Hello,

Please update the theme to the latest version and check issue.
Before update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.

Don’t forget to make backup of the site before update.

Also try to disable third-party plugins one by one and check it.

Here is video tutorial how to update theme.
https://www.youtube.com/watch?v=KdWESIIPU1k
(it’s for Legenda theme but the process is the same).

Regards,
Robert Hall

Hello @wowdres,

We’re glad to hear it.
If you have any questions feel free to contact us.

Regards,
Robert Hall

Hello,

All plugins are external extensions which are included into theme because for each product we purchase “Extended license” and that’s why we are able to include it into them.
This plugins work fine without activation and you can always get actual version if you want directly from us.
Just ask and we’ll send you current version. We update plugins with theme updates time to time so with each next theme update, plugins will be also updated.
The option with registering of these plugins has been already added to plugin and this only allow you to get automatic updates and support for this plugin directly from author if you need.
You don’t need to register this product because it is not required but if you want to get those features, then you need to purchase this plugin directly from author. This is how it works for all themes on Themeforest and not only in our case.

You can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
enter your purchase code of the theme to get the plugins.

Regards,
Robert Hall

I’ve set the padding top value to 28px for second column.
Please check it now.

Regards,
Robert Hall

Hello,

In this case our theme used the fontAwesome icons. If you want to replace them with own images try use the following code as example in Global Custom CSS.

.ico-twitter{
background-image: url("here is link to your image");
}
.menu-social-icons .ico-twitter:before {
    visibility: hidden;
}

.ico-facebook{
background-image: url("here is link to your image");
}
.menu-social-icons .ico-facebook:before {
    visibility: hidden;
}

.ico-pinterest{
background-image: url("here is link to your image");
}
.menu-social-icons .ico-pinterest:before {
    visibility: hidden;
}

.ico-google-plus{
background-image: url("here is link to your image");
}
.menu-social-icons .ico-google-plus:before {
    visibility: hidden;
}

.ico-envelope{
background-image: url("here is link to your image");
}
.menu-social-icons .ico-envelope:before {
    visibility: hidden;
}

Regards,
Robert Hall

Try to upload the images with 600 x 300 dimensions.

Regards,
Robert Hall

As I see you’ve uploaded images with different sizes. Try to upload with the same sizes.

Regards,
Robert Hall

In this case you can add text into the Text Block element. I’ve did it for one of them. Please check.

Regards,
Robert Hall

Hello,

You can find this string in \wp-content\themes\royal\woocommerce\cart\cart-empty.php file

Regards,
Robert Hall

Hello,

I’ve just updated the theme and all other plugins to latest versions. Please check your site now.

Regards,
Robert Hall

Hello,

Please try to add this code in custom.css

@media (max-width: 1200px){
.fixed-header {
    display: none !important;
}
}

.fixed-header-area .fixed-header .logo-with-menu+div+div {
    float: initial;
}

Regards,
Robert Hall

Hello,

You can try to add this code in Theme Options->Custom CSS->Global Custom CSS

#tab_additional_information{
display:none;
}

Regards,
Robert Hall

Hello,

You’re welcome!

Regards,
Robert Hall

Hello,

We need log to the site to see code of this lines. So please provide us with wp-admin access in Private Content.

Regards,
Robert Hall

Hello,

You’re welcome!

Regards,
Robert Hall