Double header displaying on mobile - by Kmoe

This topic has 4 replies, 2 voices, and was last updated 2 years, 5 months ago ago by Rose Tyler

  • Avatar: Kmoe
    Kmoe
    Participant
    October 24, 2021 at 16:20

    hi for some reason after the updates the header shows double when viewing website on mobile .. i need this fixed urgently
    my website url : http://www.acornandoak.co.za

    thank you

    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 25, 2021 at 07:04

    Hello,

    Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://xstore.helpscoutdocs.com/article/36-included-plugins , clear cache of browser, and check then. Maybe one of the additional plugins is a reason for the problem. Let us know the result.

    Provide temporary wp-admin and FTP access, so we can take a closer look.

    Regards

    Avatar: Kmoe
    Kmoe
    Participant
    October 25, 2021 at 19:21

    there are no additional plugins but you can log on the back office and have a look

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 26, 2021 at 07:04

    Hello,

    There was an error in your custom CSS code. Clear cache and check now.

    Regards

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