Yes, this time it will be included. Sorry for the inconvenience.
Regards
Olga Barlow
Participant
December 23, 2016 at 15:41
You are welcome!
Regards
Olga Barlow
Participant
December 23, 2016 at 15:40
Hello,
1) Don’t forget to change WP Settings > Media > Large size
2) Have you regenerated thumbnails after changes in WooCommerce settings? http://prntscr.com/dn2b2j
It’s important step because you won’t see the changes if you did not do this.
Regards
Olga Barlow
Participant
December 23, 2016 at 15:31
Hello,
Could you, please, check the permissions for our user, because I don’t see WooCommerce and our theme settings to change them in the correct way.
Regards
Olga Barlow
Participant
December 23, 2016 at 15:18
Hello,
No, unfortunately, we don’t have such option. Maybe you’ll be able to implement it by additional customization if you have appropriate skills.
Regards
Olga Barlow
Participant
December 23, 2016 at 14:41
Hello,
I don’t see issue with Cross-Sells and our theme once I have added THE GRAND EXPERIENCE product (screenshot was sent in chat)
But I also don’t see products from Product Add-ons either with our theme or with default (screenshot was sent in chat)
Should I choose some specific configuration of that product?
Regards
Olga Barlow
Participant
December 23, 2016 at 14:13
Hello,
I have answered in chat.
Regards
Olga Barlow
Participant
December 23, 2016 at 13:57
Hello,
Check now, please.
Regards
Olga Barlow
Participant
December 23, 2016 at 09:04
Hello,
Problem is related to server settings. Let’s continue our conversation in chat it will be faster and more effective.
Go to Revolution Slider > edit your slider > Settings > Layout and Visual and change the slider bg image http://prntscr.com/dmi0xv
Regards
Olga Barlow
Participant
December 22, 2016 at 10:40
Hello,
It’s because you are using the latest version of XStore core plugin but old theme version. Please, update your them to version 3.2. After that go to Theme Options > General > Layout > Enable our Post types.
Please, do the backup before theme update and skip Setup Wizard after theme update. After the update you also need to activate theme in Theme Options.
Regards
Olga Barlow
Participant
December 22, 2016 at 10:35
Hello,
Clean the cookies of your browser or check the site in the incognito window. Promo popup uses the cookies and you won’t see it if you closed popup and cookies are not cleaned.
Regards
Olga Barlow
Participant
December 22, 2016 at 10:32
Hello,
1) Go to Theme Options > General > Layout > Brands > On
2) Go to Products > Brands > create Brands and upload thumbnails for your Brands.
3) Then you can use Brands VC element.
Regards
Olga Barlow
Participant
December 22, 2016 at 10:26
Hello,
Go to Theme Options > E-Commerce > Promo Popup > Open when scrolled to the bottom of the page > choose Off http://prntscr.com/dmj1rf
Regards
Olga Barlow
Participant
December 22, 2016 at 10:23
Hello,
You can add Text widget with link and remove title for the widget, for example http://prntscr.com/dmj05s
Regards
Olga Barlow
Participant
December 22, 2016 at 10:14
Hello,
Could you provide me temporary admin panel and FTP access to your site? We’ll check what can be the reason of your problem.
Regards
Olga Barlow
Participant
December 22, 2016 at 10:11
Hello,
Changes were made in xstore/woocommerce/cart/cart.php We’ll include these changes in next theme update.
Regards
Olga Barlow
Participant
December 22, 2016 at 09:35
Hello,
Give me access to your site, please. I can’t check the issue if I don’t see the site.
Regards
Olga Barlow
Participant
December 22, 2016 at 08:57
Hello,
Seems, this is the compatibility of XStore theme and Polylang plugin. Could you, please, provide me also FTP access? We’ll try to fix this problem.
Regards
Olga Barlow
Participant
December 22, 2016 at 08:44
Hello,
Go to Revolution Slider > edit your slider > Settings > Layout and Visual and change the slider bg image http://prntscr.com/dmi0xv
Regards
Olga Barlow
Participant
December 22, 2016 at 08:21
Hello,
You have this code http://prntscr.com/dmhtia in footer copyrights area and very likely it caused a problem because if you check the warning message you’ll see that refinedimpact site gives you not found error.
We don’t have any requests to this resource in our theme. It means either you use plugin that adds this requests or it’s just a content that you added.
Regards
Olga Barlow
Participant
December 21, 2016 at 14:53
Hello,
Your options look like from the screenshot because I have changed them. Clear browser cache. Your titles should be the same for all the pages. I don’t see issue anymore.
Regards
Olga Barlow
Participant
December 21, 2016 at 11:14
Hello,
Could you, please, provide me temporary admin panel and FTP access.
Regards
Olga Barlow
Participant
December 21, 2016 at 10:46
Hello,
Please tell me what words are untranslated to understand what translations you need to edit.
And provide temporary admin panel access.
By default every WP should have the following translation:
1) WordPress translation files. They should be located in wp-content/languages/ folder, for example, es_ES.po, .mo
2) Plugin translation files. They should be located in wp-content/languages/plugins/ folder, for example, woocommerce-es_ES.po, .mo.
3) Theme translation files. They should be located in wp-content/languages/themes/ folder, for example xstore-es_ES.po, .mo.
If you have translation files in other folders, please, move them into folders that I described above to avoid any problems with translation.
Depending on untranslated words you should edit one or the other translation.
Regards
Olga Barlow
Participant
December 21, 2016 at 10:33
You are welcome!
Regards
Olga Barlow
Participant
December 21, 2016 at 10:32
Hello,
Your image is broken. Could you provide me screenshot again and show what background you want to remove?
