Rose Tyler

Hello,

Theme Options > Header builder > Header sticky > Background Color

Regards

Hello,

Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of browser, and check how it works then.

Regards

Hello,

Check this topic – https://www.8theme.com/topic/google-analytics-4/

Regards

Hello,

We can’t log in – https://gyazo.com/527995ad2386b46a151375d9b1967095
Check if you have this problem with file uploading when a default theme is activated.

Regards

Hello,

You’re welcome!

Regards

Hello,

Update the theme and Core plugin to latest versions. Clear cache of mobile browser and check then.
Provide us with temporary wp-admin and FTP access.

Regards

Hello,

There is no such problem on our test site. Provide temporary wp-admin and FTP access, so we can take a closer look. Did you make custom changes in files?

Regards

Hello,

Update the theme to 8.0.4 version – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ and Core plugin to 4.0.4 https://www.8theme.com/documentation/xstore/plugins/plugins-update/
Clear cache and check the Home page then.
Let us know if you need any further assistance

Regards

Hello,

Try to add the next code in Theme Options > Theme custom CSS > Custom CSS for mobile:

.woocommerce-tabs.horizontal .wc-tabs {
    display: block;
    white-space: unset;
}

or post a request about a new option here – https://www.8theme.com/taskboard/

Regards

Sometimes that warning is a false positive based on how different hosting environments are configured or if you use some third-party plugin that changes that value. If you are sure that your max_excution_time showing is 180 then just ignore that warning and proceed with the demo content installation.

Regards

Hello,

As we can see, you should be able to activate the theme now. Please check and let us know.

Regards

Hello,

I can’t check your site – https://gyazo.com/e33331368c213d1b5ef52a50bd9509ba
Theme Options > Header builder > Bottom header > Background color
Try the next custom CSS code for socials:

.et_b_header-socials a {
    color: red;
}

Regards

Hello,

Thanks for the reply. You forget to provide screenshots. Next time, you can use Gayzo or Lightshot screenshot tools to make and share screenshots.
As I can see, you are using a lot of 3rd party plugins, likely one of them causes the problem. Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of browser, and check the product image then.
Why Elementor plugin is activated on your site if the content of pages, posts, static blocks was created using WPBakery? Try to disable this plugin also.

Regards

Hello,

Thanks for using our theme.
Check PHP time limit in WooCommerce > Status. Do you have the same value there? If it is the same (0), contact your hosting provider and ask why this happens.

Regards

Hello,

Here is what I can see – https://prnt.sc/1mvc44m , as a new user. Maybe it was a cache of your browser, or the effect of the cache plugin on your site. To check it, disabled the cache plugin and check the site via an incognito browser window.

Regards