Forum Replies Created

Viewing 30 posts - 3,481 through 3,510 (of 11,542 total)
  • Avatar: Robert Hall
    Robert Hall
    Participant
    December 21, 2015 at 18:00

    Hello,

    You’re welcome!

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    December 21, 2015 at 16:54

    Hello,

    These insecure urls don’t affect your site. As you can see the site (https:// ) is loaded with green color, not red. See screenshot: http://prntscr.com/9gtz14

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    December 21, 2015 at 16:41

    Hello,

    As I see you haven’t installed WooCommerce plugin.
    Also your logo is white and it’s not visible on white background of the site.
    Try to upload another logo.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    December 21, 2015 at 16:18

    Hello,

    Could you please clarify with more details what exactly you mean show us screenshots?
    Please provide us with link to the page and wp-admin access in Private Content.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    December 21, 2015 at 14:43

    Hello,

    Please provide us with FTP credentials in Private Content and we’ll try to reupload theme.
    Also please make full backup of the site.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    December 21, 2015 at 14:03

    I’ve added the following code in Global Custom CSS. Please check it.
    1)

    .vc_column_container .wpb_text_column .widget-title{
        border-bottom: 1px solid #ddd;
        padding: 0px 0px 10px 0px;
        text-align: left;
        font-size: 16px;
        line-height: 1em;
    }

    2)

    .banner .banner-content h5 {
        display: block;
    }

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    December 21, 2015 at 13:54

    Hello @Team Borijn,

    Please read this article (5. Pluggable Functions)
    https://support.woothemes.com/hc/en-us/articles/203105897-How-to-set-up-and-use-a-child-theme

    In our theme the function of the social icons isn’t pluggable. We’ll fix it in the next theme update.
    Also I’ve added this function for you. Now you can copy the function code as Eva Kemp wrote above and it should work fine.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    December 21, 2015 at 12:59

    It’s your choise. Try use an image with 1600px or 1920px width.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    December 21, 2015 at 12:48

    I can’t see ‘attentie’ title on the Home Page.
    Please provide screenshot for our better understanding what exactly you mean about title.

    I’ve added correct link for banner (http://prntscr.com/9gr1uy) and this code don’t influence for site speed.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    December 21, 2015 at 12:06

    Hello,

    Our theme uses the following size for images.
    Please see screenshot: http://prntscr.com/9gqnvt

    You can use Mail Chimp plugin to get subscribe form.
    Read more here:
    https://www.8theme.com/demo/docs/woopress/index.html#!/1_newsletters

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    December 21, 2015 at 11:45

    Hello,

    I’ve edited a code on the Home page. Please check the banner now.

    Last: Did you notice the slowness of the admin environment or was it working normal and fast for you?

    As I see your site working perfect now.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    December 21, 2015 at 11:18

    Hello,

    I’ve moved one image to top of the menu. http://prntscr.com/9gq8ny
    Please clarify how you want to display the second image.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    December 19, 2015 at 10:38

    Hello,

    This question is a bit unclear for us. Could you please clarify us with more details?

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    December 19, 2015 at 10:18

    Hello,

    I’ve added this banner into tag <a href="your link here"></a> and now it’s working fine. See screenshot: http://prntscr.com/9fz8xg
    Also you need to remove the second banner there.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    December 19, 2015 at 09:26

    Hello,

    Please add this code in Global Custom CSS.

    .category-description {
        display: block;
    }
    

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    December 19, 2015 at 09:22

    Hello,

    You can try to select Stretch row and content (no paddings) in a row settings for this images. See screenshot: http://prntscr.com/9fyq6o

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    December 19, 2015 at 09:16

    Hello,

    You’re welcome!

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    December 19, 2015 at 09:15

    Hello,

    You can use Accordion element and add there images as Single image element. See screenshot: http://prntscr.com/9fywe4

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    December 19, 2015 at 08:33

    Hello,

    Please provide us with wp-admin and FTP credentials in Private Content.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    December 19, 2015 at 08:29

    Hello,

    You can add Text Widgets with [share] content to Left side top bar area (Appearance->Widgets).
    Then you need to edit \themes\royal\framework\shortcodes.php file to remove other icons from there.
    Please find // ! Share This Product section and you’ll see code there.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    December 19, 2015 at 08:23

    Hello,

    Please provide us with wp-admin access in Private Content.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    December 19, 2015 at 08:22

    Hello,

    Please use the following code in Theme Options->Custom CSS->Global Custom CSS.

    .woocommerce-account .sidebar-right{
    display:none;
    }

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    December 18, 2015 at 17:04

    You can try to do all steps as described in this topic.
    https://www.8theme.com/topic/contact-form-7-unable-to-send-mail-from-sidebar/#post-64930

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    December 18, 2015 at 16:12

    Hello,

    Please provide us with correct wp-admin credentials.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    December 18, 2015 at 16:09

    Hello,

    Yes, you should save folder structure, for example
    \wp-content\themes\woopress-child\framework and here use shortcode.php file with your changes.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    December 18, 2015 at 15:49

    Hello,

    As I see you’ve added bad images to the Home Page. Please see screenshot and check it http://prntscr.com/9fovei

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    December 18, 2015 at 15:41

    Hello,

    Please provide us with wp-admin and FTP credentials in Private Content to check this issue more deeply.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    December 18, 2015 at 15:39

    Hello,

    You’re using old theme version. Please update and check this issue.
    Before update theme please remove WooCommerce folder in wp-content/themes/royal/woocommerce and make full backup of the site.

    Here is video tutorial how to update theme:
    https://www.youtube.com/watch?v=KdWESIIPU1k
    The video tutorial is for Legenda theme, but the process is identical.

    Also you can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
    enter your purchase code of the theme to get the plugins.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    December 18, 2015 at 14:03

    Hello,

    This question is a bit unclear for us. Could you please clarify us with more details?

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    December 18, 2015 at 13:34

    Hello,

    I’ve edited a link in the fourth footer area and now it’s working. See screenshot: http://prntscr.com/9fn9nj

    Please clarify what size you want for images in the footer area? As I see they look fine. http://prntscr.com/9fnb21

    Regards,
    Robert Hall.

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Viewing 30 posts - 3,481 through 3,510 (of 11,542 total)
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