Thanks for wp-admin access. We need FTP access also. Contact your hosting provider and ask for FTP host, FTP username, and FTP password.
Regards
Thanks for wp-admin access. We need FTP access also. Contact your hosting provider and ask for FTP host, FTP username, and FTP password.
Regards
Hello,
Try to enable ”Redirect to the cart page after successful addition” in WooCommerce > Settings > Products > Add to cart behavior. If this is not what you are looking for, try to contact the support of WooCommerce.
Regards
Hello,
Thanks for using our theme.
Here you can find an example of Mail Chimp form where the input field and button are in 1 row – https://www.8theme.com/documentation/xstore/plugins/mail-chimp-form-custom-styles/
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Hello,
Please check this topic – https://www.8theme.com/topic/brands-not-showing-in-product-export/
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Hello,
Provide temporary wp-admin and FTP access, so we can take a closer look.
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Hello,
Theme Options > General > Enable Old Widgets Panel > On. Also, provide temporary FTP access, so we can take a closer look.
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Hello,
I suppose it is caused by the CloudFlare CDN cache. You need to clear the CDN cache.
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Hello,
Thanks for the reply.
I’ve changed the background color of the Header Top and background of the Promo text element via Theme Options > Header Bilder – https://prnt.sc/1xput44 , settings wok fine via customizer and on the frontend after closing Theme options – https://prnt.sc/1xpuwid
Please clear cache of your browser and check. There are no visible problems.
If you face any problem still, record a video, please.
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You’re welcome!
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Hello,
You can enable percentage discount in the Theme Options > WooCommerce > Shop elements > Sale and Out off stock settings
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Go to Theme Options > WooCommerce > Single product page > Tabs > Tabs Type > Default
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Hello,
Theme Options > General > Enable Old Widgets Panel > On. Then go to Dashboard > Appearance > Widgets > Shop sidebar > Product categories widget > Only show children of the current category
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Please set administrator role for the user, so we can access Theme Options, and so on.
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Hello,
Thanks for contacting us.
Could you provide temporary wp-admin access?
At first sight, all is fine on your site – https://prnt.sc/1xpfl5b https://prnt.sc/1xpflml Clear cache and check one more time.
Waiting for the reply.
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Hello,
Theme Options > Typography > Headings > change line-height
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Try to add the next code in Theme Options > Theme custom CSS > Desctop:
.header-wrapper .nav-sublist-dropdown {
max-height: 80vh;
overflow: auto;
}
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Hello,
The problem was fixed in functions.php of the theme. It will be fixed in the next theme update also.
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Hello,
I’ve passed your question to our technicians.
Contact your hosting provider to get FTP or SFTP access to your server. SSH is not suitable to edit files code if we need it.
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Hello,
This is independent of our theme, so contact your hosting provider to get assistance.
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You’re welcome!
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Hello,
Here is what I can see – https://gyazo.com/fe75376d12e776d89abdd106ac9aac8e Please clear cache and check one more time.
Regards
Hello,
Have you checked places where it was translated?
Provide temporary wp-admin access, so we can take a closer look.
Regards
Hello,
I’ve checked your site and do you see the ajax error. The form is created using Mailchimp for WordPress plugin, so follow docs of the plugin – https://www.mc4wp.com/kb/fix-the-oops-something-went-wrong-error/
Regards
Hello,
Was this product imported? Follow this article – https://docs.woocommerce.com/document/variable-product/ and finish this variable product settings ut, or create your own products from scratch.
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Hello,
Thanks for using our theme.
What password can we use here – https://prnt.sc/1xoxdt8 ?
Provide a screenshot for a better understanding of your request. Use Gayzo or Lightshot screenshot tools to make and share screenshots
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Hello,
Upload video here – https://dropmefiles.com/ and provide URL via the Private Content area.
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Hello,
Go to Theme Options > Speed Optimization > disable “Disable Elementor Dialog JS” option https://prnt.sc/1w9kh0d if you use Elementor lightboxes.
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Hello,
Add the next code in Theme Options > Theme custom CSS:
.single-product .pswp__bg {
background: rgb(255 255 255 / 80%) !important;
}
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Hello,
1/ Could you provide URL and temporary wp-admin access, via the Private Content area?
2/ YITH > Wishlist > Add to wishlist options > https://prnt.sc/1vkw6ce https://www.8theme.com/documentation/xstore/plugins/wishlist/
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Hello,
Clear cache and check now. There was an error in the custom CSS code on your site.
Regards