Forum Replies Created

Viewing 30 posts - 271 through 300 (of 511 total)
  • Avatar: queenb123
    queenb123
    Participant

    Hi Eva,

    I have a backup pf files and database.

    would it be possible to go in and do this for me please as i do not want to mess this up?

    Avatar: queenb123
    queenb123
    Participant

    hi Eva,

    thanks for that – i dont actually want the ssl anymore – the new host is telling me for me to remove ssl completely – i will need to remove it from a line of code withing the theme files – would you happen to know where the code wll be please?

    Avatar: queenb123
    queenb123
    Participant

    Hi Eva,

    Sorry i dont know how the lost pages are affected by ssl certificate – i have moved hosting company and i no longer need the ssl certificate – so the sit should run as new…

    Avatar: queenb123
    queenb123
    Participant

    here are the pages also not working:

    checkout
    https://atahahair.com/checkout/

    my account:
    https://atahahair.com/my-account/

    Avatar: queenb123
    queenb123
    Participant

    Thank you.

    Avatar: queenb123
    queenb123
    Participant

    how long for the update please?

    Avatar: queenb123
    queenb123
    Participant

    Thank you!

    Avatar: queenb123
    queenb123
    Participant

    Sweet thank you so much!

    Avatar: queenb123
    queenb123
    Participant

    Eva,

    how are we getting along with this please – i need to deliver the site today!

    Avatar: queenb123
    queenb123
    Participant

    please see details in private content and please note it will be deleted in the next 24 hours!

    Access only to wp-content folder

    Please, contact administrator
    for this information.
    Avatar: queenb123
    queenb123
    Participant

    thank you.

    Avatar: queenb123
    queenb123
    Participant

    hi apologies – had to reup my files, can you please let me know here what exact code you added for the IE issues please?

    Avatar: queenb123
    queenb123
    Participant

    Anything we can do about IE browswer:

    http://postimg.org/image/6cv8ym0rb/

    Avatar: queenb123
    queenb123
    Participant

    you are a God send thank you!

    Avatar: queenb123
    queenb123
    Participant

    how can i do this wothout deleting the products i have already added?

    if i grant temporary ftp access can you do this and please do not share my ftp access with anyone – i have been hacked times already!

    Avatar: queenb123
    queenb123
    Participant

    cant i just email you the theme-options.php file and you can edit that then send it back to me….would that be ok instead?

    Avatar: queenb123
    queenb123
    Participant

    its a live site now so can only give you wp creds

    please note it will be deleted in 24 hours

    please see private content

    Please, contact administrator
    for this information.
    Avatar: queenb123
    queenb123
    Participant

    hi Eva,

    I stillcant change the from name – it still says from word press, here is what i get from line 1450:

    $headers = “$email “. PHP_EOL;
    $headers .= “Reply-To: $email”. PHP_EOL;
    $headers .= “MIME-Version: 1.0”. PHP_EOL;
    $headers .= “Content-type: text/plain; charset=utf-8”. PHP_EOL;
    $headers .= “Content-Transfer-Encoding: quoted-printable”. PHP_EOL;

    if(wp_mail($reciever_email, $subject, $body, $headers)) {
    $return[‘status’] = ‘success’;
    $return[‘msg’] = __(‘All is well, your email has been sent.’, ETHEME_DOMAIN);
    } else{
    $return[‘status’] = ‘error’;
    $return[‘msg’] = __(‘Error while sending a message!’, ETHEME_DOMAIN);
    }
    $captcha_instance->remove( $_GET[‘captcha-prefix’] );

    what do i change please so i dont see the from name as “wordpress” or is this just the default?

    Avatar: queenb123
    queenb123
    Participant

    ok thanks – what about these problems:

    3. when i send message – from name is woopress – i would like to change this
    4. when i send message – the i would also like to change the subject line

    Avatar: queenb123
    queenb123
    Participant

    Please see private content below and let me know if you need anything else!

    Please, contact administrator
    for this information.
    Avatar: queenb123
    queenb123
    Participant

    is there a way to do this without giving you access to the direct wordpress files as it has the wp-config file and thats is where the database information is stored – ive had a major security breach – now the client has threathened to sue me! I Cant have this – i thought you only need access to the theme files!

    The website you need is http://www.brazilianweave.com NOT http://www.brazilianweave.uk

    Avatar: queenb123
    queenb123
    Participant

    Eva,

    I have had a serious breach within my webspace – i believe someone in your organisation has been hacked all of my websites from my webspace. I have now moved hosts

    Please use this ftp account within 24 hours as i will have it deleted.

    please fix the form – as listed above are the problem:

    1. no thank you messages sent when form compelted
    2. if wrong captcha – no message pops up at the top just like demo
    3. when i send message – from name is woopress – i would like to change this
    4. when i send message – the i would also like to change the subject line

    please make sure all form completion goes to: info@brazilianweave.com

    please let me know when donw.

    Thank you.

    Please, contact administrator
    for this information.
    Avatar: queenb123
    queenb123
    Participant

    NO NO NO!

    NOW THIS IS MESSED UP AND I CANT GET IT BACK

    PLEASE DO NOT MAKE ANY MORE CHANGES THIS IS NOW A LIVE SITE!

    Avatar: queenb123
    queenb123
    Participant

    Please see private content

    Please, contact administrator
    for this information.
    Avatar: queenb123
    queenb123
    Participant

    yes and no – keep getting hacked and i really dont know what to do!

    i still believe some files are missing from when i updated the theme.

    been hacked 4 times today and this is even begore the client knows!

    really dont know what to do.

    Avatar: queenb123
    queenb123
    Participant

    Hi you have updated the theme…any updates for this issue as its still not working for me after update.

    Avatar: queenb123
    queenb123
    Participant

    thanks

    Avatar: queenb123
    queenb123
    Participant

    never mind.

    Avatar: queenb123
    queenb123
    Participant

    Also can i get some help with this – is someone in your company uploading malicious files to my ftp space?

    i notice that this always happenes everytime i give you ftp access!!!

    can you please go in and clean the files?

    you have my ftp access and the infected files are in private content!

    Please, contact administrator
    for this information.
    Avatar: queenb123
    queenb123
    Participant

    ive done that now seems not to even work any further, can u help with this:

    Your theme (WooPress – 8theme WordPress theme) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. You can see which files are affected from the system status page. If in doubt, check with the author of the theme.

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Viewing 30 posts - 271 through 300 (of 511 total)

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