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Image issues since update 2.6 - by saphiloche

This topic has 10 replies, 3 voices, and was last updated 8 years, 4 months ago ago by Stan Russell

saphiloche

Participant

December 11, 2015 at 11:47

Hi,

1) Since We did the update 2.6 (yesterday) the “Product Image Hover” does not work anymore : we tried with “image slider” and “swap”

2) At the same time, we noticed, only under Chrome, these 2 things :
– some parts of the “grey” frame we made around our images are missing ?
– the small images (thumbnail) are blurred… it’s light but when you compare with other browsers (even Edge) it’s clearly visible.
It looks like it comes from Chrome, but have you any idea why ? and are we the only one ? a way to fix it ?

Can you please take a look ?

Thanks in advance

Please, contact administrator
for this information.

#103883 Copied

9 Answers

Robert Hall

Support staff

December 11, 2015 at 13:01

Hello,

1) You need select a hover image for each products (http://prntscr.com/9cvoox) in pruducts setting for “Swap” option. I’ve just added for this products, see screenshot: http://prntscr.com/9cvoc9

2) Could you please clarify with more details what exactly you mean and show us screenshots?

Regards,
Robert Hall.

#103892 Copied

saphiloche

Participant

December 11, 2015 at 14:17

Hi,

Thank you for your quick response.

Ok for point 1) (can’t believe we missed that…)
About point 2) you can see the screenshot here ; it happens only under chrome… weird

#103909 Copied

Robert Hall

Support staff

December 11, 2015 at 14:24

I’ve just checked in Chrome browser and didn’t see problem. See screenshot: http://prntscr.com/9cwjry
Please update browser to the latest version and clear cache.

Regards,
Robert Hall.

#103911 Copied

saphiloche

Participant

December 11, 2015 at 14:32

Hi,

Ok we’ll do so ; thanks.

Sorry to bother you a last time today 😉 for another small problem but not concerning that topic.
We just notice that our header is working with the type #1 just like our footer.
We just tried to go for header type #3 and same for footer : well it works for footer not for header.

Can check this out ? Do you want us to open a new topic for that ?

Thanks again

#103914 Copied

Robert Hall

Support staff

December 11, 2015 at 15:20

We just notice that our header is working with the type #1 just like our footer.
We just tried to go for header type #3 and same for footer : well it works for footer not for header.

This question is a bit unclear for us. Could you please clarify us with more details?
Maybe provide screenshot for our better understanding and highlight what exactly you want.

Regards,
Robert Hall.

#103916 Copied

saphiloche

Participant

December 11, 2015 at 15:33

Hi,

Of course… and sorry for the bad explanation.

To make a test, we wanted to change the header and the footer type from “light” to “dark”
To do so, we went to “theme options/header” and changed our actual header from #1 to #3 ; then we went to “theme options/footer” and changed our actual footer from the 1st choice to the 3rd choice.
After having updated our choices, only the footer goes to “dark”, not the header ; we were just wondering why ?

Hope it’s more clear

Thanks.

#103921 Copied

Robert Hall

Support staff

December 11, 2015 at 16:59

In this case you need select a slider for Home Page->Page Layout->Show slider instead of page title and breadcrumbs (http://prntscr.com/9cyf07 ) then try to change Header Layout to 3.

Regards,
Robert Hall.

#103941 Copied

saphiloche

Participant

December 12, 2015 at 12:14

Hi,

Sorry the late response.
thanks a lot for your help, we’ll try that.

We should not bother you until next year 😉 so we wish all the team a happy christmas.

Regards,
saphiloche

#104015 Copied

Stan Russell

Participant

December 14, 2015 at 08:31

Hello saphiloche,

thank you for such warm words!

Regards,
Stan Russell.

#104062 Copied
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