Let me know when you decide to update theme and to avoid any problems I’ll do this for you.
Regards
Olga Barlow
Participant
November 29, 2016 at 18:38
Hello,
Could you, please, increase PHP max input vars to 5000 or 8000 http://prntscr.com/ddagay ? I have reached the limit and can’t save the settings for the next menu items to create all the examples.
Regards
Olga Barlow
Participant
November 29, 2016 at 17:23
Hello,
Thank you for the access you provided. We’ll inform you once find the reason and fix for the issue.
Regards
Olga Barlow
Participant
November 28, 2016 at 17:34
Hello,
Ok, don’t know what was the reason of your issue. I just re-uploaded theme and now everything is fine or not?
@media only screen and (min-width: 992px){
.header-wrapper.header-standard header .container-wrapper {
padding-top: 3em;
padding-bottom: 3em;
}}
3) To change the menu paddings .navigation-wrapper .menu-inner {padding: .8em 0;}
4) To remove lines you need to go to Theme Options > General > Header Settings > Header HTML and remove borders from the custom code you have there.
Regards
Olga Barlow
Participant
November 28, 2016 at 15:49
Hello,
You need to check if you have speed issues with our theme only or even with default WP theme, that’s why go to Appearance > Themes and enable default WP theme and check the speed of your site.
Regards
Olga Barlow
Participant
November 28, 2016 at 15:44
Hello,
It’s related to your logo height. Add the following code in Theme Options > Styling > Custom CSS to fix the issue
1) http://prntscr.com/dcopfs – we don’t have translation for the admin panel but we plan to add it in next theme update.
2) LATEST PRODUCTS http://prntscr.com/dcogxf etc – go to Appearance > Widgets > Find custom widget areas and change the titles for your widgets
3) QUANTITY http://prntscr.com/dcohcc – check if you have translated this word in translation file.
4) ACCESSORIES, BEST TREND, FASHION, NEW http://prntscr.com/dcohsj – these are product tags, go to Products > tags and change them or delete.
Regards
Olga Barlow
Participant
November 28, 2016 at 15:06
Hello, @danganhtu7891,
You can use 1 license per 1 domain. Please, contact us in our support chat and provide us license for every domain where you use your theme, then we’ll be able to help you.
Regards
Olga Barlow
Participant
November 28, 2016 at 14:15
Hello,
I faced only once when our customer used Custom Product Designer plugin but unfortunately can’t tell you which one because did not draw attention.
We did not test our theme with such plugins.
Regards
Olga Barlow
Participant
November 28, 2016 at 13:57
Hello,
Could you please, describe me in details what have you lost: Theme Options or changes in files or widgets? Did you change the name of theme folder?
Regards
Olga Barlow
Participant
November 28, 2016 at 13:25
Thank you for your understanding!
Feel free to contact us if you need any help with our theme, would be glad to help you.
Regards
Olga Barlow
Participant
November 28, 2016 at 13:24
Hello,
Could you, please, provide me link to page where I’ll be able to check the problem?
Regards
Olga Barlow
Participant
November 28, 2016 at 13:18
Hello,
But you told me that you deleted files http://prntscr.com/dcqr61
Maybe you did not copy all the necessary files during theme installation. Anyway, I have re-uploaded source theme files and problem disappeared, right? Do you have any other questions or need any other help?
Regards
Olga Barlow
Participant
November 28, 2016 at 13:15
Hello,
Take my apologies, you misapprehend my words, I just repeated my message. Version 3.1 should be available tomorrow.
Regards
Olga Barlow
Participant
November 28, 2016 at 12:09
Hello,
Unfortunately, WP does not support import of custom options that we have in menu. I can help you to create menu with the same structure if you provide me admin panel details.
Regards
Olga Barlow
Participant
November 28, 2016 at 09:36
Hello,
Add the following code in Theme Options > Styling > Custom CSS
I have uploaded source files of our theme and problem disappeared. Very likely that you tried to change theme files and deleted necessary files. Please, use child theme if you want to do any changes in template files!
Regards
Olga Barlow
Participant
November 25, 2016 at 09:52
Hello,
All the changes you want is additional customization and this is paid service as a rule. But today is Black Friday and we’ll do this for you for free as a present.
Provide me WP admin panel and FTP access, please.
To add Product Categories into filters area go to Appearance > Widgets > drag and drop WooCommerce Categories widget into Filters widget area.
Regards
Olga Barlow
Participant
November 25, 2016 at 09:24
Hello,
Take our apologies. We have corrected our description of this feature to avoid misunderstanding in future. Many of our users asked us to add compatibility with WooCommerce Product Vendors plugin that’s why we did that and added this information to the features list.
We are deeply sorry for inconvenience.
Regards
Olga Barlow
Participant
November 25, 2016 at 09:19
Hello,
Hook is woocommerce_cart_actions and version 3.0 includes it.
There is no such option in our theme. But if you provide me link to your site I’ll be able to check if it can be done using custom CSS. I need to see what single product page layout you use.
Regards
Olga Barlow
Participant
November 25, 2016 at 09:06
Hello,
As I have told you before after version 3.0. The new version 3.1 will include this option but don’t forget to update not just a theme but XStore Core plugin, because these options are plugin functions.
Regards
Olga Barlow
Participant
November 25, 2016 at 08:55
Hello,
Could be, sometimes if custom styles don’t override our default you need to add “!important”.
Regards
Olga Barlow
Participant
November 24, 2016 at 19:44
Hello,
Provide us FTP access to your site in Private Content area and confirm that we can update your theme.
Please, do the backup of your files before reply.
