Forum Replies Created

Viewing 30 posts - 30,211 through 30,240 (of 68,231 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 28, 2021 at 07:22

    Hello,

    You’re welcome!
    Have a nice day!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 27, 2021 at 16:00

    Hello,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 27, 2021 at 15:05

    Hello,

    Try to use the next custom CSS code:

    .archive .woocommerce-breadcrumb a:last-of-type+.delimeter {
        font-size: .57em!important;
        margin-right: 5px;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 27, 2021 at 13:30

    Hello,

    Add the next code in Theme Options > Theme custom CSS > Global custom CSS:

    #qlwapp.qlwapp-bubble .qlwapp-toggle {
        margin-bottom: 110px;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 27, 2021 at 12:53

    Hello,

    Theme Options > Header Builder > Menu element and Mobile menu > make sure that One Page Menu option is disabled.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 27, 2021 at 12:50

    Hello,

    Do you mean single product page? Is sidebar enabled? Appearance > Widgets > add Recently Viewed Products widget into the Single product page Sidebar.
    Is the Single Product builder activated? Create static block with the Products element and add it into the page content via the builder > Custom HTML element.
    If this is not what you are looking for, describe the request in moree detail, and provide URL.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 27, 2021 at 12:45

    Hello,

    Theme Options > Header builder > Contacts element > delete elements and add them from scratch, here is an example of “Url For Field” for phone:
    tel:+xxxxxxxxxx
    for mail:
    mailto:your_email

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 27, 2021 at 12:42

    Hello,

    Theme Options > WooCommerce > Cart page > Empty cart content > edit content of Text tab

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 27, 2021 at 12:40

    Hello,

    Enable Elementor for static blocks, create a few blocks with the desired content. Edit product > [8theme] Product Options > Additional custom block > select your static block. Go to Theme Options > WooCommerce > Single product builder > add the Additional custom block element into the content

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 27, 2021 at 12:36

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 27, 2021 at 12:35

    Hello,

    Thanks for using our theme.
    Do you use WPBakery? Try to use our Title with text element https://prnt.sc/1xhhr1w

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 27, 2021 at 07:36

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 27, 2021 at 07:35

    Hello,

    Please provide URL and temporary wp-admin access, so we can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 27, 2021 at 07:33

    Hello,

    Please try: Theme Options > WooCommerce > Shop > Shop page layout > Enable Sticky Sidebar > Off

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 27, 2021 at 07:30

    Hello,

    Thanks for using our theme.
    Create translation for XStore Core plugin – https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/
    Go to Theme Options > Header builder > Account > change text – https://prnt.sc/1xgk9tg

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 27, 2021 at 07:28

    Hello,

    Change Account Creation settings of WooCommerce – https://docs.woocommerce.com/document/configuring-woocommerce-settings/#accounts-and-privacy-settings

    Reply times can vary from time to time and be up to 24 hours Monday – Friday and up to 48 hours on weekends, Sat-Sun. But is usually faster than that.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 27, 2021 at 07:01

    Hello,

    Add !important;

    .product-view-light .switcher-wrapper, .product-view-light .price-switch {
        height: 46px !important;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 26, 2021 at 16:00

    Hello,

    The plugin add its own code – https://prnt.sc/1xdxl8d , but we do not have such action when Single Product Builder is activated, so we added custom code via snippet plugin, that shows the desired content on the single product page via another action https://prnt.sc/1xdxsic http://prntscr.com/1xdxzbi
    Clear cache and check now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 26, 2021 at 15:43

    Here is what we can see use the incognito – https://prnt.sc/1xdxc31

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 26, 2021 at 15:40

    Hello,

    The plugins included with our theme are external. We have purchased an Extended License for each of these plugins. They are fully functional and should run perfectly.
    The latest plugin versions are always available. You can find them in the theme folder, and you can get them directly from us. Simply login to your account on our site ( http://www.8theme.com/my-account/), go to the https://www.8theme.com/downloads/ page, enter your purchase code, and you’ll be granted access to the appropriate archives.
    Registration of these plugins is not necessary. They will function perfectly without any need for activation.
    The plugin activation option was added only for those who need to get automatic updates and support directly from plugin developers. If you need this option, you will first need to purchase and register the plugin.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 26, 2021 at 15:11

    1/ Clear all cache and check then.
    2/ XStore Theme is not included to subscription and you can purchase it only via ThemeForest with Regular license. You can find here – https://www.8theme.com/our-products/ what themes are included in the subscription.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 26, 2021 at 15:06

    Hello,

    1/ We do not see the problem https://prnt.sc/1xdtuko
    Check this – https://support.google.com/chrome/answer/99020?hl=en&co=GENIE.Platform%3DAndroid
    2/ Do you mean plugins that some bundled with our theme? Please read
    https://www.8theme.com/documentation/xstore/plugins/activation-and-purchase-codes/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 26, 2021 at 14:56

    Hello,

    Thanks for using our theme.
    Use Products element and select Product type in settings.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 26, 2021 at 14:41

    Hello,

    What is the name of the plugin you are using and where we can find settings of it?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 26, 2021 at 14:30

    Hello,

    Try to use the next custom CSS code:

    .product-view-light .switcher-wrapper,
    .product-view-light .price-switch {
        height: 46px;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 26, 2021 at 13:56

    Hello,

    Provide temporary wp-admin access, so we can take a closer look.
    Please note that we do not give a guaranty for full theme compatibility with all existing 3rd party plugins.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 26, 2021 at 13:50

    You’re welcome!
    Describe the desired result in more detail, please.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 26, 2021 at 13:27

    Hello,

    1/ Enable Elementor for static blocks, then edit content – https://www.8theme.com/documentation/xstore/support/static-blocks/
    2/

    .widget-title {
        font-size: 20px;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 26, 2021 at 12:55

    Hello,

    Try to use the “More Items Link” option in Theme Options > Header builder > All departments,
    or the next custom CSS code:

    .et_b_header-menu .secondary-menu-wrapper .menu>li>a {
        padding: 5px  0 !important;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 26, 2021 at 12:41

    Hello,

    Thanks for using our theme.
    Theme Options > General > Enable Old Widgets Panel > On. Then go to Dashboard > Appearance > Widgets

    Regards

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    Viewing 30,240 results - 30,211 through 30,240 (of 68,231 total)
Viewing 30 posts - 30,211 through 30,240 (of 68,231 total)
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