Error occured when installing revolution slider and visual composer

This topic has 6 replies, 4 voices, and was last updated 6 years, 11 months ago ago by Olga Barlow

  • Avatar: Jamie056
    Jamie056
    Participant
    May 2, 2017 at 16:49

    Hi there,

    I receive this error when trying to install revolution slider and visual composer: An error occurred while installing Revolution Slider: Download failed. cURL error 7: couldn’t connect to host.

    Can you please help me with this?
    Thanks

    5 Answers
    Avatar: amzy
    Amzy Leel
    Participant
    May 3, 2017 at 05:31

    Hello,

    let us know your wp-admin details to check this

    Avatar: Jamie056
    Jamie056
    Participant
    May 4, 2017 at 13:09

    here they are thanks

    Please, contact administrator
    for this information.
    Avatar: willygoodclocks
    willygoodclocks
    Participant
    May 4, 2017 at 17:08

    I am having a similar issue. Revolution Slider and Visual Composer will not install. My error codes are a little different. I am receiving these two errors:

    Warning: array_key_exists() expects parameter 2 to be array, string given in /home/willygoo/public_html/wp-content/plugins/yith-woocommerce-wishlist/includes/class.yith-wcwl.php on line 1156
    Fatal error: Call to undefined function vc_build_link() in /home/willygoo/public_html/wp-content/themes/xstore/framework/shortcodes/banner.php on line 67

    Some background information:
    1. I am building a WordPress ecommerce website, to replace an older ecommerce website, which has the same domain and is live on another server. To build the site (staging), my server host recommended, that I edit my host file on my windows computer, so that it redirects my WordPress site to their server, while keeping the DNS pointed to my existing, live website.

    2. This is a fresh install–I just installed WordPress and xStore theme, yesterday. The theme template, I am using, is Electronics.

    3. I DID NOT make the server configuration changes, nor did I confirm the settings, recommended in your installation tutorial video. Namely:
    A. Enable file – get contents function
    B. Changing the server PHP INI file
    -maximum execution time to less than 180
    -memory limit 64 M
    -Upload maximum file size 35 M.
    I was unable to figure out how to access these settings and tried to install, before asking my server host to make the changes. Could this be related, to the issue?

    Please, contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    May 5, 2017 at 16:06

    Hello, @Jamie056

    I have installed plugin for you. Also, you can always find all the necessary plugins here https://www.8theme.com/download-plugins/ to install them manually.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    May 5, 2017 at 16:08

    Hello, @willygoodclocks,

    Download plugins and install them manually via Plugins > Add new https://www.8theme.com/download-plugins/
    Let me know if you still have the errors after plugin installation and activation.

    Regards

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