Replies by Robert Hall | 8theme forum

Forum Replies Created

Viewing 30 posts - 5,071 through 5,100 (of 11,542 total)

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Robert Hall

Participant

September 3, 2015 at 15:34

Hello,

Please provide us with FTP credentials in Private Content to check this issue more deeply.

Regards,
Robert Hall.

#84393 Copied In reply to: Parallax background images disappear

Robert Hall

Participant

September 3, 2015 at 15:31

Hello,

Please check your issue now.

Regards,
Robert Hall.

#84390 Copied In reply to: Don't show Page Title and how to select Animal version

Robert Hall

Participant

September 3, 2015 at 14:39

Hello,

You’re welcome!

Regards,
Robert Hall.

#84381 Copied In reply to: Unable to import demo data – Classico theme

Robert Hall

Participant

September 3, 2015 at 14:38

Hello,

Please provide us with wp-admin access in Private Content.

Regards,
Robert Hall.

#84380 Copied In reply to: Categories Grid

Robert Hall

Participant

September 3, 2015 at 14:37

Hello,

We’ve fixed this issue. Please check it now.

Regards,
Robert Hall.

#84378 Copied In reply to: Unable to install HANDTOOLS

Robert Hall

Participant

September 3, 2015 at 14:35

Hello,

I’ve added some code in Global Custom CSS. Please check.

Regards,
Robert Hall.

#84376 Copied In reply to: How can I create a testimonial vertical grid?

Robert Hall

Participant

September 3, 2015 at 13:36

You’re welcome!

Regards,
Robert Hall.

#84360 Copied In reply to: "Download plugins" doesnt work anymore

Robert Hall

Participant

September 3, 2015 at 13:12

Hello,

Maybe some problems to server. Please try later.

Regards,
Robert Hall.

#84350 Copied In reply to: "Download plugins" doesnt work anymore

Robert Hall

Participant

September 3, 2015 at 12:35

Hello,

That credentials are for wp-admin access, not for FTP.
Please ask your host to tell you FTP credentials and we’ll fix issue with import.

Regards,
Robert Hall.

#84331 Copied In reply to: Don't show Page Title and how to select Animal version

Robert Hall

Participant

September 3, 2015 at 12:11

Hello,

I’ve selected Revolution slider for Home page. The template is fully loaded now. Please check.

Regards,
Robert Hall.

#84317 Copied In reply to: Problem whit theme versions

Robert Hall

Participant

September 3, 2015 at 11:50

Hello,

You’re welcome!

Regards,
Robert Hall.

#84312 Copied In reply to: Fatal error: Class 'WPBakeryShortCode' not found in /home3/chikito/public_html/w

Robert Hall

Participant

September 3, 2015 at 10:54

Hello,

You’re using old theme and plugins versions. Please update them.
Don’t forget ot make backup of the site before update.
Here is video tutorial how to update:
https://www.youtube.com/watch?v=KdWESIIPU1k
The video tutorial is for Legenda theme, but the process is identical.

You can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
enter your purchase code of the theme to get the plugins.

Regards,
Robert Hall.

#84294 Copied In reply to: Parallax background images disappear

Robert Hall

Participant

September 3, 2015 at 10:49

Hello,

1) You can disable Page Heading in Dashboard->Pages->edit->Page Layout.
2) Please provide us with wp-admin and FTP credentials in Private Content.

Regards,
Robert Hall.

#84293 Copied In reply to: Don't show Page Title and how to select Animal version

Robert Hall

Participant

September 3, 2015 at 09:57

Hello,

You can remove this title in Dashboard->Settings->General->Site Title.

Regards,
Robert Hall.

#84275 Copied In reply to: Site name after title of article

Robert Hall

Participant

September 3, 2015 at 08:29

Hello,

Please update theme to the latest version (2.4) then check issue.
Don’t forget to make backup of the site before update.
Here is video tutorial how to update theme:
https://www.youtube.com/watch?v=KdWESIIPU1k
The video tutorial is for Legenda theme, but the process is identical.

Regards,
Robert Hall.

#84238 Copied In reply to: Cart doesn't get updated after clicking "Add to cart"

Robert Hall

Participant

September 3, 2015 at 08:27

Hello,

You can remove ‘Website’ in \themes\classico\framework\shortcodes\contact_form.php file on line 44.

Regards,
Robert Hall.

#84236 Copied In reply to: Contact Form

Robert Hall

Participant

September 3, 2015 at 08:18

Hello,

This is not a problem. You can see the same view in our demo site, for example:
https://www.8theme.com/demo/woopress/boxed/?page_id=8

Regards,
Robert Hall.

#84233 Copied In reply to: Mobile: Cart page – Resizing issue

Robert Hall

Participant

September 3, 2015 at 07:46

Hello,

I’ve just sent the plugin to email address that you provided in Private Content. Please check.

Regards,
Robert Hall.

#84215 Copied In reply to: Visual composer Tabs

Robert Hall

Participant

September 3, 2015 at 07:38

Hello,

Your FTP credentials aren’t correct.

Regards,
Robert Hall.

#84211 Copied In reply to: Problem whit theme versions

Robert Hall

Participant

September 3, 2015 at 07:35

Hello,

Navigate to Theme Options->Header and select ‘On’ for ‘Enable top bar’ option.

Regards,
Robert Hall.

#84208 Copied In reply to: Active Menu account

Robert Hall

Participant

September 3, 2015 at 07:32

Hello,

As I see the banners look perfectly when viewing on mobile.
Please see screenshot:
http://prntscr.com/8c187k

Maybe provide screenshot for our better understanding and highlight what exactly you mean.

Regards,
Robert Hall.

#84207 Copied In reply to: Retina Ready

Robert Hall

Participant

September 3, 2015 at 07:25

Hello,

We can’t visit your site, get the next error ‘Error 403 – Forbidden’.
See screenshot: http://prntscr.com/8c174w

Regards,
Robert Hall.

#84200 Copied In reply to: Main Menu

Robert Hall

Participant

September 3, 2015 at 07:24

Hello,

Please provide us with wp-admin and FTP credentials in Private Content.

Regards,
Robert Hall.

#84198 Copied In reply to: Woocommerce dont work correctly
Robert Hall

Participant

September 2, 2015 at 21:50
Hello,

You can use the following code in Global Custom CSS (Theme Options-> Custom CSS).

.fixed-header .menu > li > a{ color:#000; }

Regards,
Robert Hall.
#84148 Copied In reply to: Fixed menu item font color
Robert Hall

Participant

September 2, 2015 at 21:47

Hello,

Please provide us with wp-admin and FTP credentials in Private Content to check this issue more deeply.

Regards,
Robert Hall.

#84147 Copied In reply to: Footer Static Blocs on Woocommerce response

Robert Hall

Participant

September 2, 2015 at 21:45

Hello,

Please provide us with wp-admin and FTP credentials in Private Content.

Regards,
Robert Hall.

#84146 Copied In reply to: Problem whit theme versions

Robert Hall

Participant

September 2, 2015 at 21:44

Hello,

You can import Lucia template in 8theme options->Import/Export->Dummy content.

Regards,
Robert Hall.

#84145 Copied In reply to: looking for LUCIA theme

Robert Hall

Participant

September 2, 2015 at 21:40

Hello,

Ok, we close this topic.
If you have any questions please feel free to contact us.

Regards,
Robert Hall.

#84143 Copied In reply to: Does Blanco WordPress WooCommerce have automatic updating?

Robert Hall

Participant

September 2, 2015 at 21:01

Hello,

Please provide us with FTP credentials in Private Content.

Regards,
Robert Hall.

#84139 Copied In reply to: Unable to install HANDTOOLS

Robert Hall

Participant

September 2, 2015 at 20:33

Hello,

To get Shop page you need install WooCommerce plugin:
https://www.8theme.com/demo/docs/idstore/index.html#!/woocommerce_settings

Also read more here how to create Register page:
https://www.8theme.com/demo/docs/idstore/index.html#!/registration_page

Regards,
Robert Hall.

#84134 Copied In reply to: Couple intro questions
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5,071–5,100 of 11,542 posts

Viewing 30 posts - 5,071 through 5,100 (of 11,542 total)

← 1 2 3 … 169 170 171 … 383 384 385 →

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