Hello,

Could you provide us admin panel access in Private Content area, we need to check backend of your page.

Regards

Hello,

As you can see on our demo WC Product Vendors plugin is shown for demo purposes only. This plugin is not included in our theme. http://prntscr.com/cir752
The same situation with languages and currency switchers.
If you want to create multilingual and multicurrency site you may use premium WPML plugin or free – Polylang/qTranslate plugins.

If something goes wrong and after base demo content import you did not get demo menu you may create it manually following our documentation https://www.8theme.com/demo/docs/classico/#menu Or provide admin panel access and I’ll create it for you in no time. To import additional pages go to Theme Options > Import/Export > Dummy Content > scroll down to section Additional Pages import > choose the page and press import.

To add login/logout buttons go to Appearance > Widgets and add Text widget with the following code in Right Top bar widget area <a href="#">SIGN IN / SIGN UP</a> Instead of # add link to My Account page. To enable registration on My Account page go to WooCommerce > Settings >Account > check “Enable registration on My Account page”.

Feel free to ask if you need any other help.

Regards

You are welcome!

We would be very appreciated if you leave your review and 5-stars rating on TF for our theme. Thanks

Regards

Hello,

Are you sure that you have added all the code that you see on screenshot?
Please, make sure that you have added custom code in Advanced Settings section > On Pagination End >

etTheme.loadInView();
jQuery('.filter-wrap .pagination-cubic').hide();

In case you did but it does not work provide admin panel and FTP access.

Regards

Hello,

I have Installed and activated W3 Total Cache plugin instead of WP Super Cache plugin and I see better GTMetrix results:
1) before: http://prntscr.com/cipnax https://gtmetrix.com/reports/www.mensroomonline.nl/TXd5OJhA
2) now: http://prntscr.com/cipo1e https://gtmetrix.com/reports/www.mensroomonline.nl/HVxSmxHf
3) default 2016 theme without cache http://prnt.sc/cipoc3 https://gtmetrix.com/reports/www.mensroomonline.nl/6N9uRVzI

But if you check GTMetrix results you’ll see that some moments are related to your server settings. So, contact your server administrator to improve it.
I have checked empty cart page with default WP theme, without any content and loading time is 5.11s http://prntscr.com/cipwco This is very slow. For example results from our test site with the same required plugins for Classico theme + default theme http://prntscr.com/cipxjc You see the difference.

Also, update your theme to the latest version because some bugs with cart page were fixed in version 1.7.2.

Regards

Hello,

Make some changes in plugin settings http://prntscr.com/ciabqf

Regards

Hello,

Please, update theme to version 2.1. This issue was fixed.
Sorry for inconvenience.

Regards

Hello,

1) Update theme to latest version.
2) Install recommended Infinite Scroll and Ajax Pagination plugin
3) Go to plugin settings and fill in the fields like on screenshot
http://prntscr.com/ciabqf

Regards

Hello, missodessa,

We excluded real images from demo content and replaced them by placeholders because many of our clients had the problems with demo content import because of the large size of import file and server settings. With placeholders it takes seconds to import demo content, with images – minutes or some of users, who had limits in server setting, get the error.

As a rule, our customers have their own images and there is no any problem to replace placeholders by real images. If in your case it is so critical we could help you and replace placeholders by images from our demo. Provide temporary admin panel access, please.

Regards

Hello,

You need to test problem with default theme – Storefront. You don’t need any child theme for this. Just activate theme, go to your checkout and check if you get “invalid address” pops-up. If you get this problem with default theme it means that problem is not related to our theme. If you don’t have any problem with default theme and see the error message with XStore theme only then provide admin panel and FTP access and we’ll check the compatibility of our theme with plugin that you use.

Regards

Hello,

I have installed plugin to test memory usage and did not found result higher than 81M
http://prntscr.com/ci7tse

Global results you can find here http://prntscr.com/ci7yrc

Regards

Hello,

Add the following code with your custom colors:

.item-design-dropdown .nav-sublist-dropdown ul > li > a:hover {
    color: #9b9b9b;
    background-color: #f7f7f7;
}

Regards

Hello,

Just go to Plugins and disable cookies plugin.

Regards

Hello,

Thank you for your suggestion. We’ll took into account.

To add this arrow on your site just add the following code in Theme Options > Styling > Custom CSS

.menu li.menu-item-has-children:before {
    content: "\f107";
    font-family: FontAwesome;
    position: relative;
    top: 9px;
    left: -5px;
    color: #fff;
    font-weight:600;
}

Regards

Hello,

Could you provide admin panel and FTP access, we’ll check what could be the reason of this issue.

Regards