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Viewing 30 posts - 27,361 through 27,390 (of 30,391 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 28, 2017 at 12:23

    Hello,

    Very likely problem is related to file permissions. Please, try FTP method to update theme https://www.8theme.com/documentation/xstore/theme-installation/theme-update/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 27, 2017 at 17:44

    Hello,

    Try to clean browser and plugin cache if you use the cache plugin. Provide, please, admin panel access to your site.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 27, 2017 at 17:34

    Hello,

    Thank you.
    We have checked the site and see that problem appears even with default WooCommerce theme. That’s why we have sent support request to plugin author. I’ll contact you once we get the answer.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 27, 2017 at 15:53

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 27, 2017 at 15:52

    Hello,

    Make sure that you made the necessary changes in php.ini and don’t forget to restart your server http://stackoverflow.com/questions/10303714/php-max-input-vars

    Also, provide me temporary admin panel and FTP access, please. We’ll check what other reason could be the problem.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 27, 2017 at 15:42

    Hello,

    2) Either add the following code in custom CSS

    .wpb_gallery .wpb_image_grid ul {
        left: 50%;
        transform: translateX(-50%);
    }

    or use another VC element to display gallery http://prntscr.com/edzqi9

    3) I have added some custom code for your page http://prntscr.com/edzw94 and also changed contact form code http://prntscr.com/edzwsa

    6) I have updated Visual Composer plugin and don’t see this issue anymore. Also, I would recommend to update Revolution Slider. The latest version of the plugin you can find here https://www.8theme.com/download-plugins/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 27, 2017 at 14:20

    Hello,

    As a rule, such happens only if you switch to another theme or to child theme. Then widgets goes to Inactive Widgets areas http://prntscr.com/edyu6d

    Did you change theme name or enable child theme? What way did you use to update theme: FTP or auto update?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 27, 2017 at 14:15

    Hello,

    Yes, we this fix will be included in theme update.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 27, 2017 at 14:14

    Hello,

    Follow theme documentation to translate theme https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 27, 2017 at 13:56

    Hello,

    XClean is a free theme and we did not provide support for the free themes.
    If question is related to demo content import I can send you the .xml file to import base demo content.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 27, 2017 at 13:54

    Hello,

    Could you, please, provide temporary admin panel and FTP access to your site. We’ll check what could be the reason of your issue.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 27, 2017 at 13:51

    Hello,

    You are welcome! 😉

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 27, 2017 at 13:50

    Hello,

    Actually, we have added the delay before the scrolling up, script does not work fine without this delay.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 27, 2017 at 13:37

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 27, 2017 at 13:36

    Hello, @Dwilo,

    Does problem appear with the menu that has a lot of menu items? Try to create new test menu and check. If problem appears only if menu has a lot of items then you need to increase max input vars limit to 10,000 or maybe even 12,000, it depends on the number of items you plan to add into the menu.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 27, 2017 at 13:32

    Hello,

    We don’t have the special template for that page. If you want to get that page you can just import it
    Go to Theme Options > Import/Export > Dummy Content > scroll down to Additional pages, choose and import page http://prntscr.com/edy957

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 27, 2017 at 13:27

    Hello,

    Thank you for your message. We’ll fix this in next theme update.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 27, 2017 at 13:26

    Hello,

    Check now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 27, 2017 at 12:57

    Hello,

    1) Use Screen Options to get Product categories menu item http://prntscr.com/edxs08
    If you want to show the list of the product categories on the hover of the product image it requires additional customization because we don’t have such type of hover effect. You can just enable categories below the product image in Theme Option > E-Commerce > Products Page Layout > Product Categories > On.

    2) You can do this by some customization of CSS styles

    .icon-like_outline:before {
        content: "your_value";
        font-family: 'your_icon_font';
    }
    .footer-product .yith-wcwl-add-button a.add_to_wishlist:before, .footer-product .yith-wcwl-wishlistexistsbrowse a:before, .footer-product .yith-wcwl-wishlistaddedbrowse a:before {
        content: "\e908";
        font-family: 'xstore-icons';
    }

    etc depending on place where you want to change it.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 27, 2017 at 12:46

    Hello,

    You can manage Footer paddings at Theme Options > Styling > Footer > Footer paddings. If it does not help then I need the link to your site to check the page code.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 27, 2017 at 12:40

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 27, 2017 at 12:39

    Hello,

    Add the following code in page Custom CSS http://prntscr.com/edxmn8

    .wpcf7-form label,
    .wpcf7-form input[type="email"],
    .wpcf7-form input[type="text"] {
        width: 100%;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 27, 2017 at 12:30

    Hello,

    Check theme documentation https://www.8theme.com/documentation/xstore/plugins/mail-chimp-form-custom-styles/
    Just use code for the form provided there.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 27, 2017 at 12:28

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 27, 2017 at 12:27

    Hello,

    You can find it in GMAPS Marker settings http://prntscr.com/edxhq5

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 27, 2017 at 12:21

    Hello,

    Check now, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 27, 2017 at 09:48

    Hello,

    Could you, please, provide temporary admin panel and FTP access to your site? We’ll check and try to fix the issue.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 27, 2017 at 09:44

    Hello,

    You can change position of the Reviews tab in Theme Options > E-Commerce > Single Product Page http://prntscr.com/edvfyr

    You have disabled the sidebar, so I’m not sure that understand the problem. Could you provide the screenshot for better understanding?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 27, 2017 at 08:37

    Hello,

    Add the following custom in Theme Options > Styling > Custom CSS or child theme style.css

    .single-product-booking .product-side-information-inner .variations td.label label{
        color: #313131;
        font-size: 13px;
        padding: 15px 0 8px 0;
        text-align: left;
        text-transform: uppercase;
        font-weight: bold;
    }
    .single-product-booking .product-side-information-inner .variations,
    .single-product-booking .product-side-information-inner .variations tbody,
    .single-product-booking .product-side-information-inner .variations tr,
    .single-product-booking .product-side-information-inner .variations td{
        display: inline-block !important;
        width:100%;
        padding-left: 0;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 27, 2017 at 08:12

    Hello,

    Could you, please, describe in details what is wrong with Related products for this product https://exteriorcoatings.com/shop/vinyl-shutter-saver-cleaner-acrylic-restorer/ Because I don’t see issues http://prntscr.com/edutuv

    Also, don’t understand problems with other products http://prntscr.com/eduudi or ReCaptcha http://prntscr.com/eduv28 Provide screenshot for better understanding.

    Regards

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    Viewing 27,390 results - 27,361 through 27,390 (of 30,391 total)
Viewing 30 posts - 27,361 through 27,390 (of 30,391 total)
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