Forum Replies Created

Viewing 30 posts - 7,621 through 7,650 (of 11,542 total)
  • Avatar: Robert Hall
    Robert Hall
    Participant
    March 23, 2015 at 17:51

    Hello,

    In this case you need to increase the values of memory_limit.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    March 23, 2015 at 17:32

    Hello,

    I’ve sent you About Us import page to your email address. Please check.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    March 23, 2015 at 16:43

    Hello,

    You’re welcome!

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    March 23, 2015 at 16:41

    Hello,

    I’ve answered to you in this topic.
    https://www.8theme.com/topic/why-one-of-my-products-name-disappeared/

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    March 23, 2015 at 16:25

    Hello,

    Thank you for your help. We appreciate very much.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    March 23, 2015 at 16:22

    Hello,

    First you need to disable demo footer blocks in Theme Options->General and then create your footer manualy.
    Here is our documentation:
    https://www.8theme.com/demo/docs/woopress/index.html#!/9_footer

    Also you can watch video tutorial how to set up footer:
    https://www.youtube.com/watch?v=KWAQRXZXsaw
    The video tutorial is for Royal theme, but the process is identical.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    March 23, 2015 at 15:50

    Hello,

    Please update your theme to the latest version ( 2.6.3)
    http://themeforest.net/item/legenda-responsive-multipurpose-wordpress-theme/5888906

    Here is video tutorial how to update theme:
    https://www.youtube.com/watch?v=KdWESIIPU1k

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    March 23, 2015 at 15:48

    Hello,

    Please find this code in etheme.js

      etoggleEl.click(function(e) {
            e.preventDefault();
            if($(this).hasClass('opened')) {
                $(this).removeClass('opened').find('.open-this').html(plusIcon).parent().parent().find('.toggle-content').slideUp(200);
            }else {
                if($(this).parent().hasClass('noMultiple')){
                    $(this).parent().find('.toggle-element').removeClass('opened').find('.open-this').html(plusIcon).parent().parent().find('.toggle-content').slideUp(200);
                }
                $(this).addClass('opened').find('.open-this').html(minusIcon).parent().parent().find('.toggle-content').slideDown(200);
            }
        });

    and comment out this string /* e.preventDefault(); */

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    March 23, 2015 at 15:43

    Hello,

    You can remove this words in following files:
    \themes\royal\framework\woo.php file on line 807 – Wishlist
    \royal\woocommerce\content-product.php file on line 128 – Quick View

    To fix align please add this code in custom.css file

    .product-information .email-link{
      top: 8px;
    }

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    March 23, 2015 at 15:33

    Hello,

    Please try to use this code in custom.css file.

    .menu .menu-full-width .nav-sublist-dropdown ul > li.lastItem{
      position: relative;
      top: -15px;
    }

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    March 23, 2015 at 15:25

    Hello,

    You can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
    enter your purchase code of the theme to get the plugins.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    March 23, 2015 at 15:24

    Hello,

    Please try to regenerate your thumbnails via Regenerate Thumbnails plugin.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    March 23, 2015 at 15:16

    Hello,

    You can use Products element and Grid display type via Visual Composer plugin. Please see screenshot: http://prntscr.com/6kc3yj

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    March 23, 2015 at 15:09

    Hello,

    Sorry, but we don’t provide support for custom command scripts.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    March 20, 2015 at 16:19

    Hello,

    Please provide us with link to the page and wp-admin access in Private Content.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    March 20, 2015 at 16:18

    Hello,

    I’ve finished with updating theme. Please check.

    You’re using old plugins versions.
    You can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
    enter your purchase code of the theme to get the plugins.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    March 20, 2015 at 15:29

    Hello,

    First please update theme to the latest version.
    Try to disable third-party plugins, maybe one of them caused issue.
    Here is video tutorial how to update theme:
    https://www.youtube.com/watch?v=KdWESIIPU1k
    If issue will persist then please provide us with wp-admin and FTP credentials in Private Content.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    March 20, 2015 at 15:27

    Hello,

    This file is not needed in the new version of the theme. You can delete it in Royal/woocommerce/cart/ folder.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    March 20, 2015 at 15:25

    Hello,

    We’re glad to hear it.
    If you have any questions feel free to contact us.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    March 20, 2015 at 14:55

    Hello,

    Please add this code in custom.css file.

    .header-type-12 .navbar-collapse .menu > li > a{
      border-left: none;
    }
    .header-type-12 .navbar-collapse{
      border-top: none;
    }
    .header-type-12 .navbar-collapse .menu > li:last-child > a{
      border-right: none;
    }
    .header-type-12 .header-search{
      border-left: none;
    }

    Here is a video tutorial how to create custom.css: https://www.youtube.com/watch?v=Qok2zRedRMY&feature=youtu.be.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    March 20, 2015 at 14:49

    Hello,

    Please provide us with link to that page.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    March 20, 2015 at 14:28

    Hello,

    You’re welcome!

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    March 20, 2015 at 14:28

    Hello,

    Try to disable third-party plugins, very likely one of them caused issue.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    March 20, 2015 at 14:06

    Hello,

    Please update your theme to latest version (2.6.3)
    Here is video tutorial how to update theme:
    https://www.youtube.com/watch?v=KdWESIIPU1k

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    March 20, 2015 at 14:00

    Hello,

    Please add this code in custom.css file

    .tbs{
    display:none;
    }

    Here is a video tutorial how to create custom.css: https://www.youtube.com/watch?v=Qok2zRedRMY&feature=youtu.be.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    March 20, 2015 at 13:36

    Hello,

    Please provide us with wp-admin access in Private Content.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    March 20, 2015 at 13:32

    Hello,

    You’re welcome!

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    March 20, 2015 at 13:07

    Hello,

    You’re using very old theme and plugins version. Please update them.
    Here is video tutorial how to update theme:
    https://www.youtube.com/watch?v=KdWESIIPU1k
    You can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
    enter your purchase code of the theme to get the plugins.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    March 20, 2015 at 11:37

    Hello,

    Please update your theme to the latest version.
    Here is video tutorial how to update theme:
    https://www.youtube.com/watch?v=KdWESIIPU1k

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    March 20, 2015 at 11:35

    Hello,

    I’ve recreate My Account page for you. Please try to disable third-party plugins, very likely one of them caused issue. Also clean browser cache.

    Regards,
    Robert Hall.

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Viewing 30 posts - 7,621 through 7,650 (of 11,542 total)
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