Page 859 – 8theme.com

Forum Replies Created

Viewing 30 posts - 25,741 through 25,770 (of 30,391 total)

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Olga Barlow

Participant

August 1, 2017 at 13:47

Hello,

I don’t see the heading on your category page, you have disabled breadcrumbs. Or it does not work when breadcrumbs are enabled?

Regards

#169168 Copied In reply to: Pages 8theme option to change background image does nothing

Olga Barlow

Participant

August 1, 2017 at 13:38

Hello,

This is custom VC element to display the carousel of 8theme brands.

Regards

#169167 Copied In reply to: Display all brands in "[8theme] Brands carousel" shortcode

Olga Barlow

Participant

August 1, 2017 at 13:34

Hello,

Could you also provide admin panel access?

Regards

#169166 Copied In reply to: Layout issue on homepage are not working after update.

Olga Barlow

Participant

August 1, 2017 at 10:03

You are welcome!

Regards

#169151 Copied In reply to: Issue in filter of Woocommerce

Olga Barlow

Participant

August 1, 2017 at 10:02

Hello,

Let me know your Dashboard access, I’ll check.

Regards

#169150 Copied In reply to: field not required

Olga Barlow

Participant

August 1, 2017 at 10:00

Hello, @identidade,

Dashboard credentials
ERRO: A senha que você colocou para o usuário support está incorreta.
Also we need FTP access.

Regards

#169149 Copied In reply to: Thumbnail size image for 8theme widgets loading correctly

Olga Barlow

Participant

August 1, 2017 at 09:33

Hello,

Please, provide me FTP access to your site.

Regards

#169144 Copied In reply to: After update my product pictures are too big

Olga Barlow

Participant

August 1, 2017 at 08:47

I found that issue was caused by CDN. It loads the old copies of theme files, that’s why you have this issue.

Regards

#169139 Copied In reply to: Xstore Carousel Feature has completely messed up

Olga Barlow

Participant

August 1, 2017 at 08:33

Hello,

Let me know the FTP host because I can’t connect to your FTP using credentials that you provided
Status: Resolving address of organic-market.co.uk
Status: Connecting to 46.30.213.95:21…
Error: Connection timed out after 20 seconds of inactivity
Error: Could not connect to server

Regards

#169138 Copied In reply to: Xstore Carousel Feature has completely messed up

Olga Barlow

Participant

August 1, 2017 at 08:29

Hello, @Crogers

Are you sure that you updated both theme and plugin? Do you have the warning or carousel problem? Create the individual topic and provide me admin panel and FTP access to check the problem and help you.

Regards

#169137 Copied In reply to: Warning after updating theme 4.0

Olga Barlow

Participant

August 1, 2017 at 08:27

Hello, @Laurent

Could you, please, provide me the link to page where I’ll be able to check the problem? Because I don’t see problem with categories carousel http://prntscr.com/g2usv2 or products carousel http://prntscr.com/g2utg7 Maybe it’s your browser cache?

Regards

#169136 Copied In reply to: Warning after updating theme 4.0

Olga Barlow

Participant

July 31, 2017 at 17:06

Hello,

Could you, please, provide me temporary access to your Dashboard and FTP?

Regards

#169102 Copied In reply to: Thumbnail size image for 8theme widgets loading correctly

Olga Barlow

Participant

July 31, 2017 at 17:04

Hello,

1) To disable sidebar on the My Account or any other page edit the page and Choose without in 8theme Layout Options > Sidebar position http://prntscr.com/g2l687
To remove items from the My account menu go to WooCommerce > Settings > Account and remove endpoints for the items you don’t want to show http://prntscr.com/g2l6mk
Or you can create your own menu in Appearance > Menus > create the menu and choose it like My account in location settings.

2) All the available option for the registration you can find in WooCommerce > Settings > Account > Account creation. All the other changes required additional customization.

3), 4) It requires additional customization. If you have appropriate PHP and CSS skills I can tell you files that include those functions. In other case, you may submit customization request to WPKraken and they help you.

5) Go to Appearance > Widgets > Add the necessary content into Copyrights areas.

6) All the available settings for the emails you can find in WooCommerce > Settings > Emails.

Regards

#169101 Copied In reply to: Custum on XStore Theme

Olga Barlow

Participant

July 31, 2017 at 16:47

Hello, @Laurent

Please, make sure that you provided correct Dashboard access. I get ERROR: Incorrect username or password. Also, provide FTP access to check the files.

Regards

#169099 Copied In reply to: Warning after updating theme 4.0

Olga Barlow

Participant

July 31, 2017 at 16:43

Hello,

I’m not sure about your question because company field is not required by default http://prntscr.com/g2l29h

Regards

#169098 Copied In reply to: field not required

Olga Barlow

Participant

July 31, 2017 at 16:23

Hello,

There is no such option by default. Maybe there is some plugin that allows you to implement this but I did not face such, there are plugins that help you to show variations in this way but they do not redirect to cart once you press the variation.

You can send customization request to WPKraken, maybe they will be able to help you.

Regards

#169094 Copied In reply to: Display Products Options

Olga Barlow

Participant

July 31, 2017 at 16:02

Hello,

Could you provide me temporary admin panel access to check?

Regards

#169090 Copied In reply to: new arrival products not showing

Olga Barlow

Participant

July 31, 2017 at 15:59

Hello,

Oh, sorry. We’ll do it. Sorry for this inconvenience.

Regards

#169089 Copied In reply to: Menu help!

Olga Barlow

Participant

July 31, 2017 at 15:49

Hello,

You are using the old version of our theme and it could be the reason of your problem because search issues were fixed. We would recommend you to do the backup of all the files and DB and update theme and all the plugins to latest versions. Or provide me FTP and admin panel access and we’ll update theme/plugins for you.

Regards

#169085 Copied In reply to: Search function doesn't work
Olga Barlow

Participant

July 31, 2017 at 15:44
Hello,

Go to Theme Options > Styling > Custom CSS and add the following code to fix it

#wc-stripe-cc-form { border-color: #2f2f2f; } #wc-stripe-cc-form input[type="text"], #wc-stripe-cc-form input[type="number"], #wc-stripe-cc-form input[type="email"], #wc-stripe-cc-form input[type="search"], #wc-stripe-cc-form input[type="password"], #wc-stripe-cc-form input[type="tel"], #wc-stripe-cc-form textarea { background-color: #1f1f1f; border-color: #2f2f2f; }

We’ll also fix it in next theme update.

Regards
#169084 Copied In reply to: XStore Dark Theme stripe form text not showing
Olga Barlow

Participant

July 31, 2017 at 15:36

Hello,

Please, provide me temporary Dashboard and FTP access to your site. Also, provide the link to page where you used [8theme] Blog List VC element.

Regards

#169082 Copied In reply to: Visual Compositor Plugin [8thme] Blog List Settings Error

Olga Barlow

Participant

July 31, 2017 at 15:33

Hello,

The issue caused by Yoast SEO plugin. Filter on that page does not work even if official WooCommerce theme – Storefront – is enabled. Contact plugin author to sort out the problem.

Regards

#169080 Copied In reply to: Issue in filter of Woocommerce

Olga Barlow

Participant

July 31, 2017 at 15:16

Hello,

Very likely you added revolution slider shortcode to your wishlist page and this slider does not exist anymore.
Edit wishlist page and remove slider shortcode.

Regards

#169077 Copied In reply to: WhishList Technical issue

Olga Barlow

Participant

July 31, 2017 at 13:28

Ok, great. You are welcome!

Regards

#169065 Copied In reply to: Unable to change breadcrumbs background color

Olga Barlow

Participant

July 31, 2017 at 13:01

Hello,

As I can see there is ninja forms loading spinner there
http://prntscr.com/g2hwwg

I’m not sure why it is there and if it should be there. I suppose you need to contact plugin author to find out because this plugin does not come bundled with our theme and if you need support for questions related to plugin options you need to contact plugin author.

Regards

#169064 Copied In reply to: header is too big

Olga Barlow

Participant

July 31, 2017 at 12:51

Hello,

It’s because the VC script does not work on that page. We are trying to find out why, sometimes cache makes such issues.

Dashboard access does not work anymore. Have you changed it?

Regards

#169063 Copied In reply to: Different pre-footer on different pages

Olga Barlow

Participant

July 31, 2017 at 10:54

Hello,

1) Go to Theme Options > Styling > Main color and change the main color
2) Go to Theme Options > Styling > Custom CSS > find #f1ac2b color and replace by the new color.

Regards

#169056 Copied In reply to: Engineer Demo

Olga Barlow

Participant

July 31, 2017 at 10:48

Hello,

Go to Appearance > Install Plugins > and update XStore Core plugin to version 1.0.15.

Regards

#169053 Copied In reply to: After update my product pictures are too big

Olga Barlow

Participant

July 31, 2017 at 10:34

Hello,

1) Make sure that you updated XStore Core plugin to version 1.0.15.
2) If it does not help, please, provide admin panel and FTP access to your sites.

Regards

#169048 Copied In reply to: Xstore Carousel Feature has completely messed up

Olga Barlow

Participant

July 31, 2017 at 10:33

Hello,

We’ll fix it in next theme update. Provide me temporary FTP and Dashboard access to fix it on your site.

Regards

#169047 Copied In reply to: Add share buttons on quickview popup
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Viewing 25,770 results - 25,741 through 25,770 (of 30,391 total)

Viewing 30 posts - 25,741 through 25,770 (of 30,391 total)

← 1 2 3 … 858 859 860 … 1,012 1,013 1,014 →

Forum Replies Created

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