Forum Replies Created

Viewing 30 posts - 29,251 through 29,280 (of 30,391 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 20, 2016 at 08:59

    Hello,

    If you choose additional custom block then related products should be displayed below this block. In case you don’t have them, please, provide admin panel access.

    We checked the suggestions that you posted in topic. Some of them will be implemented in one of future theme updates.

    But we are not sure if it’s useful for prefooter. If you plan to use custom footer static block you may compose footer that will include both prefooter and footer and there is no need to choose 2 different static blocks if you can show all the necessary information in one block but using 2 rows layout.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 20, 2016 at 08:56

    Hello,

    Could you provide screenshot and highlight the issue, because I don’t see problem with sorting? Maybe I just don’t understand the problem you are talking about.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 19, 2016 at 15:00

    Hello,

    I see hat you are using old version of XStore theme. Please, update theme to version 2.1. If problem still persists, please, provide also FTP access to your site.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 19, 2016 at 14:56

    Hello,

    I see. Very likely you did not close tag in short product description if you faced this issue. By default our theme does not show except on grid. All the layout after XTRFY MOUSEPAD MEDIUM, NIP LIGHTNING product is broken.

    Check the short products description, please. Make sure that all tags that you use are closed.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 19, 2016 at 14:31

    Hello,

    1) Go to Theme Options > General > Footer > Show footer demo blocks > Off
    2) Go to Appearance > Widgets > add necessary content in Right/Left Copyrights widget area

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 19, 2016 at 14:30

    Hello,

    This is WooCommerce default widget and, unfortunately, there is no any options or even code in our theme to change it.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 19, 2016 at 12:18

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 19, 2016 at 11:04

    Hello,

    1) To fix menu problem try to add the following code in Theme Options > Styling > Custom CSS

    .nav-sublist-dropdown:before {
        top: -60px;
        height: 80px;
    }

    2) To change color of check-box:

    #etheme-popup .checkbox-label label {
        color: #b3b3b3;
    }

    3) You need to use mailchimp shortcode only in your static block http://prntscr.com/cjqpdw

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 19, 2016 at 10:59
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 19, 2016 at 10:25

    Hello,

    Sorry, I’m not sure what do you mean “Bitext”? Could you send me screenshot for better understanding?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 19, 2016 at 10:21

    Hello,

    1), 2) Provide, please, temporary admin panel access. Need to check the backend options for the product and footer.
    3) What strings are still in English?
    4) Go to Theme Options > General > Breadcrumbs > change breadcrumbs image and color.
    5) Add the following code in Theme Options > Styling > Custom CSS
    .onsale {background: #4dea4b;}
    6) To change products you want to show there go to Pages > edit Front page > scroll down to the section with tabs and edit 8theme – Products element http://prntscr.com/cjq8fg there you’ll find many options to sort products.

    How to set products as Featured you can find here http://www.modernmarketingpartners.com/set-featured-products-woocommerce/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 19, 2016 at 10:07

    Hello,

    You need to install Multi-vendor plugin. Latest update includes compatibility with WooCommerce Product Vendors plugin https://woocommerce.com/products/product-vendors/ Here you may check https://www.8theme.com/demo/xstore/jewellery/vendor/bucellati/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 19, 2016 at 09:39

    Hello,

    Unfortunately, there is no such option as New label in our theme. You may only show newest products using “order by” and “order way” options in 8theme – Products VC element.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 19, 2016 at 09:36

    Hello,

    Thank you for using our theme!

    If you want to change slider images go to Dashboard > Revolutions Slider > edit home page slider > edit slides > change bg image http://prntscr.com/cjpq3o

    Detailed information about Revolution Slider settings you can find here https://www.themepunch.com/revslider-doc/slider-revolution-documentation/

    If you want to change breadcrumbs image go to Theme Options > General > Breadcrumbs > http://prntscr.com/cjprj5 You may use different breadcrumbs images for simple pages, just upload Featured image for your page. It does not work for Shop and Blog pages because these pages are special pages. They use breadcrumbs image from Global settings.

    Feel free to ask if you need any other assistance.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 19, 2016 at 09:26

    Hello,

    1) Go to Settings > General > Membership > Anyone can register
    2) Go to WooCommerce > Settings > Account > check Enable Registration on My Account page.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 19, 2016 at 09:24

    Hello,

    If you want to use different sidebars for different pages:

    1) Go to Appearance > Widgets > Custom Sidebar > add custom sidebar https://www.8theme.com/demo/docs/xstore/#theme_settings_45_widgets_amp_custom_widget_areas
    2) Add the necessary widgets
    3) Go to Pages > edit your page > scroll down and Choose custom widget area in 8theme Page options http://prntscr.com/cjplmq

    Shop page has its own sidebar – Shop sidebar. Blog page and Posts – Main sidebar.
    8theme brands don’t have special pages and use Shop sidebar.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 19, 2016 at 09:12

    Thank you very much!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 19, 2016 at 09:11

    Hello,

    Font is blocked. Problem is related to your server settings. Please, contact your hosting provider to fix this issue http://prntscr.com/cjpio1

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 19, 2016 at 09:09

    Hello,

    Yes, if you want to change woocommerce files in child theme you need to copy them in the same directory as they are in the parent theme.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 19, 2016 at 09:07

    Hello,

    Do you use any server cache? I checked your style.css on frontend and it’s old version http://prntscr.com/cjp8hv

    Infinite Scroll settings you can find in Settings > WooCommerce Infinite Scroll.
    To fix add to cart button on mobile add the following code

    @media only screen and (max-width: 480px){
    .carousel-area .product-view-mask .footer-product {
        left: 0;
        right: 0;
    }}

    If you want to change icon use the following code:

    .footer-product .show-quickly:before{
        content: "\f06e";
        font-family: FontAwesome;
        font-size: 20px;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 19, 2016 at 07:56

    Hello,

    Unfortunately, by default WooCommere does not have few shop pages. It has only 1 shop page but could display different categories. So, as workaround, you may create Product category for every location and when users will visit your shop page they will be able to choose necessary category https://www.8theme.com/demo/xstore/wedding/shop/
    Instead of woman, man, accessories you’ll have London, San Francisco, New Orlean, Seattle etc. Every category could have subcategories. WooCommerce Categories widget has such option as “Only show children of the current category” and if you add categories widget into sidebar and enable this option then users will see only subcategories of the current category.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 19, 2016 at 07:42

    Hello,

    Could you provide us admin panel access in Private Content area, we need to check backend of your page.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 16, 2016 at 17:22

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 16, 2016 at 17:22

    Hello,

    As you can see on our demo WC Product Vendors plugin is shown for demo purposes only. This plugin is not included in our theme. http://prntscr.com/cir752
    The same situation with languages and currency switchers.
    If you want to create multilingual and multicurrency site you may use premium WPML plugin or free – Polylang/qTranslate plugins.

    If something goes wrong and after base demo content import you did not get demo menu you may create it manually following our documentation https://www.8theme.com/demo/docs/classico/#menu Or provide admin panel access and I’ll create it for you in no time. To import additional pages go to Theme Options > Import/Export > Dummy Content > scroll down to section Additional Pages import > choose the page and press import.

    To add login/logout buttons go to Appearance > Widgets and add Text widget with the following code in Right Top bar widget area <a href="#">SIGN IN / SIGN UP</a> Instead of # add link to My Account page. To enable registration on My Account page go to WooCommerce > Settings >Account > check “Enable registration on My Account page”.

    Feel free to ask if you need any other help.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 16, 2016 at 16:50

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 16, 2016 at 16:50

    You are welcome!

    We would be very appreciated if you leave your review and 5-stars rating on TF for our theme. Thanks

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 16, 2016 at 16:48

    Hello,

    You may add the following custom code in Theme Options > Styling > Custom CSS:

    .page-heading { padding: 4.5vw 0;}
    @media only screen and (max-width: 480px){
    .global-header-xstore.et-header-not-overlap .page-heading {
        padding-top: 4.5vw;
    }}

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 16, 2016 at 16:40

    Hello,

    Are you sure that you have added all the code that you see on screenshot?
    Please, make sure that you have added custom code in Advanced Settings section > On Pagination End >

    etTheme.loadInView();
    jQuery('.filter-wrap .pagination-cubic').hide();

    In case you did but it does not work provide admin panel and FTP access.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 16, 2016 at 16:37

    Hello,

    1) I see the following code in custom css http://prntscr.com/cimlzg I have changed it to

    @media only screen and (min-width: 1200px){
    .header-xstore .header-logo {
       width: auto;
       padding-right: 30px;
    }
    }

    2) I have added code for the top links in your custom. Check now.
    3) We have checked our test installations/demos and don’t see this issue. Could you update theme to latest version? We also included Infinite Scroll and Ajax pagination feature in version 2.1. Think it will be good feature for your site. Reply back if after update you still have the same problem.

    4) You don’t have Quick View option in this case. As I told you before we could do image as link but in this case Wishlist button won’t be at the top right corner. There is no way to keep Quick View option at the bottom and Wishlist link at the top if you want image with link.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 16, 2016 at 15:30

    Hello,

    I have Installed and activated W3 Total Cache plugin instead of WP Super Cache plugin and I see better GTMetrix results:
    1) before: http://prntscr.com/cipnax https://gtmetrix.com/reports/www.mensroomonline.nl/TXd5OJhA
    2) now: http://prntscr.com/cipo1e https://gtmetrix.com/reports/www.mensroomonline.nl/HVxSmxHf
    3) default 2016 theme without cache http://prnt.sc/cipoc3 https://gtmetrix.com/reports/www.mensroomonline.nl/6N9uRVzI

    But if you check GTMetrix results you’ll see that some moments are related to your server settings. So, contact your server administrator to improve it.
    I have checked empty cart page with default WP theme, without any content and loading time is 5.11s http://prntscr.com/cipwco This is very slow. For example results from our test site with the same required plugins for Classico theme + default theme http://prntscr.com/cipxjc You see the difference.

    Also, update your theme to the latest version because some bugs with cart page were fixed in version 1.7.2.

    Regards

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Viewing 30 posts - 29,251 through 29,280 (of 30,391 total)
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