Problems with the content of the virtual composer

This topic has 7 replies, 4 voices, and was last updated 9 years ago ago by Robert Hall

  • Avatar: Finkster
    Finkster
    Participant
    April 21, 2015 at 09:55

    Hello dear EightThemes,

    I used the demo content, but some of the content isn´t visible anymore.
    I first tooked a look in the backend of the home page, but there is anything right.

    Would you be able to take a closer look?

    Please, contact administrator
    for this information.
    6 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    April 21, 2015 at 10:45

    Hello,

    Please specify what content isn’t visible and provide us with FTP credentials as well.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Robert Hall
    Robert Hall
    Support staff
    April 21, 2015 at 10:47

    Hello,

    Please provide us with FTP credentials in Private Content.

    Regards,
    Robert Hall.

    Avatar: Finkster
    Finkster
    Participant
    April 21, 2015 at 12:32

    Hello,

    the problem is on the frontpage directly under the slider.

    Thank you!

    Please, contact administrator
    for this information.
    Avatar: Brian Johnson
    Brian Johnson
    Member
    April 21, 2015 at 14:42

    Hello

    This was caused by unclear documentation of banner element in Visual Composer. Please use symbol * instead of X while seting width and height for banner images.The issue has been fixed. Please check your site now.

    With best regards
    Brian Johnson

    Avatar: Finkster
    Finkster
    Participant
    April 21, 2015 at 15:00

    Hello,

    thanks for this information.
    I really don´t know why, but now there is a “home header”, this wasn´t there before. Where do I can activate and deactivate it?

    Thank you very much!

    Avatar: Robert Hall
    Robert Hall
    Support staff
    April 21, 2015 at 15:03

    Hello,

    Please navigate to Theme Options->Header->Breadcrumbs background and there you can change.

    Regards,
    Robert Hall.

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