Forum Replies Created

Viewing 30 posts - 1 through 30 (of 94 total)
  • Avatar: Rana
    Rana
    Participant
    September 11, 2025 at 16:37

    Ok, changed it.

    Avatar: Rana
    Rana
    Participant
    September 11, 2025 at 16:10

    you can access theme settings by the user details. See private content area. Need quick assistance.

    Please contact administrator
    for this information.
    Avatar: Rana
    Rana
    Participant
    July 3, 2025 at 14:01

    I had corrected that .js theme code myself by deleting. Hopefully with next theme update it will not come back.

    Avatar: Rana
    Rana
    Participant
    July 2, 2025 at 23:51

    Showing this error: https://prnt.sc/PVO7C6e5i61H

    This is the cause: https://prnt.sc/prSQzoiN1ii6

    Can you fix this in theme upcomming update

    Avatar: Rana
    Rana
    Participant
    March 5, 2025 at 13:21

    uncaught typeerror

    Files is visible for topic creator and
    support staff only.
    Avatar: Rana
    Rana
    Participant
    March 5, 2025 at 12:59

    content cant be added or updated

    Files is visible for topic creator and
    support staff only.
    Avatar: Rana
    Rana
    Participant
    March 5, 2025 at 12:59

    Content cant be added on shop page

    Files is visible for topic creator and
    support staff only.
    Avatar: Rana
    Rana
    Participant
    March 5, 2025 at 12:58

    Multipiple attachment cant be added on your website. So sending it one by one

    Files is visible for topic creator and
    support staff only.
    Avatar: Rana
    Rana
    Participant
    September 13, 2024 at 13:22

    Dear Theme Team,
    I explained you that your default theme are having same issue. Please check into your default theme.
    Type into product content area 70×140 cm, and than check in view source that how x is replaced with × in xstore theme. You know the issue very wel dear. Please find the solution. See screenshot https://prnt.sc/YG3LD7CpjgqZ
    Wating for your reply.

    Avatar: Rana
    Rana
    Participant
    September 5, 2024 at 16:17

    Dear Andrew Mitchell,
    1-Please log into https://xstore.8theme.com/elementor/shop/
    2-Disable the breadcrumbs like this https://prnt.sc/OzKKMdl22hDA
    3- Go to the taxonomy page (Color, size etc). If you dont have create one.
    ** You will not find the h1 tag. With which code you can configure h1 tag om those taxonomy page?
    *** Please try to assist me without access to my site as the same issue is occured with the Xstore theme. So better log into your’s for better understanding.

    Please contact administrator
    for this information.
    Avatar: Rana
    Rana
    Participant
    September 1, 2024 at 11:55

    Thanks for the reply. H1 in breadcrumbs is a bad practice. So I will remove this from breadcrumbs. So we added the below mentioned code into our theme:
    // showing category title as h1 tag. So no more breadcurmbs needed as h1
    function custom_woocommerce_category_title() {
    if (is_product_category()) {
    echo ‘

    ‘ . woocommerce_page_title(false) . ‘

    ‘;
    }
    }
    add_action(‘woocommerce_before_shop_loop’, ‘custom_woocommerce_category_title’, 5);

    function custom_woocommerce_template_single_title() {
    echo ‘

    ‘ . get_the_title() . ‘

    ‘;
    }
    remove_action( ‘woocommerce_single_product_summary’, ‘woocommerce_template_single_title’, 5 );
    add_action( ‘woocommerce_single_product_summary’, ‘custom_woocommerce_template_single_title’, 5 );

    // showing h1 tag in blog posts
    function convert_entry_title_to_h1( $title, $id = null ) {
    if ( is_single() && ‘post’ == get_post_type( $id ) ) {
    // Remove h2 class and add h1 class
    $title = str_replace( ‘entry-title’, ‘entry-title entry-title-h1’, $title );
    $title = ‘

    ‘ . strip_tags($title) . ‘

    ‘;
    }
    return $title;
    }
    add_filter( ‘the_title’, ‘convert_entry_title_to_h1’, 10, 2 );

    // add h1 to default SHOP page
    function add_h1_tag_to_shop_page() {
    if (is_shop()) {
    echo ‘

    ‘ . woocommerce_page_title(false) . ‘

    ‘;
    }
    }
    add_action(‘woocommerce_before_main_content’, ‘add_h1_tag_to_shop_page’, 10);

    Thankfully H1 tags are showing now without breadcrumbs. What is your observation about the above mentioned code?

    >>> only on Attribute pages H1 tags cant be configured via custom code. So i added H1 tags one by one in each attribute page. But now i find in view-source that H1 tags on attribute pages are showing × in place of x . See screenshot: https://prnt.sc/CNA2OzIyWF8f
    See private content area for this product url.

    2>>> After removing H1 tags from the breadcrumbs, thankfully page 2 is also not showing H1 tag. But its still showing as a title. See screenshot https://prnt.sc/uhX6IbX5J927
    Can you please send me a solution for this.
    Regards,
    Rana

    Please contact administrator
    for this information.
    Avatar: Rana
    Rana
    Participant
    August 18, 2024 at 23:12

    Hello,
    1-To find those all pages again in Google cache will not take 1 or 2 days, dear. If i switch this to Storefront theme to test, it will take a month or more to google to crawl all those pages again.
    All the pages of that category can be indexed and crawled by google search console as i tested one by one in GSC. But yet page/2/, page/2/, page/3/, page/4/ can’t be found in google cache. Please read my last message again. I explained my issue very clearly in my last message.

    2- How can i remove h1 tag from the breadcrumbs which is very bad practice according to the Google. I want to use the method which 90% percent websites are using. So please can you guide me how to setup the category titel as h1 tag? Like all other websites, i need this title as H1 tag, see screenshot https://prnt.sc/MOl4fQ1LzocW
    ** I try to understand, how that can be justified when a theme is showing page 2 as h1 tag on all the category pages. See screenshot https://prnt.sc/_E3K9TRcG-mD

    Didn’t your whole team find any solution to this very basic issue over the past few years?

    Regards,

    Avatar: Rana
    Rana
    Participant
    June 15, 2024 at 12:49

    Siteground’s default php version is going to be 8.2. I switched my site from 7.4 to 8.2. But whole website went down because of the Core plugin. See screenshot.
    Kindly reply me honestly, if your team is going to work on this issue to make xstore theme more faster and compatible with a modern php versions.
    Please see the screenshot voor de caused issues.
    Regards,
    Rana

    Please contact administrator
    for this information.
    Files is visible for topic creator and
    support staff only.
    Avatar: Rana
    Rana
    Participant
    April 9, 2024 at 11:48

    Purchasing Page builder with such a heavy scripts is very unlikely for me. Its better to replace with Elementor.
    But may be in future i change my mind and purchase WPbakery.

    Can you please tell me if WPbakery plugin is modified by your team??
    If i replace the modified version with the original version, then it can cause an issue and break my website. In such case, it is very important to contact you and confirm whether any change was made to the core plugin files. If so, then i need to get these changes transferred onto a child theme. This will make sure that using direct version and updating it in future will not cause any issues.
    Your reply regarding this issue will be highly appreciated.
    Kind regards,
    Rana

    Avatar: Rana
    Rana
    Participant
    April 8, 2024 at 16:06

    I confirm hereby that the access to my wp-admin will not help you as the issue is not from our side. In last 2 months all the plugins are updated but the only one plugin is not updating anymore which is WPBakery. Even if you deactivate all other plugins, yet wp-bakery is not updating. 100% no any plugin conflicting issue. Please read my last message here above.
    I have purchased 2 themes woopress and xstore. Only on my 2 websites my wpbakery page builder is uploaded. I never ever used this page builder for any other website. You guys just focus on to enable the updates from your end. It is an issue from your end.

    Avatar: Rana
    Rana
    Participant
    March 7, 2024 at 00:33

    Thanks for the assistance. I have exported theme customization, deactivated and reactivated. After reactivating my domain again appeared in the 8theme account panel. See screenshot https://prnt.sc/OGPodsySNVt7. But still wp bakery page builder is not updating in the plugin installer. Again i disabled the plugins including cache plugin but its not updating.
    Can you guide me about the cause? Thanks in advance.
    Thanks.

    Avatar: Rana
    Rana
    Participant
    March 5, 2024 at 17:41

    Thanks for the assistance. After theme unregistering and Re-register, can i lose the current theme customization ?
    Regards,

    Avatar: Rana
    Rana
    Participant
    October 11, 2023 at 10:21

    I would like to inform you hereby that this plugin cant be updated if GTM4wp is active. So it is now direct effecting my main plugin GTM4WP to decrease my sales.
    As Wpbakery page builder is provided by your team indirectly. Which custom codes you guys added this time into this plugin additionally that it is now direct conflicting with GTM4WP and couldn’t update wpbakery without deactivating GTM4WP?

    Regards,
    Rana

    Avatar: Rana
    Rana
    Participant
    September 8, 2023 at 11:04

    Here is the ip- address and details, see in private content area. Is it not
    The IP that has activated the plugin is also visible and it can be verified on the PTR record for the IP:yours?

    Regards,
    Rana

    Please contact administrator
    for this information.
    Avatar: Rana
    Rana
    Participant
    September 7, 2023 at 14:41

    Dear,
    Please read herebelow my HONEST review about your team.
    For one year i have never given you guys the access again of my site and in this period the layout was never broken in google search console live test. Last week i have given you access and the layout is from the very 1st day again broken after one year. I dont know exactly which files and codes you guys have injected into my site. Last week you installed a godaddy’s plugin too into the plugin area.

    It is very clear what you guys are capable of.
    Only one word for you guys: ”Grow up”.
    World is 98times bigger than Pakistan. You may change your names but ppl will recognize you by your kartoots.

    Avatar: Rana
    Rana
    Participant
    September 1, 2023 at 16:09

    Thankyou for the assistance.
    Kind Regards,
    Rana

    Avatar: Rana
    Rana
    Participant
    August 31, 2023 at 16:56

    Thankyou dear.
    1- By disabling pointer-events are not causing data tracking issues? Because many events on my website are tracked by click counts for the dynamic remarketing and data collection.

    2- When you select 2 attributes or more in productfilter than the products are decreasing in place of increasing. See screenshot https://prnt.sc/OCv8B7TGDNkr

    3- On shopping cart page is showing Incorrect use of See screenshot https://prnt.sc/REIx_0-VxMjX
    When you add product in shopping cart with plus sign than effected resources increases.

    Regards,

    Avatar: Rana
    Rana
    Participant
    August 31, 2023 at 13:26

    Hello,
    Please reply as quick as possible on the above posted post. Thanks.

    Avatar: Rana
    Rana
    Participant
    August 30, 2023 at 22:26

    Hello dear,
    Sorry for that. You can have an access now. I have marked and published → Shop → Product design →add to cart button. The issue is solved but a new issue started. When on my mobile device, i click on product filter on the category page Dekbedovertrekken, it automatically redirects to product page.
    Request for quick reply.

    Regards,
    Rana

    Please contact administrator
    for this information.
    Avatar: Rana
    Rana
    Participant
    August 29, 2023 at 19:50

    Hello,
    Plugin GTM4wp is almost reaching to 1million installations. If the theme is not compatible with such a plugin, it only raises a question mark for xstore development theme. I am using this plugin for my 4 different sites with different themes but xstore is the only theme which is conflicting.
    If this issue cant be solved that i have no any other option left, to replace xstore theme. Sorry, but i cant let somebody to control my business to ruin anymore.
    Access granted in private content area:

    Please contact administrator
    for this information.
    Avatar: Rana
    Rana
    Participant
    March 30, 2023 at 22:13

    Thanks for your quick reply. Sorry for nod sending you all of the screenshots.
    Hereby sending you the screenshots of xstore files with errors
    https://prnt.sc/K3TZQSI-nN9N
    https://prnt.sc/CNH2FvMPHINw
    https://prnt.sc/855CSK0K0Bqt

    Javascript console messages:
    https://prnt.sc/FO6acna8x5zV
    https://prnt.sc/k8kyycIC8SNT

    The access of my search console is granted to 8theme. See screenshot https://prnt.sc/ZgulaPI6eAfo

    Note: From last one year i never minified or combined any javascript.

    Avatar: Rana
    Rana
    Participant
    March 7, 2023 at 20:56

    It took whole day to remove ARRAY one by one from the gtins of all product pages. No, i am not going to give the access right away. Several times i have granted you the access but you team ruined my website, even you guys uploaded the file manager plugin into my website. Yet i did not complained this to Envato customer service. Each time to hide the failure one need the access of my website to teach me a lesson. What is this dear? Please think it about. We are not so bad ppl.
    What i claim here is truth and i stand firmly on this which i claim here, that into my product pages ”Array” is injected into gtin by xstore. Please dont try to blame other plugin for conflicting etc. You know very very wel what i am saying here and the root cause. I just need to know why you are doing these messy things against me?

    Avatar: Rana
    Rana
    Participant
    March 7, 2023 at 11:03

    You mentioned: If GTIN values are not entered, they will not be used.
    But few months ago xstore theme update ”Array” appears into all product’s gtin. See screenshot https://prnt.sc/DXj7n40qbH6X . Why whis?

    Avatar: Rana
    Rana
    Participant
    March 6, 2023 at 21:03

    Taskbar is no more available and also thr was no response. Please can you ask the team to disable default shop page from the breadcrumbs to improve the basic seo..
    ** Also not many ppl are using gtin nr. But into xstore theme this feature is forcefully included without disabling ption. See screenshot https://prnt.sc/hlAytPIGMySA. By adding DISPLAY NONE to hide gtin numbers is the worst way. Please can you guide me to throw this feature out of my website?
    Kind Regards,
    Rana

    Avatar: Rana
    Rana
    Participant
    August 5, 2022 at 17:08

    Url is provided into private content area.
    Waiting for your assiatance

    Please contact administrator
    for this information.
  • 1 2 3 4
    Viewing 30 results - 1 through 30 (of 94 total)
Viewing 30 posts - 1 through 30 (of 94 total)
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.