Hello,
Could you provide temporary wp-admin access? We can’t see your site now.
Regards
Hello,
Could you provide temporary wp-admin access? We can’t see your site now.
Regards
Hello,
Clear cache of browser and check now.
Regards
Hello,
Add the next code in Theme Options > Theme custom CSS:
.single-product .product_list_widget li,
.single-product .sidebar-slider {
margin-bottom: 0px !important;
}
Regards
Hello,
3/ Clear all cache and check one more time, because I do not see any problem with the price/short description and so on size proportions – https://gyazo.com/3919941edfb07e8dca2b8acb2af5afe4
4/ Single product builder > Breadcrumbs > WCAG Color > Custom > select the White color
5/ Edit page using Elementor > Products element settings > Slider settings > Hide navigation > On
Regards
Hello,
Do you use any browser extension that may affect the work of the site? We’ve checked from a few devices/browsers and can’t see the issue.
Do you see such a problem on any of our demos https://xstore.8theme.com/ https://xstore.8theme.com/demos/2/carwash/ ?
Try to update your browser, for example to 14.1.2 v.
Regards
Hello,
Thank you for using XStore.
Could you provide URL of your site and screenshots for a better understanding of the request?
Use Gayzo or Lightshot screenshot tools to make and share screenshots.
Regards
Hello,
Update the theme and Core plugin – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ https://www.8theme.com/documentation/xstore/plugins/plugins-update/ , then clear all cache (plugin and browser) > check the header then.
Regards
Hello,
1/ I do not see the cart button – https://gyazo.com/351cd24c02ae6de3928a8d676e763f03 Is it disabled for unlogged users? could you provide temporary wp-admin access?
2/ Use the next custom CSS code:
@media only screen and (max-width: 992px) {
.shop-filters-area .sidebar-widget {
width: 100% !important;
}
}
Regards
Hello,
Clear cache and check one more time, please. Describe in more detail what exactly is wrong now. Provide screenshots.
Regards
You’re welcome!
Regards
Hello,
1/ Custom CSS can be used. Provide URL of page where buttons persist.
2/ Theme Options > Mobile panel > disable the panel
`
Regards
Hello,
We did not test this plugin with our theme officially, so we can’t give you a solid response.
Regards
Hello,
Try to activate the theme now.
Regards
Do you mean when you activate a default WP theme, like Storefront (Appearance > Themes), there is not problem with cookies?
Regards
Hello,
Check this article – https://www.8theme.com/documentation/xstore/theme-translation/translation-with-wpml/
If this doesn’t help, contact the support of WPML plugin.
Regards
Hello,
Could you provide some screenshots for a better understanding?
Use Gayzo or Lightshot screenshot tools to make and share screenshots.
Regards
Hello,
Edit the revolution slider and either choose the other arrows type https://prnt.sc/191gvqd or change the thumbnail images https://prnt.sc/191gtb4
Regards
Hello,
Do you have this problem when a default theme is activated on your site?
Enable debug mode in WordPress – https://wordpress.org/support/article/debugging-in-wordpress/ to find out what error appears on your site, it will point you in the right direction what needs to be fixed.
Regards
Do you face the issue when a default theme is activated on your site?
Regards
Hello,
There is no such option, unfortunately.
Regards
Hello,
Have you cleared cache? Add/remove a product from cart to refresh the off-canvas content. Here is what I can see on your site – https://gyazo.com/1e5a123025c3091d3776aed55a542199
Regards
Hello,
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
Regards
Hello,
Clear cache of the browser and check one more time – https://gyazo.com/04e48ae644487e4f83af491b6063b846
Regards
Hello,
1) As you can see titles of products have different lengths. Theme Options > WooCommerce > Shop > Products style > Product Title Limit By and Product Title Limit
OR add the next code in Theme options > Theme custom CSS:
.main-products-loop .product, .products-loop .product, .carousel-area .product-slide .product {
display: flex;
justify-content: center;
}
.products-loop .ajax-content, .products-loop {
display: flex;
flex-wrap: wrap;
flex: 1;
}
.content-product {
flex-direction: column;
justify-content: space-between;
display: flex;
flex: 1;
}
.content-product .quantity-wrapper {
margin-right: auto;
margin-left: auto;
}
.swiper-container {
display: flex;
align-items: stretch;
}
.product-slide .product {
display: flex;
height: 100%;
}
.swiper-wrapper {
height: auto;
}
2) There is no such option by default. So, you may look for a third-party plugin to implement this
Regards
Hello,
Provide temporary FTP access, we will check what can be done to help you.
I do not see the problem with two headers on your site. Clear all cache and check then. We did nothing that may cause any problem with headers.
Regards
Hello,
Thanks for using our theme.
Try to disable “Sticky sidebar” in Theme Options > Shop > Shop page Layout
Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of browser, and check product images then.
Regards
Hello,
What is your site URL? I can’t see it. Could you provide temporary wp-admin access also?
We don’t need cPanel. We need FTP: FTP host, FTP username and FTP password with access to your WP installation files. Contact your hosting provider if you don’t know what FTP is.
Regards
Hello,
Thanks for using our theme.
Please read our documentation – https://www.8theme.com/documentation/xstore/amp-plugin/
If you want to get new options or features, post requests here – https://www.8theme.com/taskboard/
Regards