Forum Replies Created

Viewing 30 posts - 27,301 through 27,330 (of 30,391 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 7, 2017 at 11:41

    Hello, @Dwilo

    I have checked your site and don’t see any other issues that could cause this problem. If I create smaller menu then everything works fine, so, the only reason that may affect it is max input vars limit. Does your server run Suhosin? Have you changed Suhosin directives if your server runs it?

    Here you can find detailed explanation about this issue http://sevenspark.com/wordpress/menu-item-limit

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 6, 2017 at 19:29

    Hello,

    I can see errors in console http://prntscr.com/egs9zt
    Please, provide me admin panel access. I need to check the code that you used in category description field.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 6, 2017 at 19:24

    Hello,

    What element are you trying to edit when get this issue? Does problem persist on frontend only? Are you sure that font family that used for your element supports € symbol?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 6, 2017 at 19:18

    Hello,

    Ok, so do you still need any help with other questions or all your questions were solved?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 6, 2017 at 19:12

    Hello, @Movfastinho,

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 6, 2017 at 19:11

    Hello,

    What version of XStore theme do you use? We have made some improvements of the API, so, please, make sure that you are trying to activate version no less than 3.9.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 6, 2017 at 19:10

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 6, 2017 at 19:09

    Hello,

    It’s because if footer padding in theme options http://prntscr.com/egryop
    Either it was default settings after demo content import or maybe you changed this.
    Check now, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 6, 2017 at 19:04

    Hello,

    Make sure that widget area that was selected in Widgetized sidebar settings is not empty.
    Edit your Widgetized sidebar VC element and check what area is selected there. After that go to Appearance > Widgets > make sure that Products widget exists in that widget area.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 6, 2017 at 18:58

    Hello,

    At the same place http://prntscr.com/egrv02

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 6, 2017 at 18:43

    Hello,

    Please, provide, me temporary admin panel and FTP access. We’ll check and help you.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 6, 2017 at 18:42

    Hello,

    Have you checked the file and function that I mentioned in the previous message? We don’t use .gif file, we use svg http://prntscr.com/egrmu7

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 6, 2017 at 18:39

    Hello,

    Check the WooCommerce plugin translation. This part of translation related to WooCommerce plugin.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 6, 2017 at 11:28

    Hello,

    Problem is caused by Redis Object Cache plugin. This plugin caches the menu.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 6, 2017 at 10:54

    Hello,

    Could you, please, provide me link to single product where I’ll be able to check CustomerPackageType option to help you to fix it and screenshot of the problem?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 6, 2017 at 10:12

    Hello,

    Could you, please, provide me link to your site? I don’t understand why problem was not fixed for you.
    I have sent you options.json file. Try that file to import options.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 6, 2017 at 09:57

    Hello,

    I’m sorry but there is no such option in our theme by default. We are able to provide support for our theme options. If you are interested in new options it is additional customization service. Additional customization is not included in our support.

    Contact plugin author to get information how to make it work.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 6, 2017 at 09:51

    Hello,

    1) Try to disable all the third-party plugins and check if the problem persists. As I see there are errors in the console http://prntscr.com/egl3hn it caused the problem with frontend editor. But these errors appears even with the default theme. So, I suppose one of the plugins causes the issue.

    2) Could you tell me what element are you trying to save and what option? I have tried test Static Block and did not face problem http://prntscr.com/egl0qp

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 6, 2017 at 08:38

    Hello,

    We are glad that problem with carousel was fixed.

    1) Problem appeared because these 2 options were enabled http://prntscr.com/egk9vx You can use either fixed image or fixed content. Both image and content can’t be fixed because it does not make sense.

    2) I have checked your site and I would suggest you to try W3 Total Cache plugin or WP Rocket to minify CSS and JS and add cache the site. Also, fix the moments related to your server http://prntscr.com/egkd8p and http://prntscr.com/egkdv8

    Optimize all the images you have, 7.9MB is too large size for the page. You may try Kraken.io or any other similar service.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 3, 2017 at 18:42

    Hello,

    Please, provide me FTP access to your site. We can’t understand what could be the reason of your issue without it.
    Also, please, disable all the third-party plugins including cloud flare because one of the additional plugins could be the reason of the issue.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 3, 2017 at 18:28

    Hello,

    We don’t have such option in our theme. You can try some additional plugins to add captcha or recaptcha
    https://wordpress.org/plugins/wp-recaptcha-integration/
    https://wordpress.org/plugins/no-captcha-recaptcha/
    https://wordpress.org/plugins/recaptcha-in-wp-comments-form/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 3, 2017 at 18:25

    Hello,

    Maybe just try light gray color for your font? On the black bg it will look almost like white but on the white bg you’ll be able to read it because it’s gray.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 3, 2017 at 18:21

    Hello,

    Go to Theme Options > Styling > Custom CSS and use the following code to make it like this http://prntscr.com/efly6j

    .single-product-booking .product-side-information-inner .price ins .amount {
        display: inline-block;
        width: 100%;
    }

    or use following code if you prefer just to change the font-size http://prntscr.com/efm1jh

    .single-product-booking .product-side-information-inner .price .amount {
        font-size: 26px;}

    Add the following code to fix variation drop-down

    .single-product-booking .product-side-information-inner .variations td.label label{
        color: #313131;
        font-size: 13px;
        padding: 15px 0 8px 0;
        text-align: left;
        text-transform: uppercase;
        font-weight: bold;
    }
    .single-product-booking .product-side-information-inner .variations tr:last-child .label {
        border: none;
    }
    .single-product-booking .product-side-information-inner .variations,
    .single-product-booking .product-side-information-inner .variations tbody,
    .single-product-booking .product-side-information-inner .variations tr,
    .single-product-booking .product-side-information-inner .variations td{
        display: inline-block !important;
    width:100%;
    }
    

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 3, 2017 at 18:01

    Hello,

    Go to Plugins > disable Cookie Notice plugin.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 3, 2017 at 18:00

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 3, 2017 at 17:59

    Hello,

    Use translation files to change it. But you won’t translate text but change it to what you need https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/

    This is the easier way to change any text.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 3, 2017 at 17:58

    Hello,

    If you want to change preloader copy etheme_loader function into child theme functions.ph and change it. Function code you can find in xstore/framework/template-elements.php

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 3, 2017 at 17:55

    Thank you, @Fernando2015

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 3, 2017 at 17:54

    Hello,

    Go to MailChimp > Forms > create your form with code provided here https://www.8theme.com/documentation/xstore/plugins/mail-chimp-form-custom-styles/
    Then copy mailchimp form shortcode and paste it instead of our text in the static block http://prntscr.com/eflp7d

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 3, 2017 at 17:46

    Hello,

    Use string translator to translate these strings http://prntscr.com/efljnu ,http://prntscr.com/eflkqd etc

    Regards

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Viewing 30 posts - 27,301 through 27,330 (of 30,391 total)
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