Replies by Robert Hall | 8theme forum

Forum Replies Created

Viewing 30 posts - 10,441 through 10,470 (of 11,542 total)

← 1 2 3 … 348 349 350 … 383 384 385 →

Robert Hall

Participant

October 13, 2014 at 15:58

Hello,

You’re welcome!

Regards,
Robert Hall.

#19493 Copied In reply to: Custom field in Product page does not go away

Robert Hall

Participant

October 13, 2014 at 15:58

Hello,

What last changes did you made on website?

Regards,
Robert Hall.

#19491 Copied In reply to: Contact Form not working

Robert Hall

Participant

October 13, 2014 at 15:26

Hello,

Please provide us with link to the page where text element with iframe inside is placed and wp-admin access in Private Content.

Regards,
Robert Hall.

#19484 Copied In reply to: Visual composer, add image on top of element?

Robert Hall

Participant

October 13, 2014 at 15:24

Hello,

Please provide us with link to the page and wp-admin access in Private Content.

Regards,
Robert Hall.

#19483 Copied In reply to: Blog issues

Robert Hall

Participant

October 13, 2014 at 14:58

Hello,

I’ve deleted link from images. Please, check it now.

Regards,
Robert Hall.

#19475 Copied In reply to: Double clicking on images is linking to page with just the image

Robert Hall

Participant

October 13, 2014 at 14:52

Hello,

You’re welcome!

Regards,
Robert Hall.

#19470 Copied In reply to: Using Myfonts in theme Blanco

Robert Hall

Participant

October 13, 2014 at 14:39

Hello,

Please provide us with wp-admin access in Private Content.

Regards,
Robert Hall.

#19462 Copied In reply to: Shopping Cart Problem

Robert Hall

Participant

October 13, 2014 at 14:37

Hello,

You’re welcome!
If you have any questions don’t hesitate to contact us.

Regards,
Robert Hall.

#19461 Copied In reply to: Header 5 with color options from header 6

Robert Hall

Participant

October 13, 2014 at 14:33

Hello,

We’ve sent essential grid parts for import to you. If you have error after importing a single file, then try to import them one by one.

Regards,
Robert Hall.

#19458 Copied In reply to: royal_ess_grid.json
Robert Hall

Participant

October 13, 2014 at 14:23
Hello,

Try to add this code into custom.css file.

.header-type-5 .top-bar .links li a{ color:#D60056 !important; }

Here is a video tutorial how to create custom.css: https://www.youtube.com/watch?v=Qok2zRedRMY&feature=youtu.be.

Regards,
Robert Hall.
#19447 Copied In reply to: Header 5 with color options from header 6
Robert Hall

Participant

October 11, 2014 at 10:29

Hello,

Navigate to WooCommerce->Settings->Accounts->My Account Page and select Home Page.

Regards,
Robert Hall.

#19276 Copied In reply to: logged in customer redirect to home page

Robert Hall

Participant

October 11, 2014 at 09:25

Hello,

Sorry, but we don’t have such feature in our theme.

Regards,
Robert Hall.

#19273 Copied In reply to: How can I add video to homepage and product tabs

Robert Hall

Participant

October 11, 2014 at 09:24

Hello,

Sorry, but we don’t have such feature in our theme.

Regards,
Robert Hall.

#19272 Copied In reply to: How do I add a custom tab for all products like the one shown on the demo?

Robert Hall

Participant

October 11, 2014 at 08:13

Hello,

To update the plugin you need download the theme archive at http://themeforest.net/item/legenda-responsive-multipurpose-wordpress-theme/5888906 where we’ve recently included the updated version of Revolution Slider plugin.
After you unzip the archive you’ll find the plugins in legenda/framework/plugins directory. Upload the new version via FTP and remove the old one.

Regards,
Robert Hall.

#19271 Copied In reply to: Revolution slider update

Robert Hall

Participant

October 11, 2014 at 08:09

Hello,

All plugins are external extensions which are included into theme because for each product we purchase “Extended license” and that’s why we are able to include it into them. This plugins work fine without activation and you can always get actual version if you want directly from us. Just ask and we’ll send you current version. We update plugins with theme updates time to time so with each next theme update, plugins will be also updated. The option with registering of these plugins has been already added to plugin and this only allow you to get automatic updates and support for this plugin directly from author if you need. You don’t need to register this product because it is not required but if you want to get those features, then you need to purchase this plugin directly from author. This is how it works for all themes on Themeforest and not only in our case.

Regards,
Robert Hall.

#19270 Copied In reply to: Updating the Visual Composer plugin

Robert Hall

Participant

October 11, 2014 at 08:06

Hello,

As I see you have very old Visual Composer version.
Please update it and check if it fixes the issue.
To update the plugin you need download the theme archive at http://themeforest.net/item/legenda-responsive-multipurpose-wordpress-theme/5888906 where we’ve recently included the updated versions of plugins VC and Revolution Slider.
After you unzip the archive you’ll find the plugins in legenda/framework/plugins directory. Upload the new version via FTP and remove the old one.

Regards,
Robert Hall.

#19269 Copied In reply to: Installation Issues & Fixes (Read First)

Robert Hall

Participant

October 11, 2014 at 07:42

Hello,

You can do that only by FTP.
Here is video tutorial how to update theme:
http://www.youtube.com/watch?v=KdWESIIPU1k

Regards,
Robert Hall.

#19267 Copied In reply to: Product image gallery pictures not showing on product infomation page

Robert Hall

Participant

October 11, 2014 at 07:36

Hello,

Thank you and have a good day!

Regards,
Robert Hall.

#19265 Copied In reply to: how do i remove line on comment title?

Robert Hall

Participant

October 11, 2014 at 07:29

Hello,

Did you do something with your credentials? Because I can’t log in wp-admin panel and FTP.
Please provide as with credentials as well.

Regards,
Robert Hall.

#19264 Copied In reply to: Pagination is not working

Robert Hall

Participant

October 11, 2014 at 07:21

Hello,

We really have a bug with essential grid plugin. This will be fixed soon.
Sorry for inconvenience.

Regards,
Robert Hall.

#19263 Copied In reply to: royal_ess_grid.json

Robert Hall

Participant

October 11, 2014 at 07:11

Hello clodrosome,

Please provide us with wp-admin credentials in Private Content.

Regards,
Robert Hall.

#19261 Copied In reply to: Ultimate Add On update problem

Robert Hall

Participant

October 11, 2014 at 07:08

Hello,

This plugins work fine without activation. The option with registering of these plugins has been already added to plugin and this only allow you to get automatic updates and support for this plugin directly from author if you need. You don’t need to register this product because it is not required but if you want to get those features, then you need to purchase this plugin directly from author. This is how it works for all themes on Themeforest and not only in our case.

Regards,
Robert Hall.

#19260 Copied In reply to: How to purchase find key for Ultimate Addons for Visual Composer

Robert Hall

Participant

October 10, 2014 at 13:55

Hello,

Please provide us with link to this page.

Regards,
Robert Hall.

#19179 Copied In reply to: how do i remove line on comment title?

Robert Hall

Participant

October 10, 2014 at 13:53

Hello,

Please provide us with wp-admin access in Private Content.

Regards,
Robert Hall.

#19178 Copied In reply to: Image link on video background

Robert Hall

Participant

October 10, 2014 at 12:37

We’re glad to hear it.
If you have any questions feel free to contact us.

Regards,
Robert Hall.

#19165 Copied In reply to: Add To Cart Button Now Showing / Products with Variables

Robert Hall

Participant

October 10, 2014 at 12:36

Hello,

We’re glad to hear it.
Please don’t spam many messages in different topics.
Thank you.

Regards,
Robert Hall.

#19164 Copied In reply to: Updated to 3.5 and woocommerce 2.2.6 and no add to cart button

Robert Hall

Participant

October 10, 2014 at 12:31

Wait a little please. We look at your ticket there.

Regards,
Robert Hall.

#19161 Copied In reply to: Unable to install required plugins: Revolution Slider

Robert Hall

Participant

October 10, 2014 at 12:29

Hello jkember,

What last changes did you made on website?

Regards,
Robert Hall.

#19160 Copied In reply to: Add To Cart Button Now Showing / Products with Variables

Robert Hall

Participant

October 10, 2014 at 12:26

Hello,

So, is your question solved?

Regards,
Robert Hall.

#19158 Copied In reply to: Unable to install required plugins: Revolution Slider

Robert Hall

Participant

October 10, 2014 at 10:42

Hello,

Read more here how to create Contact Page:
https://www.8theme.com/demo/docs/royal/index.html#!/4_contacts_page

Regards,
Robert Hall.

#19146 Copied In reply to: Please help me create Contact Us page
← 1 2 3 … 348 349 350 … 383 384 385 →

10,441–10,470 of 11,542 posts

Viewing 30 posts - 10,441 through 10,470 (of 11,542 total)

← 1 2 3 … 348 349 350 … 383 384 385 →

Forum Replies Created

Is your store missing upsells?

How fast is your website?

Explore our WordPress WooCommerce themes