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Viewing 30 posts - 2,791 through 2,820 (of 30,391 total)

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Olga Barlow

Participant

January 11, 2022 at 20:32

Hello,

Go to Theme Options > WooCommerce > Single product > Single product layout > disable Ajax add to cart option. Check the adding to cart after that. Let us know about the results.

Regards

#314270 Copied In reply to: Xstore theme conflict with woocommerce product bundle plugin

Olga Barlow

Participant

January 11, 2022 at 20:32

Hello,

Go to Theme Options > WooCommerce > Single product > Single product layout > disable Ajax add to cart option. Check the adding to cart after that. Let us know about the results.

Regards

#314271 Copied In reply to: Xstore theme conflict with woocommerce product bundle plugin

Olga Barlow

Participant

January 11, 2022 at 20:00

Hello,

Even if you don’t show the wishlist button on loop plugin calls scripts and styles there and on all the other pages. You can enable any other default WP theme and check. So, displaying of the wishlist button on the loop changes nothing. We could provide you custom CSS or edit PHP files to hide that if you want but it won’t disable YITH Wishlist files.

Regards

#314268 Copied In reply to: Can’t disable Yith Wishlist 3.4.0 on loop

Olga Barlow

Participant

January 11, 2022 at 19:57

Hello,

Take our apologies that you feel this way.

You have made an inconvenient support page, where you are not giving easy access to support services, you have to make sure that people should not be able to contact you.

What exactly is hard to use for you on the support forum? If you need to submit the request you just log in and press submit button in the right sidebar to open the ticket. Also, you can search for a similar problem using search by the forum. Also, we have a contact page and author contact form on ThemeForest. So, we are ready to request in a few ways.
Did you face any error while creating topic? Explain in more detail, please.

I have used the Kids demo and it isn’t built professionally, you have used the Post category section in all category sections

Are you talking about All departments element https://prnt.sc/26cjgxd ?
You can use menu with the product categories there with no problem, just follow the WooCommerce documentation to find out how to add the product categories instead of the default Post categories to your menuhttps://woocommerce.com/document/docs-menus/#section-6

Our Categories section is not a built-in WordPress categories principle, and you have used a page to show categories section

We have created Product categories Elementor element to allow people to show the product categories on the different pages if they want. In case you want to show the product categories on the shop page you can enable it WooCommerce Customizer area. Our theme supports that.
What do you mean by “is not a built-in WordPress categories principle”? Explain in more detail, please.

I have tried to use the category slider and it’s not working, sometimes it appears correctly then it starts sliding the featured products section also if you push the slide.

Do you want to show the grid of the product categories or just products from the specific category? If you want to show the products list from the specific category then use 8theme Products Elementor element and choose the category in the element settings https://prnt.sc/26cjk1a

Header sticky is active but not showing up

I see JS error in console and this is the reason of the problem. Provide us with WP Dashboard access to your site to fix that or update theme to version 8.0.12 and XStore Core plugin to version 4.0.12. This issue was fixed in that update. It should be released within the next 24 hours.

Regards

#314267 Copied In reply to: Problem on Ctegory Slider, featured products,products, everywhere

Olga Barlow

Participant

January 11, 2022 at 19:38

Hello,

What about link to product with the mentioned issue?
Because I don’t see problem for this products https://paddleandsurf.co.uk/product/gul-mens-response-3-2mm-flatlock-steamer-wetsuit-black-red/ for example https://prnt.sc/26cjf7d

Regards

#314266 Copied In reply to: Font style on new page different from theme font

Olga Barlow

Participant

January 11, 2022 at 19:37

Hello,

I have enabled JS combine option and disabled Delay JavaScript execution. You can enable Delay JavaScript execution but if you want to use Load JavaScript deferred option you need to keep JS combine option enabled. In other case it may cause a problem.

Regards

#314265 Copied In reply to: in single product page the quanity button is not working pls check

Olga Barlow

Participant

January 11, 2022 at 19:20

Hello,

Provide us with FTP access to your site. We’ll check the Continue reading link appearance.
You need to use additional plugin to add credit card payment method. Use Stripe for example.
If you just want to add the image to that area you can use WooCommerce hook https://www.businessbloomer.com/woocommerce-visual-hook-guide-checkout-page/ for example woocommerce_review_order_before_submit and add anything you need there using your child theme.

Regards

#314263 Copied In reply to: background images on home page and single product area

Olga Barlow

Participant

January 11, 2022 at 17:46

Hello,

Does that plugin have the search widget or search form shortcode with the live search? In this case, you’ll be able to replace our search element with the plugin shortcode using the HTML block element.

Regards

#314256 Copied In reply to: How to search using product tags within the live search

Olga Barlow

Participant

January 11, 2022 at 17:07

Hello,

Did you disable plugin, clear cache and then issue appeared again? Or you just disabled plugin and did not clear cache after that?

Regards

#314252 Copied In reply to: Off canvas login/register & cache issue

Olga Barlow

Participant

January 11, 2022 at 16:54

Hello,

We are not able to reproduce the issue even if we switched to the Chinese language.
Chrome – https://gyazo.com/9a576f156e4e698350ed4d1255c61c73
FF – https://gyazo.com/5ba955997a313bf69934819619510ac9
Could you, please, provide us with the video of the problem and inspect the element code using Chrome or FF dev tools to find out what exactly displays True there?

Regards

#314251 Copied In reply to: The search result is showing “True” behind the search results

Olga Barlow

Participant

January 11, 2022 at 16:22

Hello,

Check now, please.

Regards

#314247 Copied In reply to: Custom Product Fields Not Displaying or Working

Olga Barlow

Participant

January 11, 2022 at 16:20

Hello,

Could you, please, disable Protect WP-Admin plugin and then reply back once you get a login issue with the cache and disabled plugin to allow us to check?

Regards

#314246 Copied In reply to: Off canvas login/register & cache issue

Olga Barlow

Participant

January 11, 2022 at 16:02

Hello,

Take our apologies for the delay in answering.
We have added custom code to your child theme functions.php. Check now, please.

Regards

#314242 Copied In reply to: How to show WooCommerce Page Names in Breadcrumbs Area

Olga Barlow

Participant

January 11, 2022 at 14:05

Hello,

Take our apologies if you faced any inconvenience using our theme.
Could you, please, provide us with WP Dashboard access and tell us if you try to install Elementor or WPBakery version?

Regards

#314226 Copied In reply to: i cant import demo package please helpme

Olga Barlow

Participant

January 11, 2022 at 13:31

Hello,

Why did not you use child theme for additional customization?
Never change files of the parent theme. Use child theme for these purposes.
Anyway, even if I enable parent theme I don’t see any Account icon in your header, single product displays fatal error https://prnt.sc/26cfsdt So, old theme is not good for you. Do you have backup of you site before the update? Could you, please, create a staging site and restore backup there to understand changes you made in the parent theme and move them to the child theme of your production site?

Regards

#314225 Copied In reply to: About The Updating Issue | The Product Page Has Errors

Olga Barlow

Participant

January 11, 2022 at 13:20

Hello,

1) Use optimized images. I have optimized few images from your site https://prnt.sc/26cflqa As you can see you can save up to 80%.

2) I installed the cache plugin and enabled JS, CSS optimization.

Check the score of your site now https://gtmetrix.com/reports/mejulia.com/zLuh0hTJ/
It’s B 82/95 https://prnt.sc/26cfmyj

Regards

#314223 Copied In reply to: ” How to let my template be fast as described “

Olga Barlow

Participant

January 11, 2022 at 12:56

Hello,

If the Wishlist plugin is enabled our theme displays a wishlist button for the product card on hover, it does not depend on the plugin option. Besides YITH Wishlist plugin calls their scripts and styles for all pages, no matter in the option is enabled for the loop or not. So, we can do nothing with that, unfortunately.

Regards

#314219 Copied In reply to: Can’t disable Yith Wishlist 3.4.0 on loop

Olga Barlow

Participant

January 11, 2022 at 12:47

Hello,

To fix mobile appearance keep Separate cache files for mobile devices option enabled https://prnt.sc/26cfaum

Read this post about WPRocket https://github.com/wp-media/wp-rocket/issues/4505
Also, try to disable Optimize CSS delivery option and check if you still have the previous requests.

Regards

#314217 Copied In reply to: Yes I did everything but ??? ….. ..

Olga Barlow

Participant

January 11, 2022 at 12:40

Hello,

I checked your site and don’t see the mentioned issue https://recordit.co/pgzmJBLaZW

Regards

#314215 Copied In reply to: Double footer when I am not logged in the back end

Olga Barlow

Participant

January 11, 2022 at 12:36

Hello,

Custom code in your child theme style.css is ok.
We suggested to you everything we could to avoid layout shifts. We don’t have more tips.

Regards

#314214 Copied In reply to: pls visit my site and tell me how to eliminate this layout shift

Olga Barlow

Participant

January 11, 2022 at 12:25

Hello,

I get B while testing https://prnt.sc/26cf1zw
https://gtmetrix.com/reports/everydayorganics.pk/NfpK4jn6/

Regards

#314210 Copied In reply to: in single product page the quanity button is not working pls check

Olga Barlow

Participant

January 11, 2022 at 12:18

Hello,

Our developers can do nothing with the Revolution slider loading. Sorry.

Regards

#314209 Copied In reply to: pls tell me how to change sequence when site is loaded
Olga Barlow

Participant

January 11, 2022 at 12:05
Hello,

1) Add the below code to child theme functions.php

add_filter('woocommerce_breadcrumb_main_term', function($term, $terms) { global $post; $cat = etheme_get_custom_field('primary_category'); if(!empty($cat) && $cat != 'auto') { return get_term_by( 'slug', $cat, 'product_cat' ); } return $term; }, 10, 2);

2) Because we use a built-in layout https://prnt.sc/26cevnt instead of the single product builder and it works a little bit differently. In simple words, the built-in layout has only 1 sticky section and uses the different JS library, single product builder has the option to set multiple sticky columns with multiple sticky parent columns, and it does not support browser resize. So, if the built-in layout is suitable for you then you can use that instead of the single product builder. Let me know about this.

Regards
#314207 Copied In reply to: Single product page not functioning properly
Olga Barlow

Participant

January 10, 2022 at 19:19

Hello,

Yes, I have changed the WPRocket settings. Score result is A https://gtmetrix.com/reports/everydayorganics.pk/GQm9QCZU/

Regards

#314168 Copied In reply to: in single product page the quanity button is not working pls check

Olga Barlow

Participant

January 10, 2022 at 19:15

Hello,

Check now https://gtmetrix.com/reports/everydayorganics.pk/LpTqNQT8/

Regards

#314166 Copied In reply to: pls visit my site and tell me how to eliminate this layout shift

Olga Barlow

Participant

January 10, 2022 at 19:09

Hello,

If you enable Load JavaScript deferred then Combine JavaScript files option also should be enabled https://prnt.sc/26c5uay In other case you may face issues with the scripts. Check Q-ty now.

Regards

#314163 Copied In reply to: in single product page the quanity button is not working pls check

Olga Barlow

Participant

January 10, 2022 at 19:06

Hello,

Our theme does not have such apps. So, don’t have tips about this, sorry.
You may look for the third-party plugins maybe if it suits your needs https://wordpress.org/plugins/appmaker-woocommerce-mobile-app-manager/

Regards

#314162 Copied In reply to: IOS and Android APP

Olga Barlow

Participant

January 10, 2022 at 19:02

Hello,

I would like to help you but don’t have suggestions, unfortunately.

Regards

#314161 Copied In reply to: pls tell me how to change sequence when site is loaded
Olga Barlow

Participant

January 10, 2022 at 18:45
Hello,

You changed not the image but the slider layout type to full-width. So, the height of the slider changes depending of the device with and that code is not very suitable in this case. You may try to replace

.vc_row.wpb_row.et-custom-height { min-height: 436px; }

with

.vc_row.wpb_row.et-custom-height { min-height: 50vw; }

And

.et-custom-height { min-height: 200px; }

with

.et-custom-height { min-height: 312px; }

But not sure if it helps a lot.

Regards
#314157 Copied In reply to: pls visit my site and tell me how to eliminate this layout shift
Olga Barlow

Participant

January 10, 2022 at 18:40

Hello,

You can test that using Chrome dev tools https://prnt.sc/26c5lg8 https://prnt.sc/26c5ln8
It’s ok for me.
If you have the wrong appearance for any device then provide us with the screenshot for better understanding and tell us resolution when you get that.

Regards

#314156 Copied In reply to: URGENT. please help me my revolution slider is not working properly
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Viewing 2,820 results - 2,791 through 2,820 (of 30,391 total)

Viewing 30 posts - 2,791 through 2,820 (of 30,391 total)

← 1 2 3 … 93 94 95 … 1,012 1,013 1,014 →

Forum Replies Created

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