Forum Replies Created

Viewing 30 posts - 26,761 through 26,790 (of 30,391 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 13, 2017 at 16:47

    Hello,

    You need only 1 license. Very likely you reinstalled your WP few times and got error message during next activation. Try now, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 13, 2017 at 16:44

    Hello,

    XStore theme has a lot of options and settings, it includes many plugins if you want to extend the shop functionality, that’s why it has some requirements to the server params https://www.8theme.com/documentation/xstore/theme-installation/xstore-theme-requirements/

    If your server does not meet theme requirement you may have some problems. Then disable third-party plugins and just keep required plugins enabled.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 13, 2017 at 16:40

    Hello,

    You should not copy any files from WC to our theme! If you have the out of date files you should wait for theme update that fix it.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 13, 2017 at 16:37

    Hello,

    We’d love to help you optimize your site but that is outside the scope of our support.
    You may contact WP-Kraken team, they have such service.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 13, 2017 at 16:24

    Hello,

    If you are using the old version of WC you can’t use the latest version of the XStore theme, only 3.10.1. If you want to update theme to version 3.11.1 you need to update WC plugin to version 3.0.1.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 13, 2017 at 16:22

    Hello, @henriquejrc

    Do you have this problem with official WC theme Storefront? We’ll be able to help you only in case it works fine with the official theme. If you have the problem even with Storefront – check the WC settings or contact WC support.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 13, 2017 at 16:17

    Actually, Add to cart button is related to WC plugin translation. Have you changed the WC plugin translation?
    I can’t check because I don’t have access to your Dashboard.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 13, 2017 at 16:14

    You are welcome.
    Your problem is caused by Screets Live Chat plugin. It causes js error in console. I have disabled it and everything works fine.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 13, 2017 at 16:00

    You are welcome!
    5-stars rating on TF would be much appreciated.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 13, 2017 at 15:58

    Hello,

    I don’t see problem on checkout http://prntscr.com/ew0i0d
    Does the issue persist if you are logged in only?
    Provide then admin panel and FTP access.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 13, 2017 at 15:56

    Hello,

    You need to sync your translation with xstore.pot file if you update theme.
    Check now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 13, 2017 at 15:21

    Hello,

    Remove theme from the http://masoterapiaarmonica.com/mobai/
    You are able to use theme only for 1 dev nd 1 main site at the same time.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 13, 2017 at 12:37

    Hello,

    Check now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 13, 2017 at 12:23

    Hello,

    If you want to stretch the row you should choose it in row settings. Is this option enabled?
    Provide, please, temporary admin panel access because we can’t check page settings to be sure if options are enabled and help you faster.
    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 13, 2017 at 12:16

    Hello,

    We can’t login to your WP. It just refreshes the login page and that’s all. Even if we don’t fill any fields and press login button we don’t get any message. Please, fix this problem because we need to login to help you.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 13, 2017 at 11:50

    Ok, don’t worry about this. I’m here to help you!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 13, 2017 at 11:49

    Ok, great.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 13, 2017 at 11:48

    Hello,

    You can use WC snippet to do this https://docs.woocommerce.com/document/editing-product-data-tabs/
    I tried to help you and show but misprint caused the problem. Tell me how you want to rename tab and provide me FTP access, please. I’ll help you.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 13, 2017 at 11:20

    Hello,

    1) Provide me screenshot of the translation that is missing.
    2) We’ll fix it in next theme update.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 13, 2017 at 10:33

    Hello,

    We’ll fix this issue in next theme update.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 13, 2017 at 10:31

    Hello,

    How the auto update works: WP downloads the theme to /wp-content/upgrade/, extracts the theme, deletes the old one, and copies up the new one. I can’t understand why your server created folder with strange name instead of the normal one but as I can see the xstore folder in inside the xstore-ajf7nk folder http://prntscr.com/evw8cg
    I suppose you need to ask your server admin why this happened.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 12, 2017 at 18:03

    Hello, @david plotkin

    Check now and keep in mind that you can use theme for 1 project only.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 12, 2017 at 18:00

    Hello,

    So, for what domain do you plan to use our theme?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 12, 2017 at 18:00

    Hello,

    No, you did not http://prntscr.com/evmn3y
    If you can’t save the menu custom options it means that you reached that limit. Detailed information about this problem you can read here http://sevenspark.com/wordpress/menu-item-limit

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 12, 2017 at 17:56

    Hello,

    I have added some custom in Theme Options > Styling >Custom CSS to change the styles

    /*Categories bg*/
    .sidebar-widget.widget_product_categories .widget-title, 
    .wpb_widgetised_column .widget_product_categories .widget-title {
        padding: 10px 10px !important;
    }
    /*Price color*/
    
    .price ins .amount {
        color: #d64444 !important;
    }
    /*Products title*/
    .product_list_widget .product-title {
        text-transform: capitalize;
    }

    To disable accordion for the product categories go to Theme Options > E-Commerce > Shop > Enable Navigation Accordion > Off.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 12, 2017 at 17:48

    So, is the problem solved or you need custom to move the button below the add to cart?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 12, 2017 at 17:44

    Hello,

    1), 2) If you need help with additional customization contact WP-Kraken team. Our support does not include additional customization service.
    3) Check this answer https://www.8theme.com/reply/157901/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 12, 2017 at 17:40

    But this word is translated as I can see on your site.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 12, 2017 at 17:39

    Hello,

    Use translation files to do this and just use your new words as translation for the old one.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 12, 2017 at 17:37

    Yes, because you hide 2 other products http://prntscr.com/evmdbs

    Regards

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    Viewing 26,790 results - 26,761 through 26,790 (of 30,391 total)
Viewing 30 posts - 26,761 through 26,790 (of 30,391 total)
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