Forum Replies Created

Viewing 30 posts - 28,591 through 28,620 (of 30,337 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 5, 2016 at 08:55

    Hello,

    Default speed is 9000 ms. If you want to make it faster set 3000ms for example.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 5, 2016 at 08:55

    Hello,

    Default speed is 9000 ms. If you want to make it faster set 3000ms for example.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 5, 2016 at 08:53

    Hello,

    I see that you are using cache and minify option. Try to disable cache plugin and check if it helps. Minify option may cause such problem. If it does not help, provide temporary admin panel and FTP access to your site.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 5, 2016 at 08:45

    Hello,

    Full height option is enabled for your row http://prntscr.com/d3b5zj Edit row settings and disable full height.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 4, 2016 at 15:21

    Hello,

    Go to Theme Options > E-Commerce > Single Product > Custom Tab.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 4, 2016 at 15:19

    Hello,

    I see js error in console http://prntscr.com/d30h8b
    It caused problem. Can’t tell you what it the reason of this issue without admin panel and FTP access.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 4, 2016 at 15:16

    Hello,

    I see. Then it should be the following settings:
    1) http://prnt.sc/d30e63
    2) And custom styles http://prntscr.com/d30fz4

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 4, 2016 at 15:08

    Hello,

    It depends on product type. Variable products don’t have Ajax add to cart. Only simple products use Ajax add to cart.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 4, 2016 at 15:05

    Hello,

    What strings are without translation? Have you already translated our theme?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 4, 2016 at 15:03

    Hello,

    Yes, go to Theme Options > E-Commerce > Promo Popup http://prntscr.com/d30a5t

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 4, 2016 at 15:00

    Hello,

    If you want to disable enlarge option go to Theme Options > E-Commerce > Single Product > Lightbox for product images > Off. Unfortunately we don’t have such option for every single product.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 4, 2016 at 14:25

    Hello, @donlane,

    You did not exclude scripts from Autoptimize http://prntscr.com/d2zslh
    I have added correct file. Check now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 4, 2016 at 14:13

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 4, 2016 at 09:27

    Hello,

    I checked your site and don’t see issue. According to slider documentation https://www.themepunch.com/revslider-doc/video-layers/

    “Loop – Slide does not stop:
    Video will loop endlessly until the slide’s delay is reached. For example, if your slide’s are normally meant to be shown for 10 seconds, but your video’s length is only 5 seconds, the video will play twice before the slide actually changes.”

    And it works on your site.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 4, 2016 at 08:46

    Hello,

    I have checked the WooCommerce settings and see that you use small width/height for the catalog images http://prntscr.com/d2w8v2 But if you want to have 950×630 you should use it there.

    Also, some of your images (I’m talking about source images) don’t have even 794px width (recommended min-width for 2 columns layout) and are stretched, that’s why I have added the following code in Theme Options > Styling > custom CSS to avoid it

    .content-product .product-content-image img {
        min-width: 1px;
        width: auto !important;
    }

    Regards

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 4, 2016 at 08:19

    Hello,

    The full path is /wp-content/themes/xstore/woocommerce/checkout
    I have replaced the file.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 4, 2016 at 08:16

    Hello,

    You need to generate Twitter application keys http://www.slideshare.net/Tweetganic/generate-twitter-applications and use them.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 4, 2016 at 08:11

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 4, 2016 at 08:11

    Hello,

    I’m glad that you sorted out. Feel free to ask if you need any other help.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 4, 2016 at 08:10

    Hello,

    I have checked your site and, first of all, I would recommend you to optimize images and solve the server side http://prntscr.com/d2w37u http://prntscr.com/d2w3ok
    Check what slide request “not found” image http://prntscr.com/d2w5cv

    Also, install cache plugin and plugin for optimization of your site, read more here https://www.8theme.com/topic/fixing-pagespeed-issues-once-and-for-all-could-apply-to-all-8themes-themes/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 4, 2016 at 07:51

    Hello,

    You are welcome! I’m glad that you like our theme and service. It’s very important for our team!
    Our head office based in UK, also have data centers in other countries.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 4, 2016 at 07:48

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 3, 2016 at 16:06

    Hello,

    Go to Plugins > and deactivate YITH Wishlist plugin.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 3, 2016 at 16:06

    Hello,

    Provide me temporary WP admin panel access to your site, please. And to your account on our site.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 3, 2016 at 16:04

    Hi, @rflorencio

    The questions I had asked on the previous message and two more questions:

    1. Go to WooCommerce > Settings > Checkout > choose terms and conditions page. Then this checkbox will appear

    2. Go to WooCommerce > Settings > Shipping http://prntscr.com/d2ls2x

    3. This is not related to our theme. As I know there is no such options in WooCommerce. But I would recommend to check WooCommerce documentation https://docs.woocommerce.com/documentation/plugins/woocommerce/getting-started/shipping/ and ask WooCommerce support about it.

    4. Provide link to your site. We don’t have such issue, so need to check your site.

    5. Add the following code in Theme Options > Styling > Custom CSS

    input[type="text"], input[type="number"], input[type="email"], input[type="search"], input[type="password"], input[type="tel"], textarea, textarea.form-control {
        border: 1px solid #000;
    }

    6. Go to Theme Options > E-Commerce > Product Page Layout > Products per page > add -1

    7. Go to Theme Options > General > Breadcrumbs > change title font.

    8. There is no such option in our theme. You may look for additional plugin for WooCommerce to add such option.

    9. Use special plugin, for example WooCommerce EU VAT Number.

    10. Unfortunately, there is no area before Newsletter link. You can add links only after Sing In link. Go to Appearance > Widgets > Right Top bar widget area. There you’ll be able to change the social icons links.

    11. You can choose the links from the list in Socials widget.
    12. You can do this only by additional customization (xstore/headers/center.php). Use child theme if you plan to change layout of the header.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 3, 2016 at 15:33

    Hello,

    There is no sidebar for these post types. To add sidebar for your project you can use widgetized sidebar element in content.
    If you want to have sidebar for portfolio and projects like you have for the posts you need additional customization (files portfolio.php, single-etheme_portfolio.php). Use child theme if you plan to add changes.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 3, 2016 at 15:29

    Hello, @Labfee5,

    1) Go to Theme Options > General > Footer > disable demo content
    2) Then go to Appearance > Widgets and check if footer and prefooter areas are empty.
    Reply back and provide temporary admin panel access if issue still persists.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 3, 2016 at 15:21

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 3, 2016 at 14:57

    Hello,

    Correct size for your images will be:
    Catalog images: 190×286 Hard Crop – off
    Single Product: 555×834 Hard Crop – off
    Product Thumbnail: 190×286 Hard Crop – off
    Set these settings, after that install Regenerate thumbnails plugin and go to Tools > Regenerate thumbnails > regenerate all.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 3, 2016 at 14:27

    Hello,

    To disable products hover for all the products go to Theme options > E-Commerce > Product Page Layout >
    Image hover effect and Buttons hover.

    In case you want to disable this effect for home page only edit your page and Products element http://prntscr.com/d2kpfi

    Regards

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    Viewing 28,620 results - 28,591 through 28,620 (of 30,337 total)
Viewing 30 posts - 28,591 through 28,620 (of 30,337 total)
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