Replies by Robert Hall | 8theme forum

Forum Replies Created

Viewing 30 posts - 6,991 through 7,020 (of 11,542 total)

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Robert Hall

Participant

April 22, 2015 at 17:56

Hello,

Sorry, we can’t tell you a specific date of a new theme update.
But you can monitor the new release here:
http://themeforest.net/item/idstore-responsive-multipurpose-ecommerce-theme/4792186

Sorry for the inconvenience.
Have a good day!

Regards,
Robert Hall.

#58800 Copied In reply to: Choosing shopping method doesn't affect total value – AJAX not working?
Robert Hall

Participant

April 22, 2015 at 17:50
Hello,

1) Please add this code in custom.css file

.responsive-sidebar-bottom, .page-heading-slider .wpb_content_element { margin-bottom: 0px; }

Here is a video tutorial how to create custom.css: https://www.youtube.com/watch?v=Qok2zRedRMY&feature=youtu.be.

Regards,
Robert Hall.
#58798 Copied In reply to: remove footer in home
Robert Hall

Participant

April 22, 2015 at 17:04

Hello,

You’re using old theme and plugins versions. Please update them.
Don’t forget to make backup your site before updating.
Here is video tutorial how to update theme:
https://www.youtube.com/watch?v=KdWESIIPU1k
You can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
enter your purchase code of the theme to get the plugins.

Regards,
Robert Hall.

#58787 Copied In reply to: CAPTCHA not showing for user not login
Robert Hall

Participant

April 22, 2015 at 17:00
Hello @Royal Fan,

You can add following code in custom.css file to remove second cart totals

.woocommerce > .cart_totals{ display: none; }

Regards,
Robert Hall.
#58784 Copied In reply to: Cart page – Showing cart totals twice
Robert Hall

Participant

April 22, 2015 at 16:04

Hello,

We’re glad to hear it.
If you have any questions feel free to contact us.

Regards,
Robert Hall.

#58762 Copied In reply to: https issue with font

Robert Hall

Participant

April 22, 2015 at 15:47

Hello @irMonkey,

Sorry, but your credentials to admin panel isn’t correct.

Regards,
Robert Hall.

#58750 Copied In reply to: Cart page – Showing cart totals twice

Robert Hall

Participant

April 22, 2015 at 15:44

Hello @Ocelynx,

Also please provide us with FTP credentials in Private Content.

Regards,
Robert Hall.

#58749 Copied In reply to: Woocommerce checkout issue
Robert Hall

Participant

April 22, 2015 at 15:32
Hello,

Please add this code in custom.css file

P.checkbox-label { display: block; bottom: -10px; }

Here is a video tutorial how to create custom.css: https://www.youtube.com/watch?v=Qok2zRedRMY&feature=youtu.be.

Regards,
Robert Hall.
#58746 Copied In reply to: Promo Pop-Up keeps popping
Robert Hall

Participant

April 22, 2015 at 15:23

Hello @irMonkey,

I’ve fixed this issue. Please check Cart page now.

Regards,
Robert Hall.

#58744 Copied In reply to: Cart page – Showing cart totals twice

Robert Hall

Participant

April 22, 2015 at 15:08

Hello @irMonkey,

As I see on checkout page only one button. See screenshot: http://prntscr.com/6wunmx
Could you please clarify with more details and show us screenshots?

Regards,
Robert Hall.

#58738 Copied In reply to: Cart page – Showing cart totals twice

Robert Hall

Participant

April 22, 2015 at 15:01

Hello,

This effect works on product page
Please see following screenshots:
1) Product page – http://prntscr.com/6wulh5
2) With hover on product – http://prntscr.com/6wulot

Regards,
Robert Hall.

#58732 Copied In reply to: What does this"Upload image for hover effect" do on single product page's backend

Robert Hall

Participant

April 22, 2015 at 14:31

Hello @irMonkey,

Please provide us with wp-admin and FTP credentials in Private Content.

Regards,
Robert Hall.

#58728 Copied In reply to: Cart page – Showing cart totals twice

Robert Hall

Participant

April 22, 2015 at 14:30

Hello @mielnikus,

Could you please clarify with more details and show us screenshots?
Please provide us with link to the page and wp-admin access in Private Content.

Regards,
Robert Hall.

#58726 Copied In reply to: image on homepage is blurry
Robert Hall

Participant

April 22, 2015 at 14:21
Hello,

1) You can read more information about Child Theme here:
https://codex.wordpress.org/Child_Themes
2) Please add this code in custom.css file

@media only screen and (max-width: 480px){ .links .currency_switcher ul { position: relative; height: inherit; line-height: normal; } }

Regards,
Robert Hall.
#58721 Copied In reply to: Add link to submenu
Robert Hall

Participant

April 22, 2015 at 14:11

Hello,

Please provide us with wp-admin access in Private Content.

Regards,
Robert Hall.

#58715 Copied In reply to: Template Issue

Robert Hall

Participant

April 22, 2015 at 14:03

Hello @Royal Fan,

Please provide us with wp-admin and FTP credentials in Private Content to look on issue more deeply.

Regards,
Robert Hall.

#58713 Copied In reply to: Cart page – Showing cart totals twice

Robert Hall

Participant

April 21, 2015 at 15:27

Hello,

You’re welcome!
If you have any questions don’t hesitate to contact us.

Regards,
Robert Hall.

#58478 Copied In reply to: theme isn't working

Robert Hall

Participant

April 21, 2015 at 15:03

Hello,

Please navigate to Theme Options->Header->Breadcrumbs background and there you can change.

Regards,
Robert Hall.

#58470 Copied In reply to: Problems with the content of the virtual composer

Robert Hall

Participant

April 21, 2015 at 14:06

Hello,

I’ve checked your site in IE 9 and it’s working good. Could you please clarify with more details?
Maybe provide screenshot for our better understanding and highlight what exactly you mean.

Regards,
Robert Hall.

#58458 Copied In reply to: Problem Internet Explorer

Robert Hall

Participant

April 21, 2015 at 14:02

Hello,

Sorry, it’s not possible in our theme.

Regards,
Robert Hall.

#58457 Copied In reply to: Make add-to-cart-button on product page visible by default

Robert Hall

Participant

April 21, 2015 at 13:36

Hello,

You can hide this message, it does not affect the performance of your website.

Regards,
Robert Hall.

#58447 Copied In reply to: Your theme has bundled outdated copies of WooCommerce template files

Robert Hall

Participant

April 21, 2015 at 13:12

Hello,

In this case you need add widgets to Single Product page Sidebar in Appearance->Widgets.

Regards,
Robert Hall.

#58437 Copied In reply to: Single Product Layout

Robert Hall

Participant

April 21, 2015 at 12:25

Hello,

You can install plugin via FTP like updating theme (the process is identical).
Please download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
enter your purchase code of the theme to get the plugins.

Regards,
Robert Hall.

#58399 Copied In reply to: Contact us page

Robert Hall

Participant

April 21, 2015 at 12:21

Please try to remove WooCommerce folder from template folder (wp-content/themes/woopress/woocommerce) and upload the same folder again from latest update theme.

Regards,
Robert Hall.

#58395 Copied In reply to: New Version of Woocommerce is available shall I update

Robert Hall

Participant

April 21, 2015 at 10:51

Hello,

You can update. Also you can save the previous version of the WooCommerce plugin by copying it to the local drive via FTP.

Regards,
Robert Hall.

#58370 Copied In reply to: New Version of Woocommerce is available shall I update

Robert Hall

Participant

April 21, 2015 at 10:47

Hello,

Please provide us with FTP credentials in Private Content.

Regards,
Robert Hall.

#58367 Copied In reply to: Problems with the content of the virtual composer

Robert Hall

Participant

April 21, 2015 at 09:52

Hello,

Did you made some changes in original theme files?
Also please provide us with FTP credentials in Private Content.

Regards,
Robert Hall.

#58328 Copied In reply to: Problem with woocommerce

Robert Hall

Participant

April 21, 2015 at 08:30

Hello,

Please provide us with link to the page and wp-admin access in Private Content.

Regards,
Robert Hall.

#58298 Copied In reply to: Problem with woocommerce

Robert Hall

Participant

April 21, 2015 at 08:26

Hello,

Please update theme and plugins to the latest version:
http://themeforest.net/item/blanco-responsive-wordpress-wooecommerce-theme/2755246
Don’t forget to make backup your site before updating.
Here is video tutorial how to update theme:
https://www.youtube.com/watch?v=KdWESIIPU1k
You can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
enter your purchase code of the theme to get the plugins.

Regards,
Robert Hall.

#58296 Copied In reply to: WooCommerce is not working/ front page not displaying. I am lost…please help

Robert Hall

Participant

April 21, 2015 at 08:22

Hello,

Please provide us with link to page where you’ve added this code and wp-admin access in Private Content.

Regards,
Robert Hall.

#58293 Copied In reply to: HTML Code insertion doesn't work
← 1 2 3 … 233 234 235 … 383 384 385 →

6,991–7,020 of 11,542 posts

Viewing 30 posts - 6,991 through 7,020 (of 11,542 total)

← 1 2 3 … 233 234 235 … 383 384 385 →

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