Return to previous page

Topic: double header displaying on mobile

Kmoe

Participant

October 24, 2021 4:20 pm

hi for some reason after the updates the header shows double when viewing website on mobile .. i need this fixed urgently
my website url : http://www.acornandoak.co.za

thank you
Site URL: hidden
Theme version: 8.08

#306379 copied to clipboard

Rose Tyler

Support staff

October 25, 2021 7:04 am

Hello,

Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://xstore.helpscoutdocs.com/article/36-included-plugins , clear cache of browser, and check then. Maybe one of the additional plugins is a reason for the problem. Let us know the result.

Provide temporary wp-admin and FTP access, so we can take a closer look.

Regards

#306407 copied to clipboard

Kmoe

Participant

October 25, 2021 7:21 pm

there are no additional plugins but you can log on the back office and have a look

Content is visible for topic creator and
support staff only.

#306495 copied to clipboard

Rose Tyler

Support staff

October 26, 2021 7:04 am

Hello,

There was an error in your custom CSS code. Clear cache and check now.

Regards

#306523 copied to clipboard

Viewing 4 results

1 through 4 (of 4 total)

You must be logged in to reply to this topic.Log in/Sign up

8theme system image

Upload your translation files

Click on the desired target language for which you already have a translation.

Choose file (max-size 1mb, zip or rar)

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.