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Viewing 30 posts - 27,661 through 27,690 (of 30,391 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 28, 2017 at 10:37

    Hello,

    You are welcome!

    A1. Use the [share] shortcode

    A2. Use LocoTranslation plugin to synchronize your translation with updated theme files and translate string via Dashboard http://prntscr.com/e1d02y You may disable and delete this plugin after translation.

    A3.1. done
    A3.2. done
    A3.3. We are able to change the categories direction but it’s not possible to change the category order. Unfortunately, it’s not feasible to redo significant areas of the theme as a mirror image. Some fixes could be made for the real site only. You can try to change the order by editing the etheme_product_cats function (/xstore/framework/woo.php). Copy this function into child theme and edit the order by term according to your needs https://developer.wordpress.org/reference/functions/get_categories/#parameters

    A4. Unfortunately, Visual Composer does not have option to change the columns order for the mobile devices. Like workaround, you can duplicate the row and change the order of the columns in that new row to 1 – 2 – 3. After that, hide columns of this new row for the desktop and of the previous row – for the mobile. http://prntscr.com/e1d50n

    A5. Fixed

    B1. The same problem with OWL carousel. Our expert will try to help you on Monday but I can’t promise anything because product thumbnails carousel is more difficult than products carousel.

    B2. I see that reviews option was disabled. It works fine once I enabled it http://prntscr.com/e1dbhk
    You can use bulk editing to allow reviews http://prntscr.com/e1dbyb

    C. Check now, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 27, 2017 at 14:54

    Hello,

    Sorry for the delay in answering.
    At first, I would suggest you to reduce server response time http://prntscr.com/e1178b because this is one of the most important things if you want to make your site faster.
    Also, you may try query strings remover plugin https://wordpress.org/plugins/query-strings-remover/ to fix some GTMetrix notices.
    Make sure that you minified CSS because you still have “Make fewer HTTP requests” notice.

    There are many tools to help you with minification during development. You can also use a plugin, such as WP Rocket.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 27, 2017 at 14:29

    Hello,

    Could you provide me link to your admin panel and make sure that it works. Because we tried standard /wp-admin and got http://prntscr.com/e1122j

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 27, 2017 at 14:18

    You are welcome!
    If you need any help with this you may contact our partners https://wpkraken.io/?ref=8theme

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 27, 2017 at 14:17

    Hello,

    If you click the “partners” you’ll be redirected to the site. Also, here is a link [https://wpkraken.io/?ref=8theme]

    By default, only the first category is opened and we don’t have additional settings for the product categories, unfortunately.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 27, 2017 at 13:41

    Hello,

    If you need additional customization. Unfortunately, it’s not feasible for the support team to redo theme areas for every user, we provide support for theme options and theme bugs only. If you need additional customization I would suggest you contact our partners https://wpkraken.io/?ref=8theme

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 26, 2017 at 17:43

    Hello,

    We have menu option color only (Theme Options > Typography > Navigation).

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 26, 2017 at 17:42

    Hello,

    Very likely you are using additional plugins that display additional information about product. You may disable unnecessary columns here http://prntscr.com/e0o1ty

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 26, 2017 at 17:40

    Hello,

    Oh, I see. Nope, we don’t have such option. If you need such kind of customization you may contact our partners https://wpkraken.io/?ref=8theme to get help. Because our support offers help with default theme options and issues, additional customization is out of our support.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 26, 2017 at 17:35

    Hello,

    Ok. Let me know if you have anything you need help with.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 26, 2017 at 17:34

    Hello,

    Could you, please, provide me FTP access. We see js error after adding to cart and need to find out what causes this issue.
    Also, please, do the backup of your site and DB and tell me if I can update theme to the latest version?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 26, 2017 at 17:22

    Hello,

    1) You should install one of the multilingual plugins to make your site multilingual:
    WPML or
    – Polylang or
    – qTranslate
    2) Use language switcher widget to add language switcher into Left Top Sidebar widget are (Appearance > Widgets)

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 26, 2017 at 17:20

    Hello,

    You can use theme for the 1 main domain and for the 1 dev domain.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 26, 2017 at 17:18

    Hello,

    Choose “Disable navigation label” if you don’t want to show Home title and add just “home” in icon field, http://prntscr.com/e0npiq

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 26, 2017 at 17:15

    Hello,

    Thank you @eli1356, you read our minds. We did not include images because of the large size of the demo data import and to avoid problems with unnecessary content. In the way we have now, the user decides if he wants the page and then import it.

    Unfortunately, WP does not support custom menu fields and we can’t include the same menu like we have on our demo in import. But we have created video tutorials and documentation to help our customer. In case, it was not helpful for you, we are always ready to help here or in the online chat.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 26, 2017 at 17:08

    Hello,

    We have disabled the sidebar for the Account page in page settings. To get FB login button you need to go to Theme Options > General > FB Login and fill in required fields http://prntscr.com/e0nks1

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 26, 2017 at 16:34

    Hello,

    Unfortunately, there is no option to make all the 1st levels opened by default. It requires additional customization. Our support covers bugs or issues that occur when using the theme. If you need help with additional customization you may contact our partners, they can provide the services you need to customize your theme.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 26, 2017 at 16:20

    Hello,

    Have you cleaned the cache after activation? Because as I can see you are using cache plugin.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 26, 2017 at 16:14

    Hello,

    Unfortunately, to add new custom label you need to change not just a few lines of code.
    All the code related to existing custom menu items you can find in
    xstore/framework/thirdparty/menu-images/inc/config.php
    xstore/framework/walkers.php
    and xstore/style.css http://prntscr.com/e0mp1d

    You’ll be able to add the custom labels in case you have appropriate CSS and PHP knowledge.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 26, 2017 at 16:05

    Hello,

    If you plan to make full width layer you need to decide if it will be slide based or grid based. In your case, it should be slide based because you want to create full width slider http://prntscr.com/e0mkma

    Also, don’t forget about layer position http://prntscr.com/e0mlfj you should choose the one that will be suitable for your slide design.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 25, 2017 at 17:21

    Hello,

    I’m sorry, I thought that you want to remove border in this area. If you want just to add the border for the first column also add the following code

    .woocommerce-account .woocommerce-MyAccount-content .col-1.woocommerce-Address {
        padding: 3.58em;
        border: 1px solid #e6e6e6;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 25, 2017 at 17:18

    Hello,

    1) We have removed the one of them. It was uploaded for the test purposes.

    2) Will your new sites be the different projects and different end products? Because Envato allows using 1 regular license for the 1 end product https://themeforest.net/licenses/terms/regular

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 25, 2017 at 17:13

    Hello,

    Yes, we have team members element, for example https://www.8theme.com/demo/xstore/typography-page/team-members/

    Plugin overwrites theme styles, you need to add custom CSS for the slider arrows to fix them. Use either child theme style.css or Theme Option > Styles > Custom CSS to place new styles.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 25, 2017 at 13:17

    Hello,

    Could you, please, provide me temporary admin panel access to your site? I need to check the Revolution Slider settings. Very likely you just need to change the settings for your layers.

    You can also read Revolution Slider documentation about layer settings https://www.themepunch.com/revslider-doc/layer-styles-positioning/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 25, 2017 at 13:12

    Hello,

    Then provide me temporary admin panel access in Private Content area, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 25, 2017 at 13:04

    Hello,

    Could you, please, provide me the link to your site nad temporary admin panel access? I need to check your site to help and send correct CSS code.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 25, 2017 at 08:56

    Hello,

    Ok. But it works fine with important, see frontend http://prntscr.com/e01is9 and backend http://prntscr.com/e01j53

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 25, 2017 at 08:50

    Hello,

    Use the following custom

    .left-bar .tab-content { padding: 1.5em 1.5em .5em 1.5em;}

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 24, 2017 at 18:08

    Hello, @Paulo Cardoso

    You can send me the link to screenshot or use one of the additional programs, for example, Lightshotscreenshot to share the screenshot.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 24, 2017 at 18:06

    Hello,

    I’m sorry but this is third-party plugin that it’s not included in our theme. We are able to help only with our theme options. If you need any help with plugin usage you need to contact plugin author.

    Regards

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    Viewing 27,690 results - 27,661 through 27,690 (of 30,391 total)
Viewing 30 posts - 27,661 through 27,690 (of 30,391 total)
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