Replies by Robert Hall | 8theme forum

Forum Replies Created

Viewing 30 posts - 5,401 through 5,430 (of 11,542 total)

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Robert Hall

Participant

August 13, 2015 at 09:18

Hello,

As I see you’re already changed banner and they working fine. Please see screenshot: http://prntscr.com/842xl0

Regards,
Robert Hall.

#79805 Copied In reply to: Change image in "Banner" widget doesn't work

Robert Hall

Participant

August 13, 2015 at 09:06

Hello,

Your site is under maintenance mode now.
Also we need access to admin panel with full permission to check this issue more deeply.

Regards,
Robert Hall.

#79801 Copied In reply to: Mobile Version: Not Scrolling Properly

Robert Hall

Participant

August 13, 2015 at 08:46

Hello,

Yes, I’ve sent you from plugins.8theme@gmail.com address. Did you receive message?

Regards,
Robert Hall.

#79789 Copied In reply to: WooPress WordPress SET-UP

Robert Hall

Participant

August 13, 2015 at 07:23

Hello,

As I see menu working fine now. See screenshot: http://prntscr.com/8423pg
Also I turned on slider for gallery images in Theme Options->Single Product Page.

Regards,
Robert Hall.

#79771 Copied In reply to: No pictures in categories

Robert Hall

Participant

August 13, 2015 at 07:16

Hello,

Could you please clarify with more details what exactly corrupted and show us screenshots?
Also please provide us with FTP credentials in Private Content.

Regards,
Robert Hall.

#79769 Copied In reply to: Update of ROYAL 2.0 broke site layout considerably

Robert Hall

Participant

August 13, 2015 at 07:11

Hello,

We’re glad to hear that your issue solved.
If you have any questions feel free to contact us.

Regards,
Robert Hall.

#79766 Copied In reply to: Update Plugins?

Robert Hall

Participant

August 13, 2015 at 07:08

Hello,

I’ve sent you the latest version of WooPress theme (zip) to your email address. Please check.

Regards,
Robert Hall.

#79765 Copied In reply to: WooPress WordPress SET-UP

Robert Hall

Participant

August 12, 2015 at 21:34

I’ve uncheck main menu(right) option in menu settings (Dashboard->Appearance->Menus).
See screenshot: http://prntscr.com/83wxj4

Regards,
Robert Hall.

#79740 Copied In reply to: My menu is showing twice on the non-fixed menu.

Robert Hall

Participant

August 12, 2015 at 21:32

Hello,

You can close the first category by editing wp-content/themes/woopress/js/etheme.js file. Find and comment out line 1718
$this.find('>li').first().find('.open-this').html(minusIcon).parent().addClass('opened').find('ul.children').show();

Regards,
Robert Hall.

#79739 Copied In reply to: How do I close the first dropdown in WooCommerce Product Categories widget?

Robert Hall

Participant

August 12, 2015 at 21:29

The issue now fixed. Please check it.

Regards,
Robert Hall.

#79736 Copied In reply to: My menu is showing twice on the non-fixed menu.

Robert Hall

Participant

August 12, 2015 at 21:21

Hello,

1) Please read more here:
https://www.8theme.com/demo/docs/idstore/index.html#!/widgets
2) To get more information how to use Visual Composer you can here:
http://www.wpexplorer.com/visual-composer-guide/
3) I’ve just created Contact US page for you. Please check.
4) I’ve edited permalinks in Dashboard->Settings and now they are working fine.

Regards,
Robert Hall.

#79733 Copied In reply to: A couple issues

Robert Hall

Participant

August 12, 2015 at 21:05

Sorry, but we need access with full permissions to the admin panel.

Regards,
Robert Hall.

#79726 Copied In reply to: My menu is showing twice on the non-fixed menu.

Robert Hall

Participant

August 12, 2015 at 21:02

Hello,

My mistake, must be da_DK.
Please provide us with FTP credentials in Private Content to check this issue more deeply.

Regards,
Robert Hall.

#79724 Copied In reply to: Loco Translate for IDstore

Robert Hall

Participant

August 12, 2015 at 20:45

Hello,

Yes, please provide us with link to the page and wp-admin access in Private Content.

Regards,
Robert Hall.

#79720 Copied In reply to: My menu is showing twice on the non-fixed menu.

Robert Hall

Participant

August 12, 2015 at 20:43

Hello,

You need change your code $locale='dk_DK';
to prefix with your language name, for example Danish $locale='da_DA';

See screenshot: http://prntscr.com/83w9cx

Regards,
Robert Hall.

#79719 Copied In reply to: Loco Translate for IDstore

Robert Hall

Participant

August 12, 2015 at 20:30

Hello,

Please provide us wp-admin access in Private Content.

Regards,
Robert Hall.

#79716 Copied In reply to: Mobile Version: Not Scrolling Properly

Robert Hall

Participant

August 12, 2015 at 20:08

Hello,

Navigate to Dashboard->Appearance->Widgets and add widgets to Single product page sidebar.

Regards,
Robert Hall.

#79713 Copied In reply to: Side bar not showing on single product page

Robert Hall

Participant

August 12, 2015 at 19:48

Hello,

You’re welcome!

Regards,
Robert Hall.

#79707 Copied In reply to: Collapse WooCommerce Product Catagories Accordican

Robert Hall

Participant

August 12, 2015 at 19:27

Hello,

Could you please clarify with more details?
What are you trying to achieve?

Also please provide us with FTP credentials in Private Content.

Regards,
Robert Hall.

#79701 Copied In reply to: Visual composer "full height row"

Robert Hall

Participant

August 12, 2015 at 18:42

Hello,

You don’t need replace the outdated Blanco woocommerce files. This will be done automatically after next theme update. All what you need is wait for new theme update.

You can monitor here for a new release:
http://themeforest.net/item/blanco-responsive-wordpress-wooecommerce-theme/2755246

Regards,
Robert Hall.

#79687 Copied In reply to: Woocommerce Update to 2.4.2 Problems with Blanco Files

Robert Hall

Participant

August 12, 2015 at 17:49

Hello,

Please try to disable third-party plugins, maybe one of them caused issue.

If this doesn’t help you then try to update theme and plugins to the latest version.

Regards,
Robert Hall.

#79680 Copied In reply to: No pictures in categories

Robert Hall

Participant

August 12, 2015 at 17:25

Ticket closed.

Regards,
Robert Hall.

#79667 Copied In reply to: Breadcrumbs Not Fixed

Robert Hall

Participant

August 12, 2015 at 17:24

You’re welcome and have a nice day!

Regards,
Robert Hall.

#79664 Copied In reply to: How do I eliminate the sSpace in the bottom of the page
Robert Hall

Participant

August 12, 2015 at 16:47
Hello,

Please add the following code in custom css.

.home .page-content { margin-bottom: 0px !important; }

Regards,
Robert Hall.
#79655 Copied In reply to: How do I eliminate the sSpace in the bottom of the page
Robert Hall

Participant

August 12, 2015 at 16:43
Hello,

Please use this code in custom css.

.page-heading #breadcrumb{ display:none; }

Regards,
Robert Hall.
#79654 Copied In reply to: Breadcrumbs Not Fixed
Robert Hall

Participant

August 12, 2015 at 16:36

Try to remove this code <span class="required">*</span> in \themes\royal\framework\shortcodes.php file on line 237.

Regards,
Robert Hall.

#79649 Copied In reply to: Contact Form Mods

Robert Hall

Participant

August 12, 2015 at 15:46

Hello,

Please try to delete required-filed class in \themes\royal\framework\shortcodes.php file on line 238.

Regards,
Robert Hall.

#79638 Copied In reply to: Contact Form Mods

Robert Hall

Participant

August 12, 2015 at 15:44

Hello,

Please provide us with wp-admin access in Private Content.

Regards,
Robert Hall.

#79637 Copied In reply to: Product Gallery Issue + currency switcher

Robert Hall

Participant

August 12, 2015 at 15:03

Hello,

You’re welcome!

Regards,
Robert Hall.

#79630 Copied In reply to: Modify Breadcrumbs

Robert Hall

Participant

August 12, 2015 at 15:03

Hello,

You’re welcome!

Regards,
Robert Hall.

#79628 Copied In reply to: Delete Product Filter
← 1 2 3 … 180 181 182 … 383 384 385 →

5,401–5,430 of 11,542 posts

Viewing 30 posts - 5,401 through 5,430 (of 11,542 total)

← 1 2 3 … 180 181 182 … 383 384 385 →

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