Forum Replies Created

Viewing 30 posts - 29,011 through 29,040 (of 30,391 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 11, 2016 at 12:51

    Hello,

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 11, 2016 at 12:50

    Hello,

    Do you want to change popup bg for single product page?
    Then add the following code in custom CSS or child theme style.css

    .pswp__bg {
        background: #fff;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 11, 2016 at 10:59

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 11, 2016 at 10:55

    Hello,

    I have checked your site and see that you have already imported demo content http://prntscr.com/csfp6o
    What version do you try to import when get that error?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 11, 2016 at 10:32

    Hello,

    Please, provide link to page where we’ll be able to see the problem. Then we’ll send you code to fix it.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 11, 2016 at 10:30

    Hello,

    Add the following code in custom CSS

    .content-product .product-image-wrapper.hover-effect-swap .image-swap {
        top: auto;}

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 11, 2016 at 09:42

    Hello,

    Use Private Content area to post your credentials!
    You are using the following image for the hover http://prntscr.com/cseum9
    But it should be different http://prntscr.com/cseuyt if you want to have image like all the others.
    The same situation with featured image.
    Check now.

    Our theme don’t have options for the PayPal, so you need to check if problem appears with our theme only or with default Storefront theme too. We’ll be able to help you if problem appears with our theme only.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 11, 2016 at 09:26

    Hello,

    You may add the following code in functions.php of child theme and use link to your image in href

    function etheme_size_guide() { ?>
    		<div class="size-guide">
    			<a href="link_to_your_image_here" rel="lightbox"><?php esc_html_e('Sizing guide', 'xstore'); ?></a>
    		</div>
    	<?php
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 11, 2016 at 09:09

    Hello,

    If you use this type of header then use the following code:

    .header-standard .ico-design-1 .cart-bag {background-color: red !important;}
    .header .cart-bag:before, .header-standard .cart-bag, .header .cart-bag {border-color: red !important;}
    .header.navbar-header .shopping-container.ico-design-1.ico-bg-no .badge-number {color: red !important;}

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 11, 2016 at 08:06

    Hello,

    1) To change the position of my account link you need to edit theme files. What file you need to edit depends on type of header that you use.
    2) Provide me link to your site and temporary admin panel access and I’ll check why it does not work for you.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 11, 2016 at 08:03

    Hello,

    Have you sorted out? Because I checked your site and see popup http://prntscr.com/csdwl0
    The only problem moment I see is style. To get styles as on our demo use et-mailchimp class http://prntscr.com/csdx64

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 11, 2016 at 07:37

    Hello,

    To change selection add the following code in Theme Options > Styling > Custom CSS

    ::selection {
        background: your_color;
    }

    2. If you want to use default WooCommerce shipping you may create different shipping classes for these 3 positions and use them for every product https://docs.woocommerce.com/document/product-shipping-classes/
    Or you may install the additional plugin, https://woocommerce.com/products/table-rate-shipping/ for example. It has the option to add rules based on Weight, Number of items etc.

    Shipping is WooCommerce plugin option and is not related to our theme.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 11, 2016 at 07:30

    Hello,

    Great. I’m glad that you sorted out.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 10, 2016 at 15:05

    Hello,

    Unfortunately, compatibility with this plugin requires a lot of changes in our theme files.
    We are sorry but such customization is not included in our basic support.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 10, 2016 at 14:59

    Hello,

    Could you, please, provide me temporary admin panel access? I need to check your settings to find out what could be the reason of your issue.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 10, 2016 at 14:57

    Hello,

    I’m glad that you sorted out. Feel free to contact us if you need any help.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 10, 2016 at 14:56

    Hello,

    Yes.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 10, 2016 at 14:55

    You are welcome.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 10, 2016 at 13:28

    Hello,

    Provide, please, temporary admin panel and FTP access. We’ll check the problem.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 10, 2016 at 13:27

    Yes. We have already sent the new update to TF reviewers.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 10, 2016 at 13:25

    Hello,

    You are welcome. Sorry for inconvenience.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 10, 2016 at 13:24

    Hello,

    Our demo shows demo content only. If you want to add currency switcher you should install the additional plugin, https://wordpress.org/plugins/woocommerce-currency-switcher/ for example.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 10, 2016 at 13:01

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 10, 2016 at 13:00

    Hello,

    These 2 links – are default links and you can’t change their url. You can only enable/disable them (Newsletter in Theme Options > E-commerce > Promo Popup, My account in Theme Options > General > Header Settings > Enable Sign In link ).
    If you want to add different links you may disable these links and add text widget with your new links into Right top bar widget area.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 10, 2016 at 12:54

    Hello,

    Option to use custom menu for my account drop-down will be available in next theme update. At present it shows default WooCommerce menu from My Account page.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 10, 2016 at 12:48

    Hello,

    We have fixed the problem in your child theme. Check, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 10, 2016 at 12:25

    Hello,

    Can you downgrade PHP version to 5.6 ? Import option is not compatible with PHP7. We plan to add compatibility in next update.

    Also, I see that Revolution slider also displays Fatal Error once I try to activate it. I suppose it caused by the same reason.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 10, 2016 at 12:09

    Hello,

    Use this code in Custom CSS to change the color
    .onsale, .product-images .sale-value {background: your_color;}

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 10, 2016 at 12:06

    Hello,

    3. Fixed.

    11. You can try to do this using woocommerce hooks in child theme functions.php, for example
    add_action( 'woocommerce_before_shop_loop', 'woocommerce_result_count', 20 );

    12. There is no such option now but we’ll add this in our next update.

    13. You can do this using translation files https://www.8theme.com/demo/docs/xstore/#translation_101_nbspbase_theme_translation and just translate this string to “Search…”

    14. Yes, because there is no place to show all that content for such resolution. It will look in the following way http://prntscr.com/cs0h5l If this is ok for you I can send you CSS code to show top bar.

    15. Could you provide me screenshot of the problem? Not sure if I understand you.

    16. Try this hook woocommerce_before_shop_loop_item_title instead of woocommerce_shop_loop_item_title

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 10, 2016 at 10:54

    Hello,

    Provide, please, temporary admin panel and FTP access to your site. We’ll check what classes are missing and will try to add compatibility with this additional plugin.

    Regards

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    Viewing 29,040 results - 29,011 through 29,040 (of 30,391 total)
Viewing 30 posts - 29,011 through 29,040 (of 30,391 total)
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