Forum Replies Created

Viewing 30 posts - 25,621 through 25,650 (of 30,391 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 15, 2017 at 11:12

    Hello,

    Actually, the address is WC plugin option, it’s not the theme option. By default, WC plugin has 2 addresses: billing and shipping. In WC settings you can set default shipping destination https://docs.woocommerce.com/document/configuring-woocommerce-settings/#section-9

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 15, 2017 at 11:01

    Hello,

    There are no such options in our theme. You can try to implement them only by additional customization but this service is not included in item support. You can contact WPKraken team to get help with additional development.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 15, 2017 at 10:39

    Hello,

    If you want to have a nice grid and all the images with the same size then we would recommend editing the featured image before uploading to your WP, for example instead of landscape photo https://shop.asenappy.com/wp-content/uploads/2017/08/xM1101.jpg.pagespeed.ic.PIhMQ4bZiG.webp use squared http://prntscr.com/g8o2am Then your grid will look much better. Or you can use hard crop option in WC setting (WooCommerce > Settings > Products > Display > Image sizes) but then part of the image will be cropped that sometimes is not very good. Product block and product images do not have fixed height.

    To align product thumbnails you can enabled hard crop in WC settings and regenerate thumbnails to apply changes or try to add the following code (Theme Options > Styling > Custom CSS)

    .single-product .swiper-control-bottom .thumbnails-list {
        display: -webkit-box;
        display: -webkit-flex;
        display: -moz-box;
        display: -ms-flexbox;
        display: flex;
        -webkit-box-align: center;
        -webkit-align-items: center;
           -moz-box-align: center;
            -ms-flex-align: center;
                align-items: center;
    }

    In your case, the hard crop for thumbnails will be the better solution than custom.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 14, 2017 at 16:54

    Hello,

    1) Check if you have this problem only when our theme is activated or with default WP theme too.
    2) In case problem appears only when Xstore theme is activated then provide correct admin panel access (because that one is incorrect) and FTP access.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 14, 2017 at 16:49

    If you do changes in child theme you won’t need to update file after every theme update. Only when file version will be changed, as a rule after WC plugin updates (it’s not very often) and you’ll see the notice that this file is out of date. In this case you just need to compare 2 files and add the missing code to your child theme file.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 14, 2017 at 16:45

    Hello,

    Please, provide the link to that page because we link that you provided in Private content does not work.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 14, 2017 at 16:42

    Hello,

    Check now, please.

    Regarda

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 14, 2017 at 16:30

    Hello,

    This is not a malware code, this is mobile menu http://prntscr.com/g8da01

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 14, 2017 at 15:31

    Hello,

    We release the new update for the plugin only when we release the new version of our theme. That’s why when you see theme update notice then check also plugin update https://www.8theme.com/download-plugins/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 14, 2017 at 15:25

    Hello,

    You can contact plugin author and ask for help, check the plugin documentation. If you don’t get help from them you may try qTranslate plugin or WPML plugin.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 14, 2017 at 15:23

    Hello,

    You are welcome. I think within a week we’ll release the official update.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 14, 2017 at 15:21

    Hello,

    We have checked your site and don’t see any problem with styles when child theme is enabled http://prntscr.com/g8c8eo

    And results on Pingdom are not bad http://prntscr.com/g8cbx4

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 14, 2017 at 14:53

    Hello,

    Try to add the following code to fix it

    .header-standard.header-wrapper header .header-widgets {
        width: 70%;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 12, 2017 at 11:18

    Hello,

    You are using plugin Disable Cart Fragments. It disables the mini cart content.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 12, 2017 at 11:00

    Hello,

    Done.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 12, 2017 at 10:14

    Hello,

    Add the following custom CSS in Theme Options > Styling > Custom CSS

    .single-product .swipers-couple-wrapper, .header-search.act-full-width .search-btn, .menu-social-icons i, .posts-nav-btn {
        z-index: 0;
    }

    We’ll also fix it in next theme update.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 11, 2017 at 18:17

    Hello,

    Finally, I got it. Check the site now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 11, 2017 at 18:10

    Hello,

    We don’t include file of the thank you page in our template, we use the default WooCommerce file. So, if you want to change it you need to edit WC template file (copy it into child theme and do the necessary changes).

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 11, 2017 at 18:07

    Hello,

    Go to Theme Options > E-Commerce > Shop > choose the cart icon position. The same for the search and wishlist in the Header settings.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 11, 2017 at 18:06

    Hello,

    If you use a lot of products and images on the page you need to optimize them. You can try https://tinypng.com/ service it could help you to reduce the size of the image up to %50.
    The latest version of the theme has lazy loading for the carousel images, so it should the reduce the size of the page and page speed.
    Install cache plugin, minimize and optimize CSS and JS. Read the beginners guide to setting up W3 Total Cache plugin https://premium.wpmudev.org/blog/w3-total-cache-settings/
    Also, a very good plugin is WP Rocket, but it’s paid.
    Contact your host and discuss it with them about server response time because at present it’s too long 3.2 sec.
    In case you need professional help with site optimization you may contact wpkraken team https://wpkraken.io/?ref=8theme

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 11, 2017 at 18:05

    Ok, great. We are glad that you sorted out.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 11, 2017 at 18:04

    Hello,

    If you want to change the cart layout copy xstore/woocommerce/cart/cart.php file into child theme and edit.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 11, 2017 at 17:15

    Hello,

    Nope, unfortunately.
    Status: Connecting to 45.63.21.202:21…
    Error: Connection timed out after 20 seconds of inactivity
    Error: Could not connect to server

    Contact your hosting provider and ask if we should use any special settings.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 11, 2017 at 17:12

    Hello,

    I understand you. But once you marked HOME DEFAULT RED like front page go to Appearance > Themes and enable default WP theme – Storefront or Twenty Seventeen. After that enable Polylang and check if your problem persists only when XStore theme is activated or with default WP theme too.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 11, 2017 at 17:09

    Hello,

    Go to Pages > edit your front page and remove elements that are related to WooCommerce – Product categories VC elements and Products VC elements. Save the page and check if the error still persists.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 11, 2017 at 12:48

    Hello,

    But you see the notification in Plugins section http://i.imgur.com/bak3H6d.jpg don’t you?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 11, 2017 at 09:32

    Hello,

    Are you talking about WooCommerce Thank you page? It would be better if you provide me screenshot of the page where you want to add the pixel.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 11, 2017 at 09:28

    Hello,

    Go to Pages > edit Shop page > scroll down to the 8theme Layout options that you have for the every single page and there you’ll find the option to change the breadcrumbs type or disable them.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 10, 2017 at 17:04

    Hello,

    Breadcrumbs style for the Shop page was “Disable” http://prntscr.com/g6sais

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 10, 2017 at 17:02

    Hello,

    Thank you for your suggestions. We’ll do this changes in next theme update.

    Regards

  • 1 2 3 854 855 856 1,012 1,013 1,014
    Viewing 25,650 results - 25,621 through 25,650 (of 30,391 total)
Viewing 30 posts - 25,621 through 25,650 (of 30,391 total)
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.