Hello, Filiphdan,

Thank you for reaching out to us.

Private Content

Best Regards,
8Theme’s Team

Dear Uttam Pradhan,

To create temporary wp-admin access, please follow these steps:
– Create an account via Dashboard (Users > Add new) with administrator role. Refer to the following image for guidance: http://prntscr.com/s3rc9m
– Provide us with the username and password for the newly created account via the Private Content area. Refer to the following image for guidance: http://prntscr.com/s5mao7
– Any email address can be used for the new account, it does not have to be your personal email.

Kind Regards,
8theme team

Hello, Jefferson Lee,

Thank you for reaching out to us.

Regarding your inquiry about the two logos appearing on your website, please apply patches to solve it – https://www.8theme.com/documentation/xstore/xstore-features/how-to-use-xstore-patcher/

Best Regards,
8Theme’s Team

Hello, Inforena,

Private Content

Best regards,
8Theme Team

Hello, Tugba,

Thank you for reaching out to us.

Color settings for buttons you can change via Theme Options > Styling https://prnt.sc/RupUmVQrpnAO > https://prnt.sc/HnbDt-Z_nvV-

Best Regards,
8Theme’s Team

Hello, Konstantinos,

Settings come from the WooCommerce plugin and are independent of our theme, please read more – https://woocommerce.com/document/configuring-woocommerce-settings/accounts-and-privacy/

Best Regards,
8Theme’s Team

Hello, Grace,

Please try to use this code in Theme Options > Theme custom CSS > Global:

.elementor-location-single.post img {
    width: 100%;
}

Best Regards,
8Theme’s Team

Hello, Mauro,

Thank you for reaching out to us.

Could you please confirm if you have a live website where we can view the elements you mentioned, along with their current settings? If a live site is not available, kindly provide screenshots of the elements in question, as well as a link to the demo version you imported.

Best Regards,
8Theme’s Team

Hello,

Thank you for reaching out to us.

To change the theme color and the button color, please go to Theme Options > Styling > edit colors.

Additionally, edit color settings of elements using Elementor.

In case you need further assistance, please provide temporary wp-admin access.

Best Regards,
8Theme’s Team

Hello, Tarique,

We’ve imported the Product Categories template https://prnt.sc/MgoPQbNhBCW6 from https://we.tl/t-568lyDX7if to your site.

You can find it now – https://prnt.sc/Gr8y9lZ_NDCd

Warm Regards,
The 8Theme Team

Hello, Basma,

Thank you for contacting us and for using XStore.

Please check how it works when no XStore theme is activated, but a default WooCommerce theme – Storefront (Appearance > Themes).
Let us know the results of the test.

Best Regards,
8Theme’s Team

Hello, Jay,

Thank you for reaching out to us.

Before proceeding with the import, please ensure that all third-party plugins are disabled. If this does not resolve the issue, we would be happy to assist you with the import process. In order to do so, we kindly request temporary wp-admin access.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best regards,
8Theme Team

Hello, Grace,

Thank you for reaching out to us.

To connect the PayPal button to your account, you can try to use the **WooCommerce PayPal Payments** plugin. This plugin is widely used and integrates seamlessly with WooCommerce, allowing you to securely connect your PayPal account and accept payments on your website.

You can install the plugin directly from your WordPress dashboard by navigating to **Plugins > Add New** and searching for “WooCommerce PayPal Payments.” Once installed, follow the setup instructions to link your PayPal account.

Please note that we are not the developers of this plugin and, therefore, cannot guarantee full compatibility. Should you encounter any issues, you may need to contact the plugin’s author for further assistance.
Additionally, you may want to consult WooCommerce support to determine which plugin would be the best fit for your specific needs https://wordpress.org/support/plugin/woocommerce/

We hope this information is helpful.

Best Regards,
8Theme’s Team

Hello, Gracu_,

Thank you for reaching out to us and for choosing XStore.

To ensure better understanding and more efficient support, we kindly ask that you separate your inquiries in the future by creating individual topics for each question on the support forum.

1/ “None of these options work at all” – yes, and this is correct behavior, because the new products archive builder is activated https://prnt.sc/PmnjD7CPSX1i > https://prnt.sc/_69WQvuAsRLi

Warm Regards,
The 8Theme Team

Hello, Wemakemarkting,

Thank you for reaching out to us.

We can not log in using the credentials you provided.

We suggest that you turn off the Mobile Optimization option in (XStore > Theme Options > General) if you are using a cache plugin for mobile devices, as both optimization options can conflict with each other and will not improve the speed together.

It is necessary for you to identify which specific option from any third-party plugin is conflicting with our feature. Once identified, please decide which option you would prefer to disable and which to retain to ensure optimal functionality.

Best regards,
8Theme’s Team