Hello,
I can’t login to your account because login is incorrect. But I have checked our demo and don’t see problems http://prntscr.com/f4385f
Try with another browser. Maybe you have some extension that locks that options.
Regards
Hello,
I can’t login to your account because login is incorrect. But I have checked our demo and don’t see problems http://prntscr.com/f4385f
Try with another browser. Maybe you have some extension that locks that options.
Regards
Hello,
You see this notice because you have enabled the WP_debug http://prntscr.com/f435gk
Once you disable debug this message will disappear.
Regards
Hello,
Did you try to submit the support request via Redux options? http://prntscr.com/f4327y
Because this is support of the Redux plugin and it’s not necessary for you. We use this plugin to build options but all the support for these options is provided by our team.
Regards
Hello,
WC developers made some changes in visibility of products. Seems it caused this issue. We’ll fix it in next theme update.
Regards
Hello, @Crogers
I don’t see problem with variable products http://prntscr.com/f40ygm
Could you explain me in details what exactly is wrong?
Regards
Hello, @delranwp,
Seems your plugin fedex-woocommerce-shipping is not compatible with the new WC version. Contact plugin author.
Regards
Hello,
Unfortunately, I can’t check the screenshot, link is broken. All the available layout types yu can find in Theme Options > E-Commerce > Single Product Page.
If you just want to change the width of the image and description containers you may try the following code (Theme Options > Styling > Custom CSS)
.single-product-default .product-images {
width: 40%;
}
.single-product-default .product-information {
width: 60%;
}
Regards
Hello,
Sorry for the delay in answering.
I have checked your site and can’t replicate the problem http://prntscr.com/f40liy
Have you sorted out?
Regards
Hello, @Gabby
We don’t have Revolution slider in the footer in that version. What version do you use? Could you provide me the link to your site?
Regards
Hello,
XStore 3.12 is compatible with WC 3.0.5.
Regards
Hello,
So, was the problem solved or you still need my help?
Regards
Hello,
Add the code in xstore/rtl.css
Regards
I have activated theme for you. Check, please.
Regards
Hello,
Do you have any black/white list on your server? We can’t connect to you server
Status: Connecting to 46.28.106.23:21…
Error: Connection timed out after 20 seconds of inactivity
Error: Could not connect to server
Regards
Hello,
Add the following code
.woocommerce-checkout .form-row.form-row-last {
float: left;
padding-left: 0;
}
.woocommerce-checkout .form-row.form-row-first {
float: right;
padding-right: 0;
padding-left: 10px;
}
We’ll also fix it in next theme update.
Regards
Hello,
1) Add the following code in custom CSS (Theme Options > Styling)
.product-view-default .footer-product {
top: inherit;
height: auto;
}
2) Install and activate Storefront theme and check if you have this error with default WC theme. In case problem persists even with default WC theme then contact with WPML support because we won’t be able to help you. In case, problem appears only if our theme is activated then provide me admin panel and FTP access to your site.
Regards
Hello,
Sorry for the delay in answering. It’s related to holidays.
Please, provide the correct credentials “ERROR: The password you entered for the username donenvy is incorrect.”
We can’t check your site without admin panel access.
Regards
Hello, @JoanaC
Add the temporary custom code in Custom CSS to hide the second search. We’ll fix it in next theme update and you’ll be able to remove it
.header-center .show-in-header .header-search {
display: none;
}
Regards
You are welcome.
Regards
Hello,
Nope, Still the same issue. Please, check the credentials before posting them here.
Regards
Hello,
Ok. We are glad that you sorted out. Let me know if you need any other help with our theme.
Regards
You are welcome!
Hello,
Very likely you have created page using the old version of VC and now you have updated plugin. You need to re-create page using the new elements and remove the old ones.
Check for example the answer from the plugin author on similar question https://codecanyon.net/item/visual-composer-page-builder-for-wordpress/242431/comments?page=419&filter=all#comment_10122860
Regards
Hello,
Seems there is no option to do this https://docs.woocommerce.com/document/permalinks/
But you may ask on WooCommerce support forum because this is plugin option, not our theme settings.
Regards
Hello,
Go to Theme Options > E-Commerce > Shop > choose the cart position. The same for the search and wishlist in the header settings.
Regards
Hello,
I can’t login using credentials “ERROR : The password you entered for the 8theme username is not correct.”
Please, install and enable default WC theme Storefront and check if this issue persists. We’ll be able to help you in case problem appears with our theme only. Then provide me correct admin panel and also FTP access.
Regards
Hello,
Do you have this issue with our theme only?
Does it disappears with default WP theme?
Regards
Hello,
I’ll pass this request to our developers and we’ll implement if this is possible.
Regards
Hello, @avenir
You may use the 1 license for the 1 dev domain and 1 live domain. We’ll develop the area where you’ll be able to manage your activations.
Also, we have added new options for the cart/wishlist/search and mentioned that in our changelog. Unfortunately, it was not possible to add new options and keep the old ones.
Regards
You are welcome!
Regards