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Available update of "Xstore core" is not showing on WP Admin dashboard

This topic has 9 replies, 3 voices, and was last updated 6 years, 8 months ago ago by Olga Barlow

gfdesign

Participant

August 9, 2017 at 13:31

Dear support
We see available the updating for “XStore Core” plugin,

However this is not showed on WordPress area Admin

How is this possible?
Looking forward to your comments
Regards

Please, contact administrator
for this information.

#169697 Copied

8 Answers

Olga Barlow

Support staff

August 9, 2017 at 13:42

Hello,

You can update plugin from Appearance > Plugin Installation http://prntscr.com/g6bo13
Also, you can always find the new version here https://www.8theme.com/download-plugins/

Regards

#169699 Copied

gfdesign

Participant

August 9, 2017 at 14:07

Hi Olga
We manage several WP sites and is important that this kind of updating appears in Dashboard > Updates, since we update from one external service as ManageWP.
The problem we face is that this update is invisible to ManageWP eyes and we risk to skip it in the future.
Is there anything you can do?
Regards

#169703 Copied

kumapanda

Participant

August 9, 2017 at 15:45

Would be great. I have the same problem ;)…

#169719 Copied

Olga Barlow

Support staff

August 10, 2017 at 17:00

Hello,

Then use the manual update if you see the notification at plugins section. Archive with new version you can find here https://www.8theme.com/download-plugins/

Regards

#169819 Copied

gfdesign

Participant

August 10, 2017 at 17:14

Ok, but you don’t say why this update doesn’t display on Dashboard > Updates since that ManageWP needs take the info from there to update from that platform.

#169823 Copied

Olga Barlow

Support staff

August 11, 2017 at 12:48

Hello,

But you see the notification in Plugins section http://i.imgur.com/bak3H6d.jpg don’t you?

Regards

#169886 Copied

gfdesign

Participant

August 14, 2017 at 14:14

Yes, I see it, but this wasn’t visible on Dashboard > Updates, therefore ManageWP (the external service we use to manage several WP site) is not able to see it either.

#170000 Copied

Olga Barlow

Support staff

August 14, 2017 at 15:31

Hello,

We release the new update for the plugin only when we release the new version of our theme. That’s why when you see theme update notice then check also plugin update https://www.8theme.com/download-plugins/

Regards

#170013 Copied
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