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New arrival products not showing - by fpercussion

This topic has 6 replies, 2 voices, and was last updated 6 years, 9 months ago ago by Olga Barlow

  • Avatar: fpercussion
    fpercussion
    Participant
    July 30, 2017 at 23:41

    if you scroll down to the middle of the page to the a good place to start section only 2 products will show. i have it set to show 4, i have added at least 4 products to the section, but only certain ones show up. what can i do to fix this?

    http://dev.freerpercussion.com/

    #169001 Copied
    5 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 31, 2017 at 16:02

    Hello,

    Could you provide me temporary admin panel access to check?

    Regards

    #169090 Copied
    Avatar: fpercussion
    fpercussion
    Participant
    July 31, 2017 at 20:32

    yes, if you notice i have 5 products in the list to show up, but only 3 show in ‘new arrivals’

    Please, contact administrator
    for this information.
    #169112 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    August 1, 2017 at 14:10

    Hello,

    You used the old version of our theme and new WC plugin. It was the reason of your problem. I have updated the theme to version 3.16.3 and everything is fine. Also, there is version 4.0 of our theme but I would recommend you to check update changelog before the update to version 4.0 to be sure that it’s ok for you.

    Regards

    #169171 Copied
    Avatar: fpercussion
    fpercussion
    Participant
    August 1, 2017 at 16:16

    Great. Thank you very much, Olga!

    #169203 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    August 1, 2017 at 16:45

    You are welcome!

    Regards

    #169206 Copied
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