Import Demo content – BLANK PAGE - by karaburmication

This topic has 2 replies, 2 voices, and was last updated 8 years, 1 month ago ago by Robert Hall

  • Avatar: karaburmication
    karaburmication
    Participant
    February 8, 2016 at 14:12

    Hi,

    I can’t import demo content since my import/export page under Theme options is completely blank.

    Please see image below:

    Error image

    Do you have any suggestions on how I can resolve this issue?

    Kind regards,
    Nik

    1 Answer
    Avatar: Robert Hall
    Robert Hall
    Support staff
    February 8, 2016 at 14:40

    Hello,

    Please update the theme to the latest version.
    Before update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.

    Don’t forget to make backup of the site before update.

    Here is video tutorial how to update theme.
    https://www.youtube.com/watch?v=KdWESIIPU1k
    (it’s for Legenda theme but the process is the same).

    Regards,
    Robert Hall.

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