Page 1005 – 8theme.com

Forum Replies Created

Viewing 30 posts - 30,121 through 30,150 (of 68,231 total)

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Rose Tyler

Support staff

October 30, 2021 at 15:56

Hello,

1/ We’ve changed custom CSS code – https://prnt.sc/1xu7854 Clear cache and check now.
2/ There is no such option.

Regards

#307069 Copied In reply to: Pop-up and countdown

Rose Tyler

Support staff

October 30, 2021 at 15:25

Hello,

Check now – https://prnt.sc/1xu9l67

Regards

#307066 Copied In reply to: Issues About The header.php Location

Rose Tyler

Support staff

October 30, 2021 at 15:13

Hello,

We’ve changed etheme_byline function via xstore-child/functions.php file. Check now.

Regards

#307065 Copied In reply to: Deleting only author post

Rose Tyler

Support staff

October 30, 2021 at 14:49

Hello,

Fixed. Clear cache and check now.

Regards

#307062 Copied In reply to: Issue with Wave Validator for AMEA
Rose Tyler

Support staff

October 30, 2021 at 14:46
3/ Add the next code in Theme options > Theme custom CSS:

.et-cart-quantity.count-0 { display: none; }

4/ There is no ready solution, temporarily ignore it.
5/ Edit the static block using Elementor > click on Save, clear cache, and check.

Regards
#307061 Copied In reply to: cache issue
Rose Tyler

Support staff

October 30, 2021 at 14:35

Hello,

What username can we use?

Regards

#307060 Copied In reply to: Products not editable

Rose Tyler

Support staff

October 30, 2021 at 14:16

Hello,

Have you enabled the option to separate caches, as was mentioned by Olga? Either enable separate cache for the mobile devices in cache plugin settings or go to Theme Options > General > disable Mobile Content optimization option. Let us know the result.

Regards

#307059 Copied In reply to: Appearance problem

Rose Tyler

Support staff

October 30, 2021 at 13:54

Hello,

You need to set border-width https://prnt.sc/1xu0ady , for example – https://prnt.sc/1xu0f9w

Regards

#307056 Copied In reply to: header border color not working

Rose Tyler

Support staff

October 30, 2021 at 13:52

Edit page using Elementor > delete custom CSS code – https://prnt.sc/1xu06hc

Regards

#307055 Copied In reply to: does not remove colour behind static blocks,

Rose Tyler

Support staff

October 30, 2021 at 12:25

Hello,

Could you provide temporary wp-admin access?

Regards

#307047 Copied In reply to: footer color

Rose Tyler

Support staff

October 30, 2021 at 12:24

Hello,

1/ I’ve enabled Stretch Section. Clear cache, and check now.
2/ Check now – https://prnt.sc/1xtr2b0
3/ Provide a screenshot, please.
4/ Have you reloaded page after switching to the mobile mode? Could you provide a screenshot for a better understanding of the problem?

Regards

#307046 Copied In reply to: cache issue

Rose Tyler

Support staff

October 30, 2021 at 12:13

Hello,

Please set the administrator role for the user.

Regards

#307044 Copied In reply to: does not remove colour behind static blocks,

Rose Tyler

Support staff

October 30, 2021 at 10:22

Hello,

One of our technicians will answer after the weekend. Sorry for such a delay

Regards

#307040 Copied In reply to: Slider Problem on Produkt Page & QUICK VIEW

Rose Tyler

Support staff

October 30, 2021 at 10:17

Hello,

Could you provide temporary wp-admin access?

Regards

#307039 Copied In reply to: cache issue

Rose Tyler

Support staff

October 30, 2021 at 09:51

Hello,

Thanks for using our theme and for contacting us.
Custom CSS code can be used. Provide temporary wp-admin access, via the Private Content area, and we will help you with the code.

Regards

#307038 Copied In reply to: Hyperlink colors across website and shortcodes

Rose Tyler

Support staff

October 30, 2021 at 09:40

We are glad that you sorted it out.

Regards

#307037 Copied In reply to: The top header is missing

Rose Tyler

Support staff

October 30, 2021 at 09:26

Hello,

Thanks for wp-admin access.
Settings > Permalinks > check if you use the Post name type http://prntscr.com/s7zqco and re-save permalinks. Clear cache and check then.
If this doesn’t help, try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of browser, and check then. Maybe one of the additional plugins is a reason for the problem.
If this is not permalink settings, and it was not caused by plugins, provide FTP access. Contact your hosting provider and ask for FTP host, FTP username, and FTP password.

Regards

#307034 Copied In reply to: Wrong redirection when clicking the brands’ icon

Rose Tyler

Support staff

October 30, 2021 at 08:56

Hello,

Try this code https://wordpress.org/support/topic/subcategories-are-showing-with-the-categories-and-products/#post-11206852 Maybe it will help you.

Regards

#307030 Copied In reply to: Separate subcategories from products
Rose Tyler

Support staff

October 30, 2021 at 08:52
Hello,

Add this code in Theme Options > Theme custom CSS:

footer .et-mailchimp input[type=email] { color: white; }

Regards
#307029 Copied In reply to: Subscription form and Ajax Error
Rose Tyler

Support staff

October 30, 2021 at 08:40

Hello,

Thanks for the reply. I’ve passed the problem to our developers. I’ll inform you once get an answer.

Regards

#307028 Copied In reply to: Prdocut Status “On sale” doesnt show the right number of items

Rose Tyler

Support staff

October 30, 2021 at 08:38

Hello,

Appearance > Menus > settings of menu item > design – Mega menu.
As I can see, static block can be edited on your site – https://gyazo.com/b94c1acb767d1fcf6f448770fcaa712f

Regards

#307027 Copied In reply to: Category filter

Rose Tyler

Support staff

October 30, 2021 at 08:31

Hello,

Go to Appearance > Menus > edit “верхнее меню”

Regards

#307026 Copied In reply to: The top header is missing

Rose Tyler

Support staff

October 30, 2021 at 08:23

Hello,

We are glad that you find a combination of settings that gives the desired result.

Regards

#307024 Copied In reply to: Mega Menu Staticblock CSS Issues
Rose Tyler

Support staff

October 30, 2021 at 08:17
Hello,

Add this custom CSS code:

@media (max-width: 767px) { .single-product.woocommerce div.product.elementor form.cart:not(.grouped_form):not(.variations_form) { display: flex; flex-direction: column; } }

Regards
#307023 Copied In reply to: Mobile product page view shopping cart and payment button are not under each oth
Rose Tyler

Support staff

October 30, 2021 at 08:09

Hello,

Elementor > Settings > Advanced > CSS Print Method > External file.

Regards

#307022 Copied In reply to: cache issue

Rose Tyler

Support staff

October 30, 2021 at 08:07

Hello,

Enable Elementor for static blocks – https://prnt.sc/1xt3ffz , then edit “Block for slider” static block using Elementor

Regards

#307021 Copied In reply to: Animation Static Blok Settings

Rose Tyler

Support staff

October 30, 2021 at 08:05

Hello,

Thanks for using our theme.
Edit Slider – https://prnt.sc/1xt37oh

Regards

#307020 Copied In reply to: Animation image

Rose Tyler

Support staff

October 30, 2021 at 07:59

Hello,

Edit Footer static block using Elementor > enable Stretch Section

Regards

#307019 Copied In reply to: footer color

Rose Tyler

Support staff

October 30, 2021 at 07:06

Hello,

Thanks for using our theme and for contacting us.
Please provide screenshots and temporary wp-admin access.

Regards

#307018 Copied In reply to: Problem with mobile view

Rose Tyler

Support staff

October 29, 2021 at 15:28

Fixed. Clear cache and check now.

Regards

#306983 Copied In reply to: Comparison – not visible or double visible in photos.
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Viewing 30,150 results - 30,121 through 30,150 (of 68,231 total)

Viewing 30 posts - 30,121 through 30,150 (of 68,231 total)

← 1 2 3 … 1,004 1,005 1,006 … 2,273 2,274 2,275 →

Forum Replies Created

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