You’re welcome!
Regards
Hello,
Clear cache and check one more time, please. Describe in more detail what exactly is wrong now. Provide screenshots.
Regards
You’re welcome!
Regards
Hello,
1/ Custom CSS can be used. Provide URL of page where buttons persist.
2/ Theme Options > Mobile panel > disable the panel
`
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Hello,
We did not test this plugin with our theme officially, so we can’t give you a solid response.
Regards
Hello,
Try to activate the theme now.
Regards
Do you mean when you activate a default WP theme, like Storefront (Appearance > Themes), there is not problem with cookies?
Regards
Hello,
Check this article – https://www.8theme.com/documentation/xstore/theme-translation/translation-with-wpml/
If this doesn’t help, contact the support of WPML plugin.
Regards
Hello,
Could you provide some screenshots for a better understanding?
Use Gayzo or Lightshot screenshot tools to make and share screenshots.
Regards
Hello,
Edit the revolution slider and either choose the other arrows type https://prnt.sc/191gvqd or change the thumbnail images https://prnt.sc/191gtb4
Regards
Hello,
Do you have this problem when a default theme is activated on your site?
Enable debug mode in WordPress – https://wordpress.org/support/article/debugging-in-wordpress/ to find out what error appears on your site, it will point you in the right direction what needs to be fixed.
Regards
Do you face the issue when a default theme is activated on your site?
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Hello,
There is no such option, unfortunately.
Regards
Hello,
Have you cleared cache? Add/remove a product from cart to refresh the off-canvas content. Here is what I can see on your site – https://gyazo.com/1e5a123025c3091d3776aed55a542199
Regards
Hello,
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
Regards
Hello,
Clear cache of the browser and check one more time – https://gyazo.com/04e48ae644487e4f83af491b6063b846
Regards
Hello,
1) As you can see titles of products have different lengths. Theme Options > WooCommerce > Shop > Products style > Product Title Limit By and Product Title Limit
OR add the next code in Theme options > Theme custom CSS:
.main-products-loop .product, .products-loop .product, .carousel-area .product-slide .product {
display: flex;
justify-content: center;
}
.products-loop .ajax-content, .products-loop {
display: flex;
flex-wrap: wrap;
flex: 1;
}
.content-product {
flex-direction: column;
justify-content: space-between;
display: flex;
flex: 1;
}
.content-product .quantity-wrapper {
margin-right: auto;
margin-left: auto;
}
.swiper-container {
display: flex;
align-items: stretch;
}
.product-slide .product {
display: flex;
height: 100%;
}
.swiper-wrapper {
height: auto;
}
2) There is no such option by default. So, you may look for a third-party plugin to implement this
Regards
Hello,
Provide temporary FTP access, we will check what can be done to help you.
I do not see the problem with two headers on your site. Clear all cache and check then. We did nothing that may cause any problem with headers.
Regards
Hello,
Thanks for using our theme.
Try to disable “Sticky sidebar” in Theme Options > Shop > Shop page Layout
Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of browser, and check product images then.
Regards
Hello,
What is your site URL? I can’t see it. Could you provide temporary wp-admin access also?
We don’t need cPanel. We need FTP: FTP host, FTP username and FTP password with access to your WP installation files. Contact your hosting provider if you don’t know what FTP is.
Regards
Hello,
Thanks for using our theme.
Please read our documentation – https://www.8theme.com/documentation/xstore/amp-plugin/
If you want to get new options or features, post requests here – https://www.8theme.com/taskboard/
Regards
Hello,
Sorry for the delay in answering.
Do you want to run a full demo version import? I can see some content on your site, but It is recommended to run import on a fresh WordPress installation. For this you can use WordPress Database Reset plugin https://wordpress.org/plugins/wordpress-database-reset/ The plugin can be used to remove all the existing content and install a new version from scratch. It is recommended to disable the theme https://prnt.sc/unle03 before the reset.
So do reset the current content, and do the import of the desired demo, before activations 3rd party plugins.
Regards
Hello,
Theme Options > Speed optimizations > Menu Dropdown Ajax Loading > Off
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Hello,
As we can see, theme options were imported, but not the site content. Did you use Duplicator plugin? https://wordpress.org/plugins/duplicator/
Regards
Hello,
Sorry for the delay in answering.
One of our technician team will be able to check your site after the weekend and will give an answer. Please be patient.
Meanwhile, follow this article – https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/
Regards
Hello,
Please clear all cache (plugin and browser) and check then.
Regards
Hello,
You are talking about default WPBakery elements, not elements from our theme.
Try to use the next custom CSS code:
.vc_gitem-animated-block {
height: 180px;
display: flex !important;
align-items: center;
justify-content: center;
}
Regards
Hello,
Thanks for using our theme and sorry for the delay in answering.
This issue is independent of the theme, you can find how to clear cookies online guides.
Regards
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