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Viewing 21 posts - 1 through 21 (of 21 total)
  • Avatar: Paulbrad1
    Paulbrad1
    Participant
    August 13, 2022 at 13:01

    Hi Awais

    Please can you help by logging in and debugging?

    I have updated the theme as well as plugins. The site should be backed up already, but if you can try not fiddle too much where it potentially loses content I’d appreciate it.

    Will you deactivate plugins one by one and test? I’ll have to reactivate them once you’re done so please let me know as we need a good few of them.

    Avatar: Paulbrad1
    Paulbrad1
    Participant
    August 1, 2022 at 09:08

    Thanks very much I appreciate it!

    Avatar: Paulbrad1
    Paulbrad1
    Participant
    July 14, 2022 at 17:06

    Not to worry Rose, it was actually the page layout that was causing the issues sorry about that. I had it on elementor full width and not default layout

    Avatar: Paulbrad1
    Paulbrad1
    Participant
    July 14, 2022 at 17:04

    There are a few, I’ve put them in private area.

    Thank you

    Please contact administrator
    for this information.
    Avatar: Paulbrad1
    Paulbrad1
    Participant
    July 14, 2022 at 12:39

    Hi Rose

    I am sorry for the back and forth, I have done what you said, but still not displaying. Can I perhaps give you my login details and you can check for me please? It’s in private area.

    Please contact administrator
    for this information.
    Avatar: Paulbrad1
    Paulbrad1
    Participant
    July 11, 2022 at 14:03

    When I click into that it doesn’t provide an inherit option.

    Only center, align left, left inline or disable.

    Avatar: Paulbrad1
    Paulbrad1
    Participant
    June 28, 2022 at 14:29

    Will do!

    Avatar: Paulbrad1
    Paulbrad1
    Participant
    June 28, 2022 at 14:24

    Thank you Rose, I appreciate it!

    Avatar: Paulbrad1
    Paulbrad1
    Participant
    June 24, 2022 at 10:39

    Hi there,

    it doesn’t work with the other themes either no so I think I’ll have to get hold of Elementor and WordPress support and see if they can rectify

    Do you agree that is what I need to do? Strange that the shop page and all other pages will load except home page/landing page

    Avatar: Paulbrad1
    Paulbrad1
    Participant
    June 24, 2022 at 09:36

    Hi there

    I have done all you suggested and tried disabling some plugins (last of which was ‘store toolkit for woocommerce’ and now for some reason the landing page doesn’t load at all?

    I also just disabled the editor loader method (which only gave the standard elementor options) and that works. So it is something to do with the Xstore elementor options.

    The store page loads, but not landing page.

    Are you able to help me reload that somehow please?

    Please contact administrator
    for this information.
    Avatar: Paulbrad1
    Paulbrad1
    Participant
    June 18, 2022 at 13:19

    Thank you for your help, I appreciate it

    Avatar: Paulbrad1
    Paulbrad1
    Participant
    June 18, 2022 at 11:08

    Thanks a lot

    I have put the details alongside for you in private area.

    Please contact administrator
    for this information.
    Avatar: Paulbrad1
    Paulbrad1
    Participant
    September 30, 2020 at 18:05

    They’ve updated that so that still isn’t working. Any ideas what else it could be?

    Avatar: Paulbrad1
    Paulbrad1
    Participant
    September 29, 2020 at 16:48

    It was the Nike link

    Please contact administrator
    for this information.
    Avatar: Paulbrad1
    Paulbrad1
    Participant
    June 17, 2020 at 17:52

    Thanks Olga!

    Perfect

    Avatar: Paulbrad1
    Paulbrad1
    Participant
    June 15, 2020 at 09:49

    Hi Rose

    Unfortunately that did not work, any other shortcode I can insert?

    Thanks

    Paul

    Avatar: Paulbrad1
    Paulbrad1
    Participant
    May 28, 2020 at 21:51

    I didn’t but can you check on a different product anywhere within the shop and see if that still works please? Because I tried the quick view on images on homepage and they worked fine too

    Otherwise I’ll clear browser cache

    Avatar: Paulbrad1
    Paulbrad1
    Participant
    May 28, 2020 at 10:37

    Hi Olga

    I tried that, but unfortunately did not work. I deactivated and disabled plugin.

    Possibly something else then?

    Avatar: Paulbrad1
    Paulbrad1
    Participant
    May 14, 2020 at 21:24

    Thank you so much!

    Fixed

    Avatar: Paulbrad1
    Paulbrad1
    Participant
    May 13, 2020 at 20:30

    Thank you Olga I really appreciate your assistance

    Avatar: Paulbrad1
    Paulbrad1
    Participant
    May 6, 2020 at 22:49

    Thanks Olga I’ve added dashboard detail in private area

    Please contact administrator
    for this information.
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Viewing 21 posts - 1 through 21 (of 21 total)

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