Rose Tyler

I’ve changed the color via Theme Options > Header builder > Bottom header > Background color. But the result is not visible, it can be caused by cache from server side or CDN. So clear all cache, please

Regards

Hello,

Have you cleared cache? Is the child theme is activated on your site?
As I can see, you are using CDN, so clear cache of CDN also.

Regards

Hello,

Were products created manually or imported? When you create new variable products they work fine?
Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of browser, and check how products work then. Let us know the result

Regards

Hello,

I do not see the problem on your site – https://gyazo.com/7181b51461f9a86023436be0ad6b5778 Please clear cache and check one more time.

Regards

Could you provide temporary wp-admin access?

Regards

Check where files are placed now, for example – https://gyazo.com/23402efcc0821ba2afa8ccff49de4bc9 , then connect to your files via FTP and move .po and .mo files to the correct folder.
If you create a new translation, select the destination folder as is shown on screenshot from our docs.

Regards

Hello,

Sorry for the delay in answering.
Do you mean problem with the slider on the single product page? Have you tried to disable 3rd party plugins as was suggested in another topic?
If the problem is independent of plugins, provide temporary FTP access, so we can take a closer look.

Regards

Hello,

https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/ – Translation files of the theme should be placed into /wp-content/languages/themes/ folder
plugins, like core plugin on your screenshot, in /wp-content/languages/plugins folder.

After every update, you need to synchronize translation – https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/ Sometimes new strings are added, and only after synchronization, you’ll be able to translate new strings or strings that were changed. Not always, but some strings can be missing after the sync and you need to find and translate them one more time, this is independent of us and relates to WP functionality. Also, do a backup of all the files before any update – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/

Regards

Hello,

Add the next custom CSS code:

.header-wrapper .et-off-canvas .cart_list.product_list_widget .quantity-wrapper, .header-wrapper .et-off-canvas .cart_list.product_list_widget .quantity-wrapper input, .header-wrapper .et-off-canvas .cart_list.product_list_widget .quantity-wrapper span, .header-wrapper .et-off-canvas .cart_list.product_list_widget li:hover {
    background: #fafafa !important
}

Regards

Hello,

Thanks for using our theme.
Enable Elementor for static blocks https://gyazo.com/c44ec88c0bf24793ba441ffb5b5201c6 , then edit blocks using Elementor.

Regards

Hello,

Thanks for using our theme.
Theme Options > WooCommerce > Single Product Builder > Breadcrumbs > Computed Box set top and bottom margins, like was done in Theme options > Header builder > Header overlap > Custom Breadcrumbs Paddings (Overlap Only)

Regards

Hello,

1/ Update the theme to 8.0.4 version – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ and Core plugin to 4.0.4 https://www.8theme.com/documentation/xstore/plugins/plugins-update/ , then check the menu
2/ Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of browser, and check how it works then.
3/ Enable debug mode in WordPress – https://wordpress.org/support/article/debugging-in-wordpress/ to find out what error appears on your site, it will point you in the right direction what needs to be fixed.
If this doesn’t help, provide FTP access, so we can take a closer look. If you don’t know what the FTP is then you need to contact your hosting provider. Hosting support knows

Regards

Hello,

Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of browser, and check how it works then. Let us know the result

Regards

Hello,

Use the next custom CSS code:

.footer-bottom {
    padding-top: 10px;
}
.footer-bottom .footer-copyrights-right {
    margin-top: 5px;
}

Regards

Additional arrows come from Jetpack plugin, you can disable the plugin and check. Contact authors of Jetpack plugin, or try to play with settings of the plugin by yourself.

Regards