You’re welcome!
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You’re welcome!
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Hello,
Please provide temporary wp-admin access.
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Hello,
Theme Options > Header builder > Mobile menu > Select the menu
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Hello,
Theme Options > Mobile panel > Sections > Add new item > Element – Custom and set Custom Link.
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Hello,
It is because of another Mobile menu type, you can just change the type via Theme Options https://gyazo.com/d6db728d221a155af18705009b283665 , and do not use the mentioned code.
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Hello,
The support member who will work on your request is from Ukraine.
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1/ The height of your image is 713px, but the height of the slider is Full-screen, so set these settings – https://gyazo.com/15d4326d7d37771da70778ed31457bfd or upload an image in another dimension.Also, your image is stretched in width – https://gyazo.com/699321ee680ed7a858efe21752bb6cc0
2/ Edit page > Settings of row that contains the slider > Row stretch > select “Stretch row”, not “Stretch row and content (no padding)”
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There is no cush option, but you can try to use the next custom CSS code:
.et_column > .et_b_header-menu .secondary-menu-wrapper .menu {
height: 180px;
overflow-y: scroll;
overflow-x: hidden;
}
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Hello,
Theme Options > WooCommerce > Product catelog > Products Per Row
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Hello,
You’re welcome!
The issue was caused by the cache of the scripts file.
But I can’t see my main menu appearing. Do I need them again?
– could you describe it in more detail? As we can see, the Main menu is visible on your site.
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Hello,
Please post only 1 question in 1 topic. Thanks in advance.
1/ Theme Options > Header builder > Mobile menu > Select The Menu
2/ At first sight, your header fine – https://gyazo.com/c82cd46969507f9eda80c4b3b70c1fa5 Maybe you just need to clear cache. What exactly is not display proper?
3/ What exactly banner do you want to add? Go to pages > Edit the desired page > add/edit content depends on your needs. What issues with it do you face?
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Hello,
Thanks for the reply. Our technicians will return to work after the weekend. Be patient and do not change access.
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Hello,
Thanks for the reply. Our technicians will return to work after the weekend. Be patient and do not change access.
Regards
Hello,
Could you provide temporary wp-admin access?
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Hi,
I can’t see Appearance and Theme Options using these credentials.
Also, we need FTP access – FTP host, FTP username, FTP password, FTP port.
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Hello,
Please post only 1 question in 1 topic. Thanks in advance.
1/ I do not see the problem with the search – https://gyazo.com/b8e0e003ffe43c0d64ab77c2a173a508 Please clear all cache (browser, plugin) and check then. Do you have any browser extensions that may affect the functionality of sites?
2/ Add the next code in Theme Options > Theme custom CSS > Custom CSS for mobile:
.et-content_toggle .et-mini-content.active, .et-off-canvas .et-mini-content.active {
max-width: 100%;
width: 100%;
}
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Hello,
Provide temporary wp-admin and FTP access, we will check what can be done to help you (after the weekend).
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Hello,
Thanks for your patience. We’ve fixed what we can. Please check. Some errors and warnings you can just ignore, read more –
1/ http://i.prntscr.com/cOgjTAl3QCSlJC8zIsFzAA.png – https://stackoverflow.com/questions/8338499/html5-validator-failing-on-facebook-opengraph-xml-namespace-xmlnsog/8339047
2/ http://i.prntscr.com/8wP9xdqWS56NQ4oYOWQELA.png – It is how wp works when styles are added inline.
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Dear,
We need wp-admin access – login and password, not you provided one work only – No********ano22 , so we can’t log in – https://gyazo.com/a7a2a40f13e294f8d892fc811f0de365 Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
If you do not know how to create FTP contact with your hosting provider, they will help you.
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Hi,
Please provide temporary wp-admin and FTP access.
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Hello,
Dashboard > XStore > Sales Booster > Fake Sale Popup
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Hello,
Could you provide URL of the site?
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Dear,
It looks like you did not find “8theme] Product Options > Primary category” settings. For example, Super-Triangle Rhodolite Garnet, 10.0 cts, – Luxury product – settings of categories here https://gyazo.com/69d7173e1badebb2192c5e4b98d9f62e and here https://gyazo.com/64595264ef27073b28a186229f24ae34 When you add Products element to your Home page, Primary category will be shown, so https://gyazo.com/64595264ef27073b28a186229f24ae34 is the correct one.
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You’re welcome!
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Hello,
I can’t check your screenshots.
Could you provide temporary wp-admin access? Where exactly you added the code (Global custom CSS or Additional custom CSS)?
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I’ve clicked on add New page and title and content can be added, please check – https://gyazo.com/16a7407c7f7039bb69c69ca5783a67ee
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Hello,
We did not get such reports before. Not sure if the geopeeker works fine at all, because even with our demo – https://gyazo.com/f0ab0e185ea829ed3f8701128d247731 , read this https://geopeeker.com/help/faq
Do you have any problems on real devices? Maybe report from customers?
As I can see, your slider contains one image, without texts or animation, in this case, you can replace the slider element by row with background image, for example – https://gyazo.com/802e40141c1f4988d1f63983a7d61ac3
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Hello,
Try to activate the theme now
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Hello,
Thank you for using XStore.
Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of browser, and check how the mobile menu works then.
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Hello,
Install and use SEO plugin (for example Yoast SEO) to configure meta title, meta descriptions etc for your site.
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