Static Blocks in Product Short Description Description Don't Work

This topic has 8 replies, 4 voices, and was last updated 9 years ago ago by Brian Johnson

  • Avatar: RRaker
    Ryan
    Participant
    March 11, 2015 at 18:10

    Hi,

    I am trying to add static blocks to the product short description. They work fine on the product, but break the homepage by displaying that price.php can’t be found. Any help you can provide is greatly appreciated.

    Thank you,
    Ryan

    Please, contact administrator
    for this information.
    7 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    March 11, 2015 at 18:52

    Hello,

    Sorry, but I don’t see the error now.
    Please specify what static block you want to show in short description of a product.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: RRaker
    Ryan
    Participant
    March 13, 2015 at 17:36

    Eva, I removed the static block so I could work on other aspects of my website.

    I have added it back to product “Sway-A-Way Baja Blood Shock Oil”

    Thank you!
    Ryan

    Avatar: Robert Hall
    Robert Hall
    Support staff
    March 18, 2015 at 16:38

    Hello,

    You’re welcome!
    If you have any questions please feel free to contact us.

    Regards,
    Robert Hall.

    Avatar: RRaker
    Ryan
    Participant
    March 19, 2015 at 16:58

    Hi Robert, thank you for helping, but the error is still showing up. Can you please look again at what it does to the homepage.

    Thank you,
    Ryan

    Avatar: Robert Hall
    Robert Hall
    Support staff
    March 20, 2015 at 14:06

    Hello,

    Please update your theme to latest version (2.6.3)
    Here is video tutorial how to update theme:
    https://www.youtube.com/watch?v=KdWESIIPU1k

    Regards,
    Robert Hall.

    Avatar: RRaker
    Ryan
    Participant
    April 3, 2015 at 20:42

    Updated did not fix my issue. I have given up on using these feature.

    Avatar: Brian Johnson
    Brian Johnson
    Member
    April 4, 2015 at 17:46

    Hello

    I have added and removed static block to the mentioned product and found no obstacles to do it. You may add it to the additional information block with dropdown menu as on the screenshot http://prntscr.com/6phrwa. Or use its id within shortcode [block id=""] and paste it in any custom html field on any page/product. Please see the screenshot how to get static block id :http://prntscr.com/6phujx

    With best regards
    Brian Johnson

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