Forum Replies Created

Viewing 30 posts - 26,941 through 26,970 (of 30,391 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 5, 2017 at 12:21

    Hello,

    You can find block with this code in Static Blocks > Prefooter http://prntscr.com/espagm

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 5, 2017 at 12:19

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 5, 2017 at 12:19

    Use the following code

    .header-wrapper .header > .container {
    border-bottom: 2px solid #EBEBEB;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 5, 2017 at 12:13

    Hello, @dingo_design,

    Please, make sure that all the plugins that you are using are up to date. The latest version of plugins you can find here https://www.8theme.com/download-plugins/

    If it does not help, provide admin panel access.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 5, 2017 at 09:31

    Hello,

    We’ll fix it in next theme update.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 5, 2017 at 09:09

    Hello,

    Use custom class “without-border”. See http://prntscr.com/esn3ue

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 5, 2017 at 09:04

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 5, 2017 at 09:04

    Hello,

    Check now, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 5, 2017 at 09:00

    Hello,

    The new version of WC was released yesterday evening. We have tested our theme with WC release candidates. At this moment we do the final test with the new version because WC developers made some changes that RC does not have. We plan new theme update within a day. New theme version will be compatible with WC 3.0. Don’t update WC plugin before theme update. If you have already done this, please, downgrade WC plugin version or wait for the next theme update.

    Also, before update any plugin you need to be sure that theme and other plugins that you use are compatible with the new version!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 5, 2017 at 08:58

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 5, 2017 at 08:57

    Hello,

    No, max upload size is server settings. Contact your hosting provider if you can’t change it.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 5, 2017 at 08:55
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 5, 2017 at 08:53

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 5, 2017 at 08:52

    Hello,

    The new version of WC was released yesterday evening. We have tested our theme with WC release candidates. We do the final test with the new version because WC developers made some changes that RC does not have. We plan new theme update within a day. New theme version will be compatible with WC 3.0. Don’t update WC plugin before theme update.

    Also, before update any plugin you need to be sure that theme and other plugins that you use are compatible with new version.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 5, 2017 at 08:45

    Hello,

    WC plugin changed not just this function and we know about this. We plan new version release within a day. New theme version will be compatible with WC 3.0. Don’t update WC plugin before theme update.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 4, 2017 at 14:32

    Hello,

    Ok. Send us refund request on ThemeForest. Keep in mind that you won’t be able to use our theme and all the included plugins after refund.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 4, 2017 at 14:29

    Hello,

    We’d love to help you optimize your site but that is outside the scope of our support.
    If you are not satisfied with theme speed we are ready to give you refund.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 4, 2017 at 14:19

    Hello,

    Unfortunately, we don’t have any other solutions that cache plugin and all the default tips to speed up the site. If you are not satisfied with theme speed we are ready to give you refund. Sorry.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 4, 2017 at 14:17

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 4, 2017 at 13:57

    Hello,

    1)Use the following code

     .woocommerce-checkout #customer_details {
        background-color: #fafafa;
        padding: 0.35em 2.14em;
    }
    .step-title {border-top: none;}

    2) Use the following code

    .form-row.place-order input[type=submit] {
        background-color: red;
        border-color: red;
    }
    .form-row.place-order input[type=submit]:hover {
        background-color: red;
        border-color: red;
    }
    

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 4, 2017 at 09:29

    Hello,

    You are welcome!
    We would be very grateful for the 5-stars rating on ThemeForest.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 4, 2017 at 09:28

    Hello,

    I’m sorry but when you buy theme you should read theme description to understand what featured are built-in, you may ask the support manager about the detailed information of the features you are interested in. On our demo you can see green bulb with price $59 and green label with the number of available demos but you understand that this is for demo only, the same for the support chat and dark mask with arrows to highlight the features that theme has. How should we add the support chat for the pre-sale question and inform the customer that this is for demo only even if this text in the currency drop-down is not clear for you?

    If you need help with currency switcher styles we’ll be able to help you with this. This is included in our support.

    We would like to include the menu import into demo content import but WordPress does not allow import of custom fields. But if you like any of the menu items I’ll be able to create it for you, I just need admin panel access and screenshot of the menu item you like.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 4, 2017 at 09:09

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 4, 2017 at 09:09

    Hello,

    Provide, please, also FTP access. I need to check the files to help you.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 3, 2017 at 19:15

    Hello,

    1) http://prntscr.com/es0cvd I don’t see problem with shop page http://primejuicer.com/shop/
    2) We provide support for the XStore theme using this chat. If you check it you’ll see that this is XStore support http://prntscr.com/es0dp1
    3) Is it problem for you to use fee plugin to add currency switcher?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 3, 2017 at 19:06

    Hello,

    Use the button element, there are few button elements – Massive Addons and default VC. Also, don’t forget about row settings http://prntscr.com/es0bjk Adjust it according to your needs.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 3, 2017 at 18:55

    Hello,

    Check now, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 3, 2017 at 18:54

    Hello,

    Check now, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 3, 2017 at 18:49

    Hello,

    Oh, I see, you want to change color for the active category. Then use the following code

    .widget_product_categories.sidebar-widget ul li.current-cat > a {
        color: #d4af37;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 3, 2017 at 18:46

    Hello, @Gooroos

    As a rule Chrome caches files and it makes a problem. You just need to clean cache.

    Regards

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Viewing 30 posts - 26,941 through 26,970 (of 30,391 total)
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