Forum Replies Created

Viewing 30 posts - 3,001 through 3,030 (of 11,542 total)
  • Avatar: Robert Hall
    Robert Hall
    Participant
    February 9, 2016 at 08:51

    Hello,

    Your credentials aren’t correct. Please check them.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 9, 2016 at 08:46

    Hello,

    You forgot to provide us with user name to wp-admin panel.
    Also your site is under protect, need the password.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 9, 2016 at 08:23

    Hello,

    I’ve commented out the following code in theme-options.php and disabled import/export option (http://prntscr.com/a0vykw).

    array(
                'id'       => 'backup',
                'title'    => 'Import/Export',
                'icon'     => 'icon-cog'
            )

    Please check.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 8, 2016 at 18:38

    Hello,

    Please provide us with wp-admin and FTP credentials in Private Content.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 8, 2016 at 18:04

    Hello,

    As I see there is a syntax error. http://prntscr.com/a0msri
    Please provide us with FTP credentials in Private Content.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 8, 2016 at 17:41

    You’re welcome!

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 8, 2016 at 16:52

    You can try use this code in Global Custom CSS.

    .menu .menu-full-width .nav-sublist-dropdown .menu-item-32888  img {
        height: 229px;
        width: auto !important;
    }

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 8, 2016 at 16:26

    Hello,

    Maybe provide screenshot for our better understanding and highlight what exactly you mean.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 8, 2016 at 14:40

    Hello,

    Please update the theme to the latest version.
    Before update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.

    Don’t forget to make backup of the site before update.

    Here is video tutorial how to update theme.
    https://www.youtube.com/watch?v=KdWESIIPU1k
    (it’s for Legenda theme but the process is the same).

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 8, 2016 at 14:20

    Hello,

    I’ve added the following code in Global Custom CSS. Please check.

    .sidebar-position-without .product-category {
        width: 20% !important;
    }

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 8, 2016 at 13:51

    We’ve changed the code in custom css. Please check it now.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 8, 2016 at 12:22

    You’re welcome!
    If you have any questions please feel free to contact us.

    I’ll close this topic.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 8, 2016 at 12:19

    Hello,

    I’ve added the following code in Custom CSS for desktop. Please check the image now.

    .menu .menu-full-width .nav-sublist-dropdown img {
           height: 100%;
           max-width:278px;
    }

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 8, 2016 at 11:59

    Hello,

    I’ve just checked your site in IE 9 and it’s working perfectly, without any errors.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 8, 2016 at 11:18

    Hello,

    Please provide us with wp-admin and FTP credentials in Private Content.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 8, 2016 at 11:16

    Hello,

    Please provide us with wp-admin access in Private Content.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 8, 2016 at 11:11

    Hello,

    We can’t log to the wp-admin panel via captcha. Please change your site language to English.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 6, 2016 at 11:03

    Hello @winniediora,

    1) You can change it in Static Block ‘Footer – WESA MARKET’.
    See screenshot: http://prntscr.com/9zop9o

    2) You need edit Revolution Slider then click on edit button text and you’ll see there HTML code where you can change link in href attribute. See screenshot: http://prntscr.com/9zoo25

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 6, 2016 at 10:08

    Do you mean products like on handtools template?

    Also I’ve changed the Front Page to handtools template in Dashboard->Settings->Reading->Front Page.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 6, 2016 at 09:37

    Hello,

    I’ve installed the demo data for you. Please check it.

    Your theme (WooPress Child) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. You can see which files are affected from the system status page. If in doubt, check with the author of the theme.

    our theme uses modified Woocommerce template files so it is normal that some file versions may be outdated. It is not bug and does not have effect on front-end.
    You may just skip this notification.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 6, 2016 at 09:00

    Hello,

    I’ve added a background image in Theme Options->Color Scheme->Site Background. Please check it.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 6, 2016 at 08:38

    Hello,

    Please provide us with link to that page.

    I want hide simple product and just showing in grouped product page.

    This question is a bit unclear for us. Could you please clarify us with more details?

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 6, 2016 at 08:31

    Hello,

    Your site is in maintenance mode.
    Please provide us with wp-admin access in Private Content.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 6, 2016 at 08:22

    Hello,

    Navigate to Dashboard->Visual Composer->Role Manager->Post Types->Custom and select all types there.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 6, 2016 at 08:17

    Hello,

    You’re welcome!

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 5, 2016 at 16:44

    Hello,

    You need edit wp-content/themes/woopress/framework/shortcode.php file on line 1922-2018.
    To disable one of the social icon change value from 1 to 0 there. See screenshot: http://prntscr.com/9zdhrw

    Also you can change the link in a href attribute. For example:
    <a href="https://your link here" class="'.$tooltip_class.'" title="'.__('Twitter', ET_DOMAIN).'" target="_blank">
    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 5, 2016 at 15:51

    You’re welcome!

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 5, 2016 at 15:41

    Hello,

    Please add the following code in custom.css

    .my-account-link:hover .submenu-dropdown {
        visibility: hidden;
    }

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 5, 2016 at 14:22

    You’re welcome!

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 5, 2016 at 14:01

    Hello,

    Please add the following code in Theme Options->Custom CSS->Global Custom CSS.

    .navbar {
        padding: 90px 0;
    }

    Regards,
    Robert Hall.

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Viewing 30 posts - 3,001 through 3,030 (of 11,542 total)
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