Hello,

Theme Options > Speed optimizations > Menu Dropdown Ajax Loading > Off

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Hello,

Thanks for contacting us.
Please follow this article – https://www.8theme.com/documentation/documentation/troubleshooting/how-to-renew-support-period/

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Hello,

This type of mobile menu uses Ajax to get the menu items. So, its speed depends on the server response time and optimized structure of your DB. We can’t speed it up from our side. If you don’t like that effect and can’t increase the server response time then choose the different type http://prntscr.com/viogfr These types do not use Ajax and load the menu items from start.

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Hello,

Make sure that “XStore White Label Branding” plugin is activated on your site

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Documentation for creating custom shortcodes ->
https://www.wpbeginner.com/wp-tutorials/how-to-add-a-shortcode-in-wordpress/
https://codex.wordpress.org/Shortcode_API

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Hello,

1/ As I can see, CDN is used on your site – https://gyazo.com/a75afa3ee408cef848c9ebe933315693 If you do not know about it, try to contact your hosting provider.
2/ Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of browser, and check Categories then.
3/ Provide temporary wp-admin access, so we can take a closer look.

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Hello,

Thanks for using our theme.
Theme Options > Header builder > Main header > Background Image, Background Size > Cover.
If this is not what you are looking for, describe the request in more detail, provide URL of your site and temporary wp-admin access.

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Hello,

Edit “Macramé Dog Leash” product > [8theme] Product Options > Product layout > select Inherit

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Hello,

The problem is caused by this line of code – https://gyazo.com/8296135d7d3541cff23a44e991480e34 If you did not added this custom code, disable 3rd-party plugins one by one to find our which one added it.

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Hello,

Use multiple headers option to create custom headers for the different pages https://youtu.be/BpeXfzNwkOc In your case, create a custom header for the Home page, that contains All departments and delete that element from the default header that is shown for all pages.

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Hello,

Please follow this article – https://www.8theme.com/documentation/xstore/troubleshooting/facebook-login/

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Hello,

Enable Elementor for static blocks https://gyazo.com/c44ec88c0bf24793ba441ffb5b5201c6 , then edit Newsletter block using Elementor.

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Hello,

FTP directory that you provided is empty https://gyazo.com/dcc60ee26df7a06e9500628b51acac6c
Provide us with access to your WP installation, please.

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Hello,

Thanks for the reply.
Please provide temporary wp-admin access, we will check it more deeply.

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Hello,

The problem is caused by Woocommerce Catalog Enquiry and Woocommerce Catalog Enquiry Pro plugins. You can disable plugins and check. Contact authors of mentioned plugins to get assistance.

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