Problem on Ctegory Slider, featured products,products, everywhere

This topic has 2 replies, 2 voices, and was last updated 2 years, 4 months ago ago by Olga Barlow

  • Avatar: Zahid
    Zahid
    Participant
    January 11, 2022 at 13:19

    Word press principles not used in XStore – The Most Customizable WordPress WooCommerce Theme, Kids demo them,

    Every section is connected in the wrong place, the category section is a page, all category section is connected to the post category, the shop is not connected to anywhere, changes aren’t working if I do so.

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 11, 2022 at 19:57

    Hello,

    Take our apologies that you feel this way.

    You have made an inconvenient support page, where you are not giving easy access to support services, you have to make sure that people should not be able to contact you.

    What exactly is hard to use for you on the support forum? If you need to submit the request you just log in and press submit button in the right sidebar to open the ticket. Also, you can search for a similar problem using search by the forum. Also, we have a contact page and author contact form on ThemeForest. So, we are ready to request in a few ways.
    Did you face any error while creating topic? Explain in more detail, please.

    I have used the Kids demo and it isn’t built professionally, you have used the Post category section in all category sections

    Are you talking about All departments element https://prnt.sc/26cjgxd ?
    You can use menu with the product categories there with no problem, just follow the WooCommerce documentation to find out how to add the product categories instead of the default Post categories to your menuhttps://woocommerce.com/document/docs-menus/#section-6

    Our Categories section is not a built-in WordPress categories principle, and you have used a page to show categories section

    We have created Product categories Elementor element to allow people to show the product categories on the different pages if they want. In case you want to show the product categories on the shop page you can enable it WooCommerce Customizer area. Our theme supports that.
    What do you mean by “is not a built-in WordPress categories principle”? Explain in more detail, please.

    I have tried to use the category slider and it’s not working, sometimes it appears correctly then it starts sliding the featured products section also if you push the slide.

    Do you want to show the grid of the product categories or just products from the specific category? If you want to show the products list from the specific category then use 8theme Products Elementor element and choose the category in the element settings https://prnt.sc/26cjk1a

    Header sticky is active but not showing up

    I see JS error in console and this is the reason of the problem. Provide us with WP Dashboard access to your site to fix that or update theme to version 8.0.12 and XStore Core plugin to version 4.0.12. This issue was fixed in that update. It should be released within the next 24 hours.

    Regards

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