UPDATES - by queenb123 - on WordPress WooCommerce support

This topic has 5 replies, 3 voices, and was last updated 8 years, 2 months ago ago by Eva Kemp

  • Avatar: queenb123
    queenb123
    Participant
    January 29, 2016 at 00:54

    Hi i have updated the theme and apparently there are: 912 files missing – how come?

    after update i get this meaage:

    Your theme (WooPress – 8theme WordPress theme) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. You can see which files are affected from the system status page. If in doubt, check with the author of the theme.

    can you help with both please?

    i am assuming the missing 912 files have something to do with the above message, can you help me fix this please.

    Please, contact administrator
    for this information.
    4 Answers
    Avatar: queenb123
    queenb123
    Participant
    January 29, 2016 at 06:39

    never mind.

    Avatar: stan
    Stan Russell
    Participant
    January 29, 2016 at 08:33

    Hello queenb123,

    is your problem solved?

    Regards,
    Stan Russell.

    Avatar: queenb123
    queenb123
    Participant
    January 29, 2016 at 09:23

    yes and no – keep getting hacked and i really dont know what to do!

    i still believe some files are missing from when i updated the theme.

    been hacked 4 times today and this is even begore the client knows!

    really dont know what to do.

    Avatar: Eva
    Eva Kemp
    Support staff
    January 29, 2016 at 10:25

    Hello,

    You need contact your hosting provider support to investigate the issue. They should check your site files if there are any malicious ones.

    Regards,
    Eva Kemp.

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