Please provide us with full permissions to admin panel.
Also you forgot to provide us with FTP credentials. We need this to look on issue more deeply.
Regards,
Robert Hall.
Please provide us with full permissions to admin panel.
Also you forgot to provide us with FTP credentials. We need this to look on issue more deeply.
Regards,
Robert Hall.
Hello,
Please add following code into custom.css file.
.header-type-9 .menu > li > a{
padding-top: 20px;
padding-bottom: 15px;
}
Here is a video tutorial how to create custom.css: https://www.youtube.com/watch?v=Qok2zRedRMY&feature=youtu.be.
Regards,
Robert Hall.
Hello @BrownLeopard,
Please update your theme, WordPress and plugins to the latest version.
Don’t forget to make backup your site before updating.
You can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
enter your purchase code of the theme to get the plugins.
Here is video tutorial how to update theme:
https://www.youtube.com/watch?v=KdWESIIPU1k
If issue will persist then contact us again.
Regards,
Robert Hall.
Hello,
You’re welcome!
Regards,
Robert Hall.
Hello,
Please update your theme to 1.6.1, WordPress to 4.1 and plugins to the latest version.
Don’t forget to make backup your site before updating.
You can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
enter your purchase code of the theme to get the plugins.
Here is video tutorial how to update theme:
https://www.youtube.com/watch?v=KdWESIIPU1k
Regards,
Robert Hall.
Hello,
I’ve tried to hover on three place in the Cart page and don’t see large image.
Please look at screenshot: http://prntscr.com/605k0n
Could you please clarify with more details and show us screenshots?
Regards,
Robert Hall.
Hello,
Try to add this code into custom.css file.
.content-article h2{
font-size:14px;
}
Regards,
Robert Hall.
Hello,
You use old version of the theme. Please update to the latest.
Don’t forget to make backup your site before updating.
Also please update WooCommerce plugin.
Here is video tutorial how to update theme:
https://www.youtube.com/watch?v=KdWESIIPU1k
The video tutorial is for Legenda theme, but the process is identical.
Regards,
Robert Hall.
Hello,
Please provide us with wp-admin and FTP credentials in Private Content.
Regards,
Robert Hall.
Hello,
Did you enable all Content Types in Settings->Visual Composer?
Also please provide us with wp-admin and FTP credentials in Private Content.
Regards,
Robert Hall.
Hello,
I’ve added following code into custom.css file. Please check your site.
@media (max-width: 979px) and (min-width: 768px)
.container {
width: 100%;
margin-right: auto;
margin-left: auto;
}
Regards,
Robert Hall.
Hello,
You use old version of Essential Grid, Master Slider WP, Revolution Slider, Ultimate Addons for Visual Composer, WPBakery Visual Composer plugins. Please update to latest.
You can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
enter your purchase code of the theme to get the plugins.
Regards,
Robert Hall.
Hello,
First you need to disable Demo Footer Blocks in Theme Options->General->Show footer demo blocks.
Then create your footer manually.
Read more here in our documentations.
https://www.8theme.com/demo/docs/woopress/index.html#!/9_footer
Regards,
Robert Hall.
Hello,
Now you need make regenerate your thumbnails with Regenerate Thumbnails plugin. Please download this plugin.
Also don’t forget to uncheck Hard Crop options.
https://www.8theme.com/demo/docs/royal/index.html#!/woocommerce
Regards,
Robert Hall.
Hello @nygardenworld,
I’ve checked your site and icons are showing up well.
Regards,
Robert Hall.
Hello,
Sorry, but we can’t access to your FTP with that credentials. Please provide as well.
Regards,
Robert Hall.
Hello,
Try to add this code into custom.css file.
.category-block .count{
display:none;
}
Here is a video tutorial how to create custom.css: https://www.youtube.com/watch?v=Qok2zRedRMY&feature=youtu.be.
Regards,
Robert Hall.
Hello,
Please provide us with link to the page and wp-admin access in Private Content.
Regards,
Robert Hall.
Hello,
1) Sorry, it’s not possible.
2, 3) Please read more here how to translate:
https://www.8theme.com/demo/docs/woopress/index.html#!/1_how_to_translate
4) Please add following code into custom.css file.
.menu-wrapper{
background:red;
}
.menu > li > a{
background:#fff;
}
Here is a video tutorial how to create custom.css: https://www.youtube.com/watch?v=Qok2zRedRMY&feature=youtu.be.
Regards,
Robert Hall.
Hello,
Sorry, but we don’t have such feature in our theme.
Regards,
Robert Hall.
Hello,
Could you please clarify with more details what row must show on mobile screens and other row to show on larger screens and show us screenshots?
Also please provide us with link to the page and wp-admin access in Private Content.
Regards,
Robert Hall.
Hello,
You need to mark products as latest first.
Please look here: https://support.8theme.com/index.php?/Knowledgebase/Article/View/9/0/how-to-mark-products-as-featured-and-new-ones
Regards,
Robert Hall.
First you need to create custom.css file.
Please watch video tutorial: https://www.youtube.com/watch?v=Qok2zRedRMY&feature=youtu.be.
Regards,
Robert Hall.
Hello,
You’re welcome!
Regards,
Robert Hall.
Hello,
If you want move menu to the left you can use Header Type (13, 14) in Theme Options->Header.
Regards,
Robert Hall.
Hello,
Do you have import royal_ess_grid.json file as write in our documentation?
https://www.8theme.com/demo/docs/royal/index.html#!/essential_grid
Regards,
Robert Hall.
Hello,
Try to add this code into custom.css file.
.cat-banner{
display:none;
}
Regards,
Robert Hall.
Hello,
We’re glad to hear that your issue solved.
If you have any questions feel free to contact us.
Regards,
Robert Hall.
Please try to add this code into custom.css file.
@media only screen and (max-width: 1024px){
.navbar-collapse.collapse{
display:block !important;
}
button.menu-icon{
display:none;
}
}
Here is a video tutorial how to create custom.css: https://www.youtube.com/watch?v=Qok2zRedRMY&feature=youtu.be.
Regards,
Robert Hall.
Hello,
Please provide us with link to the page.
Regards,
Robert Hall.