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Cant delete items in cart on product pages

This topic has 9 replies, 3 voices, and was last updated 8 years, 2 months ago ago by Jack Richardson

queenb123

Participant

February 7, 2016 at 12:21

Hi,

Cant seem to delete items in cart on product pages?

can you have a look please?

Please, contact administrator
for this information.

#111974 Copied

8 Answers

Eva Kemp

Support staff

February 8, 2016 at 10:02

Hello,

Try to reupload theme files. Delete “woocommerce” folder in the directory wp-content/themes/woopress/ and reupload it from the theme package.

Regards,
Eva Kemp.

#112048 Copied

queenb123

Participant

February 8, 2016 at 10:50

how can i do this wothout deleting the products i have already added?

if i grant temporary ftp access can you do this and please do not share my ftp access with anyone – i have been hacked times already!

#112068 Copied

Eva Kemp

Support staff

February 8, 2016 at 14:28

Hello,

Please note you’ll remove woocommerce folder not in the plugins directory, but in the theme directory wp-content/themes/woopress/ and your products won’t be deleted.
We can reupload the theme for you.
Please provide us with FTP credentials in Private Content.

Regards,
Eva Kemp.

#112132 Copied

queenb123

Participant

February 8, 2016 at 17:58

please see details in private content and please note it will be deleted in the next 24 hours!

Access only to wp-content folder

Please, contact administrator
for this information.

#112156 Copied

queenb123

Participant

February 9, 2016 at 10:37

Eva,

how are we getting along with this please – i need to deliver the site today!

#112224 Copied

Jack Richardson

Support staff

February 9, 2016 at 11:12

Hello,

The reason id you didn’t select Cart, Checkout pages in Woocommerce > Settings > Checkout. I’ve set them. Please clear browser cache and check your site now.

Best regards,
Jack Richardson.

#112231 Copied

queenb123

Participant

February 9, 2016 at 12:30

Sweet thank you so much!

#112262 Copied

Jack Richardson

Support staff

February 9, 2016 at 12:50

Hello,

You’re welcome.

Best regards,
Jack Richardson.

#112268 Copied
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