Hello,
We need WP Dashboard access to the site to check the issue in more detail.
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Hello,
We need WP Dashboard access to the site to check the issue in more detail.
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Hello,
Elementor plugin does not support that editing. It’s not related to the theme but to the Elementor plugin.
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Hello,
Are you talking about product short description https://prnt.sc/26c5f8u , right? Not about Product category description https://prnt.sc/26c5fqy ?
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Hello,
Sorry but the XStore theme is not included in our subscription, it’s mentioned on our site https://prnt.sc/26c5dxi
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Hello,
Provide us with WP Dashboard access to your site to check the breadcrumbs settings you use.
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Hello,
Provide us with link to that product, please, and temporary WP Dashboard access to check.
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Hello,
What device do you use that displays “true” instead of the arrow? Because search is ok for me https://prnt.sc/26c5b8b
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Hello,
You are welcome.
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Hello,
I made the logo element from 2 columns to 3 columns width https://prnt.sc/26c54hl and logo does not look blurred https://prnt.sc/26c54r0
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Hello,
Fixed. Check now, please.
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Hello,
1) Do you want to change the width of this column https://prnt.sc/26c5032
2) Are you talking about underline? In custom CSS https://prnt.sc/26c5171
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Hello,
1) You can choose the single product layout in Theme Options > WooCommerce > Single product page > Single product layout > https://prnt.sc/26c4xw9 if you want to change the layout for some products only, not globally you can use single product settings while editing the product https://prnt.sc/26c4y9j
2) There is no special option for this if you use a built-in layout. It’s possible by additional CSS customization (Theme Options > Custom CSS)
.product_meta {
display: none;
}
3) You can manage the position of the upsell products from Single product settings https://prnt.sc/26c4z7h Also, you can add some content to the sidebar from Appearance > Widgets > Single product sidebar.
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Hello,
1) You can change the site image from Theme Options > Styling https://prnt.sc/26c4ur9
And home page image from Pages > edit page > 8theme options > Custom background image https://prnt.sc/26c4v88
2) Go to Theme Options > WooCommerce > Single product > Share > change the title https://prnt.sc/26c4vhd
3) Go to Theme Options > Blog > Blog Layout > Excerpt Length (Words) & Excerpt Length For Posts Sliders https://prnt.sc/26c4w5f
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Hello,
Sorry, but we don’t have option to change the order of the loading of the page content.
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Hello,
1) Primary category displays only on the shop page, it does not affect the product breadcrumbs because we use the default WooCommerce function to display breadcrumbs.
2) If you use sticky sections in the single product builder then the script calculates the height of the sections. So, after browser resize you need to refresh the page to allow the script to recalculate the height. It won’t work ok without page refresh.
3) I passed problem to our developers. I’ll inform you once they fix the issue.
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Hello,
You are welcome.
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Hello,
Take our apologies for the delay in answering.
We have tested your site https://tools.pingdom.com/#5f9129bed6000000 and Performance grade is not bad https://prnt.sc/26c4j8v
https://tools.pingdom.com/#5f912b5a90c00000
https://prnt.sc/26c4lwi
Anyway, if you are not satisfied with the theme speed we are able to give you refund https://themeforest.net/refund_requests/new
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Hello,
Theme and plugin updated.
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Hello,
If you use a third-party plugin and the button of the third-party plugin does not appear that then you need to contact the plugin author to get help with that. Do you have the mentioned issue with the Storefront theme activated?
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Hello,
Add the below code to Theme Options > Custom CSS
.product-view-default .footer-product {
z-index: auto;
}
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Hello,
Could you, please, provide us with WP Dashbaord access to your site? We’ll check and help you to add that information to your mobile menu area.
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Hello,
It comes from the third-party plugin https://prnt.sc/26c31z4 If that plugin does not have option to disable it at all then add the below code to Theme Options > Custom CSS
.product-information #wcpay-payment-request-button-separator {
display: none !important;
}
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Hello,
Don’t create and use logo with an odd width like you have at this moment (331px), use only even size 330 or 332px for example.
So, create a logo 332px width and upload it. Check it after that.
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Hello,
I think you need to contact the WPML plugin support in this case.
Do you have the same error when the Storefront theme (default WooCommerce theme) is enabled?
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Hello,
Here is what I see on the home page https://prnt.sc/26c2yjs
So, don’t understand what’s wrong there.
Make sure that you clear plugin cache and browser cache https://chrome.google.com/webstore/detail/clear-cache/cppjkneekbjaeellbfkmgnhonkkjfpdn
after changes you did.
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Hello,
Did you make changes directly in the parent theme files (wp-content/themes/xstore) that you are afraid to lose them?
Because I have updated theme (and renamed the old version in case you have any changed files there) and don’t see any problems with styles on your site.
If everything is ok you can remove the old version of theme.
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Hello,
If your Instagram account is Business type of account then you need to generate the Business type of token and use FB credentials to generate that, it’s ok. Instagram business is part of the FB.
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Hello,
Issue comes from Checkout Field Editor for WooCommerce plugin. So, translate that https://prnt.sc/26c2nqr
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Hello,
We have reset it and you can still use it.
But keep in mind for future references: you can use 1 license for 1 project (dev and production sites) according to ThemeForest license policy https://themeforest.net/licenses/standard
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