Forum Replies Created

Viewing 30 posts - 3,571 through 3,600 (of 11,542 total)
  • Avatar: Robert Hall
    Robert Hall
    Participant
    December 15, 2015 at 08:45

    Hello,

    Could you please clarify with more details what exactly you mean?

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    December 15, 2015 at 08:38

    Hello,

    Please provide us with FTP credentials in Private Content and we’ll try to reupload theme.
    Also please make full backup of the site.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    December 15, 2015 at 08:34

    Hello,

    1) Please try to add the following code in Theme Options->Custom CSS->Global Custom CSS

    .single-product .page-heading {
        display: none;
    }

    2) Navigate to Dashboard->Products->edit Product->Advanced and check ‘enable reviews’ option.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    December 14, 2015 at 19:14

    You need to change the link in a hrefattribute there. For example
    href="<?php echo apply_filters( 'woocommerce_return_to_shop_redirect', wc_get_page_permalink( 'shop' ) ); ?>"
    to
    href="http://your-link.com"

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    December 14, 2015 at 18:30

    Yes, in this case you need edit \themes\woopress\woocommerce\cart\cart-empty.php file.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    December 14, 2015 at 17:54

    Is page that you provided in a first screenshot selected as Shop page? (WooCommerce->Settings->Products->Display) If yes then you need to remove from there and you’ll see only content that you’ve added.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    December 14, 2015 at 17:17

    Hello,

    Your wp-admin credentials aren’t correct.
    Please provide us with FTP credentials in Private Content.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    December 14, 2015 at 17:14

    Hello,

    You’re welcome!

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    December 14, 2015 at 16:56

    Hello,

    Try to disable third-party plugins one by one and check it, one of them caused issue.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    December 14, 2015 at 16:49

    We’ve checked the localhost/wp-config.php file and there is an empty field with password. You need add there correct database password.

    /** Nom de la base de données de WordPress. */
    define('DB_NAME', 'myyaamwp');
    
    /** Utilisateur de la base de données MySQL. */
    define('DB_USER', 'root');
    
    /** Mot de passe de la base de données MySQL. */
    define('DB_PASSWORD', '');
    
    /** Adresse de l'hébergement MySQL. */
    define('DB_HOST', 'localhost');

    Also please check all credentials (as DB_NAME, DB_USER) in this file.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    December 14, 2015 at 16:21

    Hello,

    Unfortunately it’s not implemented in checkout page when ‘step by step’ option is enabled, but you can add the coupon in the Cart page also. http://prntscr.com/9e2fr5

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    December 14, 2015 at 16:09

    As I see your test site is in the root folder http://prntscr.com/9e29da. Please move it to ‘www’ folder and then we’ll can view your test site via http://www.myy***.com/localhost link.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    December 14, 2015 at 15:50

    You’re welcome!

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    December 14, 2015 at 15:39

    Hello,

    This is a shortcode from the Mail Chimp plugin. Please install this plugin and you’ll see form there.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    December 14, 2015 at 14:33

    Hello,

    You’re welcome!

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    December 14, 2015 at 14:32

    Hello,

    Please try this code in custom.css

    .single-product .product-thumbnails-slider .flex-direction-nav {
        visibility: hidden !important;
    }

    Here is a video tutorial how to create custom.css: https://www.youtube.com/watch?v=Qok2zRedRMY&feature=youtu.be.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    December 14, 2015 at 13:17

    Hello,

    I’ve just added this code in Custom CSS for mobile and it’s working perfect.
    See screenshot: http://prntscr.com/9e0axz

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    December 14, 2015 at 12:51

    Could you please transfer your site to some hosting and provide us with credentials?

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    December 14, 2015 at 12:47

    Hello,

    You’re welcome!

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    December 14, 2015 at 11:45

    Hello,

    This questions are a bit unclear for us. Could you please clarify us with more details?

    1) Do you want to remove section that is in red circle?
    2) Do you want to remove the filter area on the shop page?

    Please provide us with link to the page and wp-admin access in Private Content.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    December 14, 2015 at 11:21

    Hello,

    You can read more how to setup One Page in our documentation:
    https://www.8theme.com/demo/docs/woopress/index.html#!/4_one_page

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    December 11, 2015 at 16:59

    In this case you need select a slider for Home Page->Page Layout->Show slider instead of page title and breadcrumbs (http://prntscr.com/9cyf07 ) then try to change Header Layout to 3.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    December 11, 2015 at 16:08

    Hello,

    You can change url in \themes\woopress\framework\shortcodes.php file.
    Find // ! Share This Product section and you’ll see the code
    For example:

    <a href="https://twitter.com/share?url='.$permalink.'&text='.$post_title.'" class="'.$tooltip_class.'" title="'.__('Twitter', ET_DOMAIN).'" target="_blank">
     <i class="ico-twitter"></i>
    <svg width="38" height="38" xmlns="http://www.w3.org/2000/svg" class="circle">
    <circle cx="19" cy="19" r="18" fill="rgba(255,255,255,0)" stroke="#000000"></circle>
    </svg>
    </a>

    You need to change the link in href attribute.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    December 11, 2015 at 15:27

    Hello,

    You’re using old plugins versions. Please update them and check it.
    You can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
    enter your purchase code of the theme to get the plugins.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    December 11, 2015 at 15:20

    We just notice that our header is working with the type #1 just like our footer.
    We just tried to go for header type #3 and same for footer : well it works for footer not for header.

    This question is a bit unclear for us. Could you please clarify us with more details?
    Maybe provide screenshot for our better understanding and highlight what exactly you want.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    December 11, 2015 at 14:24

    I’ve just checked in Chrome browser and didn’t see problem. See screenshot: http://prntscr.com/9cwjry
    Please update browser to the latest version and clear cache.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    December 11, 2015 at 14:05

    Hello,

    There is a bug with a new version of the Revolution Slider. It will be fixed soon.

    I’ve just installed demo content for you. Please check it.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    December 11, 2015 at 13:55

    Hello,

    You’re welcome!

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    December 11, 2015 at 13:34

    Hello,

    You’re welcome!

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    December 11, 2015 at 13:01

    Hello,

    1) You need select a hover image for each products (http://prntscr.com/9cvoox) in pruducts setting for “Swap” option. I’ve just added for this products, see screenshot: http://prntscr.com/9cvoc9

    2) Could you please clarify with more details what exactly you mean and show us screenshots?

    Regards,
    Robert Hall.

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Viewing 30 posts - 3,571 through 3,600 (of 11,542 total)
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