Forum Replies Created

Viewing 30 posts - 26,131 through 26,160 (of 30,391 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 7, 2017 at 12:25

    Hello,

    It’s very strange but we tried with the official Storefront theme and got the error but next time we tried to make the video and everything works fine, see https://www.dropbox.com/s/i4temt1pehbs63w/video.mov?dl=0

    We did not do any changes. Have you fixed your settings to make it work?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 7, 2017 at 08:50

    Hello,

    Renew the FTP access, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 6, 2017 at 18:31

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 6, 2017 at 18:31

    Hello,

    1) Go to Appearance > Widgets > change the widget title if you want to change this. Loco Translate helps you to translate strings from the code but not from the admin area.
    2) Check “Hide empty brands” http://prntscr.com/fgn5cc
    3) This widget is Brands list it’s not a filter like WC layered nav filter for example. That’s why it works in the same way as WC product categories – displays list of the brands.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 6, 2017 at 18:11

    Hello,

    Please, provide me temporary access to your Dashboard to check the settings.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 6, 2017 at 18:10

    Hello,

    Please, provide me temporary access to:
    – Dashboard
    – FTP
    – FB developer account where I’ll be able to check the settings.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 6, 2017 at 18:00

    Hello,

    I suppose it’s because the number of requests to your DB. There is no Infinite scroll for the Products element and it can’t show too many products at once.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 6, 2017 at 17:56

    Hello,

    Unfortunately, Dashboard access is incorrect.ERROR: Invalid username.
    Do you want to add the different description for the different variation? Then just fill the description field http://prntscr.com/fgms0r It appears once user choose the variation.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 6, 2017 at 17:50

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 6, 2017 at 17:49

    Hello,

    I don’t see problem with that info. You have chosen Disclaimer static block http://prntscr.com/fgmoil
    And it appears on the product page http://prntscr.com/fgmp4g

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 6, 2017 at 17:44

    Hello,

    I don’t see mentioned code on the page that you provided. Have you sorted out?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 6, 2017 at 17:41

    Ok, I’ll pass this request to our developers. Maybe we’ll be bale to improve this option.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 6, 2017 at 17:40

    Hello,

    If you are talking about links in the header then go to Appearance > Widgets > Right Top bar widget area.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 6, 2017 at 17:38

    Hello,

    No, connect to your server using FTP to find that file.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 6, 2017 at 17:37

    Hello,

    This is Static Block widget in Appearance > Widgets > After the products widget area. If you want to remove it you may delete widget if you want to change go to Static Blocks > edit Below the products static block using Visual Composer editor.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 6, 2017 at 17:34

    Hello,

    It’s possible to remove the top border by additional customization only. The same for the menu items. If you want to get black color for the background then you should edit the CSS code that you have in your custom CSS and add the background. I’m sorry but I can give you the point to the right direction but we can’t do the individual customization if you are not sure what exactly you want more.

    If you need help with individual customization WPKraken team will help you, just submit a request.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 6, 2017 at 17:28

    Hello,

    Yes, you can. See http://prntscr.com/fgmevd

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 6, 2017 at 17:23

    Hello,

    Please, provide me also FTP access to your site.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 6, 2017 at 17:21

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 6, 2017 at 17:20

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 6, 2017 at 17:20

    Hello,

    You can remove this tab for all the products https://docs.woocommerce.com/document/editing-product-data-tabs/
    But WC plugin does not have option to disable it for separate products only.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 6, 2017 at 17:18

    Hello,

    I can’t check your site http://prntscr.com/fgm9vc
    Make sure that you provided correct link.
    Also, try to add the following code in Custom CSS

    .brand-list { display: block!important;}

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 6, 2017 at 17:14

    Hello,

    WP redirects users to login page and WC plugin has it’s own the login page. We don’t have any special login options and just use the default functionality of the WP and WC plugin.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 6, 2017 at 17:11

    Hello,

    It was the misprint in theme file that related to product carousel. We’ll fix it in next update.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 6, 2017 at 17:09

    Hello,

    Use custom item design for your Posts Grid elements http://prntscr.com/fgm6j1

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 6, 2017 at 16:58

    Hello,

    I have sent translation files to your email.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 6, 2017 at 16:55

    Hello,

    Replace xstore/framework/shortcodes/brands_list.php file by this one https://www.dropbox.com/s/aims1109p5e7qaf/brands_list.php?dl=0

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 6, 2017 at 16:46

    Hello,

    Check now, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 6, 2017 at 16:41

    Hello,

    I checked the Dashboard warnings and did not see described warnings http://prntscr.com/fgltw8

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 6, 2017 at 16:10

    Hello,

    Check now, please.

    Regards

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Viewing 30 posts - 26,131 through 26,160 (of 30,391 total)
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