Forum Replies Created

Viewing 30 posts - 26,101 through 26,130 (of 30,337 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 6, 2017 at 17:56

    Hello,

    Unfortunately, Dashboard access is incorrect.ERROR: Invalid username.
    Do you want to add the different description for the different variation? Then just fill the description field http://prntscr.com/fgms0r It appears once user choose the variation.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 6, 2017 at 17:50

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 6, 2017 at 17:49

    Hello,

    I don’t see problem with that info. You have chosen Disclaimer static block http://prntscr.com/fgmoil
    And it appears on the product page http://prntscr.com/fgmp4g

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 6, 2017 at 17:44

    Hello,

    I don’t see mentioned code on the page that you provided. Have you sorted out?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 6, 2017 at 17:41

    Ok, I’ll pass this request to our developers. Maybe we’ll be bale to improve this option.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 6, 2017 at 17:40

    Hello,

    If you are talking about links in the header then go to Appearance > Widgets > Right Top bar widget area.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 6, 2017 at 17:38

    Hello,

    No, connect to your server using FTP to find that file.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 6, 2017 at 17:37

    Hello,

    This is Static Block widget in Appearance > Widgets > After the products widget area. If you want to remove it you may delete widget if you want to change go to Static Blocks > edit Below the products static block using Visual Composer editor.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 6, 2017 at 17:34

    Hello,

    It’s possible to remove the top border by additional customization only. The same for the menu items. If you want to get black color for the background then you should edit the CSS code that you have in your custom CSS and add the background. I’m sorry but I can give you the point to the right direction but we can’t do the individual customization if you are not sure what exactly you want more.

    If you need help with individual customization WPKraken team will help you, just submit a request.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 6, 2017 at 17:28

    Hello,

    Yes, you can. See http://prntscr.com/fgmevd

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 6, 2017 at 17:23

    Hello,

    Please, provide me also FTP access to your site.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 6, 2017 at 17:21

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 6, 2017 at 17:20

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 6, 2017 at 17:20

    Hello,

    You can remove this tab for all the products https://docs.woocommerce.com/document/editing-product-data-tabs/
    But WC plugin does not have option to disable it for separate products only.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 6, 2017 at 17:18

    Hello,

    I can’t check your site http://prntscr.com/fgm9vc
    Make sure that you provided correct link.
    Also, try to add the following code in Custom CSS

    .brand-list { display: block!important;}

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 6, 2017 at 17:14

    Hello,

    WP redirects users to login page and WC plugin has it’s own the login page. We don’t have any special login options and just use the default functionality of the WP and WC plugin.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 6, 2017 at 17:11

    Hello,

    It was the misprint in theme file that related to product carousel. We’ll fix it in next update.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 6, 2017 at 17:09

    Hello,

    Use custom item design for your Posts Grid elements http://prntscr.com/fgm6j1

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 6, 2017 at 16:58

    Hello,

    I have sent translation files to your email.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 6, 2017 at 16:55

    Hello,

    Replace xstore/framework/shortcodes/brands_list.php file by this one https://www.dropbox.com/s/aims1109p5e7qaf/brands_list.php?dl=0

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 6, 2017 at 16:46

    Hello,

    Check now, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 6, 2017 at 16:41

    Hello,

    I checked the Dashboard warnings and did not see described warnings http://prntscr.com/fgltw8

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 6, 2017 at 16:10

    Hello,

    Check now, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 6, 2017 at 13:01

    Hello,

    As I understand you get the error only if child theme is activated, right?
    Then you need to check the code that you have in your child theme. I have made a quick look and see for example this code

    if (!function_exists('etheme_shop_navbar')) {
      function etheme_shop_navbar() {
        return '';
      }
    }

    If you want to change the function in child theme there is no need to write if (!function_exists(
    Try to change that code to

    function etheme_shop_navbar() {
        return;
      }

    and check if the error still appears. If yes, then check the other code piece by piece to find out why you get that message.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 3, 2017 at 10:32

    Hello,

    It was the custom for the demo version that you used. I have removed some custom that you don’t need. Check the menu now. Is is ok for you or you want to remove the top border for the menu items?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 3, 2017 at 09:35

    Hello,

    1)Check the fixed header drop-down now, please. Is it ok?
    2) Bordered version is enabled in Theme Options, that’s why you have the border http://prntscr.com/ffd87a If you don’t like the border you can disable it in Theme Options > General > Layout > Site Layout > choose “Wide”.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 3, 2017 at 09:11

    Hello,

    It’s very strange because I don’t see this issue any more https://gyazo.com/ca9b18a4ac44c4d2b902b0f6d112af84

    Try to clear browser cache.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 3, 2017 at 09:03

    Hello,

    I don’t see any error http://prntscr.com/ffd1yg

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 2, 2017 at 15:56

    Ok. Great.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 2, 2017 at 15:56

    Hello,

    Seems z-index was changed because of conflict with menu drop-down. I have added custom CSS code to fix it on your site and now everything is ok.

    Regards

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Viewing 30 posts - 26,101 through 26,130 (of 30,337 total)
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